The location is pretty good. We were assigned the attic room. It was tiny and cramped. It has low ceilings, just above six feet, and sloping ceilings. We ended up smacking our heads many times. The bathroom was external to the room and had to be shared with another family. I know I was dying to use the bathroom in the morning while the other family was showering, and I know that they were in similar pain the next day when I was showering. In the bathroom, the sloping ceiling over the sink is so low that I had to stay bent over at close to a ninety degree angle the whole time that I was using the sink. There are eight flights of stairs that we had to carry our heavy suitcases up and no elevator. Generally speaking, there is no staff in the hotel. Checkout is at 10 am, not the typical 11 am, and there is no one there to watch your bags after checkout. Having someone to watch our bags during our last day of touring is the main reason that we booked here versus Airbnb and we were disappointed that this was not disclosed up front. Rarely, there are staff in the lobby. We did happen to catch Tod, who gave us a good restaurant tip.The shower did not drain and we were forced to turn off the water every 30 seconds and wait for the water to drain. The rooms have electronic locks that lock automatically every time you open the door but the bathroom lock didn’t work well. My hotels.com email said shared bathroom in the fine print and this should have been made more obvious.