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Sandman Signature Edmonton Downtown Hotel

3.5 star property

Photo gallery for Sandman Signature Edmonton Downtown Hotel

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Premium Room, 1 King Bed (Top Floors)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar

Explore the area

Map
10235 - 101 Street, Edmonton, AB, T5J3E9
  • Edmonton City Centre
    ‪4 min walk‬
  • Art Gallery of Alberta
    ‪4 min walk‬
  • Rogers Place
    ‪6 min walk‬
  • Edmonton, AB (YXD-Edmonton City Centre)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Middle Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Middle Floors)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Middle Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds (Middle Floors)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Top Floors)

Premium Room, 1 King Bed (Top Floors)

Premium Room, 1 King Bed (Top Floors)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Top Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds (Top Floors)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed

Grand Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Middle Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Middle Floors)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed (Deluxe, Middle Floors)

Grand Room, 1 King Bed (Deluxe, Middle Floors)

Grand Room, 1 King Bed (Deluxe, Middle Floors)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Premium, Top Floors)

Grand Room, 1 King Bed (Premium, Top Floors)

Grand Room, 1 King Bed (Premium, Top Floors)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Top Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Double Beds (Top Floors)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Double Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Edmonton

A stay at Sandman Signature Edmonton Downtown Hotel places you in the heart of Edmonton, within a 15-minute walk of Rogers Place and Edmonton Convention Centre. .This hotel is 6.8 mi (11 km) from West Edmonton Mall and 7.9 mi (12.7 km) from South Edmonton Common.

What's nearby

  • Edmonton City Centre - 4 min walk
  • Rogers Place - 6 min walk
  • Edmonton Convention Centre - 10 min walk
  • Royal Alexandra Hospital - 20 min walk
  • Commonwealth Stadium - 4 min drive

Getting around

  • Churchill Station - 5 min walk
  • Avonmore Station - 8 min drive
  • Edmonton Intl. Airport (YEG) - 34 min drive

Restaurants

  • ‪JOEY Bell Tower - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Pazzo Pazzo Italian Cuisine - ‬2 min walk
  • ‪Kindred Food + Drink - ‬4 min walk
  • ‪Delicious Pho - ‬3 min walk

About this property

Sandman Signature Edmonton Downtown Hotel

Pet-friendly hotel connected to a shopping center in Downtown Edmonton with a fitness center
Sandman Signature Edmonton Downtown Hotel offers 309 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 309 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at CHOP Steakhouse and Bar, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
CHOP Steakhouse and Bar - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (CAD 29.40 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 15-30 for adults and CAD 15-30 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • CHOP Steakhouse and Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping centre
  • Shopping
  • A hot tub

Family friendly

  • Indoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night (maximum CAD 150.00 per stay), plus a one-time cleaning fee of CAD 30
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 29.40 per night
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150.00 per stay) plus CAD 30 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Edmonton Sutton Place
Edmonton Sutton Place Hotel
Hotel Sutton Place
Hotel Sutton Place Edmonton
Sutton Place Edmonton
Sutton Place Edmonton Hotel
Sutton Place Hotel Edmonton
Sandman Signature Edmonton
The Sutton Place Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel
Sandman Signature Edmonton Downtown Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel Edmonton

Sandman Signature Edmonton Downtown Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1635 out of 3184 reviews
Rating 8 - Good. 841 out of 3184 reviews
Rating 6 - Okay. 382 out of 3184 reviews
Rating 4 - Poor. 199 out of 3184 reviews
Rating 2 - Terrible. 127 out of 3184 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very conveniently located to Rogers Place. Rooms are spacious and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel. Responsive staff when we called down for an extra robe. Lots of restaurants within walking distance as well as Roger’s arena.
Stayed 2 nights in Nov 2024

8/10 Good

Leigh Ann

Travelled with group
Stayed 1 night in Nov 2024

6/10 Okay

Nick

Liked: Cleanliness, property conditions & facilities, room comfort
They were an hour late getting us into our room, room smelled badly of body odour
Stayed 1 night in Nov 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Kimberley

Business traveller
Liked: Cleanliness
Not the greatest part of town for a single female traveller. Overall the room was great but only 2 of the 3 elevators were working. First time I’ve had to stand in line for an elevator. Very limited parking for this hotel and the customer service rep at check in was unnecessarily curt.
Stayed 2 nights in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Warren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

arnold

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location in the ice district
Stayed 3 nights in Oct 2024

10/10 Excellent

chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spot for concerts
Stayed 1 night in Nov 2024

10/10 Excellent

amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Base to see Bruce Springsteen
We needed a comfortable stay for 1 Night to attend a show and it fulfill all our requirments.
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience, friendly staff and central location. The hotel has nice amenities and room was quiet and secure. The room was feeling a bit tired (blinds not working great, some wear and tear) parking with a big event the night we stayed was in the next building but pedestrian walk ways make access easy.
Stayed 2 nights in Nov 2024

2/10 Terrible

shane

Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable stay .
Stayed 1 night in Nov 2024

4/10 Poor

Shirley

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was dirty, when we checked in; mainly in the bathroom. Bed was uncomfortable and we both had a sore back by morning. It was very noisy; could hear guests on all sides of us. When taking our dog outside for a walk, we felt uneasy because of some homeless people outside the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel, OLDS

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and property well maintained.
Stayed 1 night in Nov 2024

10/10 Excellent

Jayel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and even better staff
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I attended a concert at Rogers Place so this hotel was selected for its proximity to the concert venue. What was really convenient was the indoor ped-way that we could take to/from the hotel and Rogers Place. Really nice given the concert was in November and it was cold.. The hotel was ice and the staff were very friendly. Parking is a bit of pain and expensive but it’s downtown so it is to be expected.
Stayed 1 night in Nov 2024

10/10 Excellent

Cameron, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the Room and the Furnishings.....very comfortable bed and pillows and the enjoyed the attached Chop Restaurant!...Great atmosphere.
Stayed 1 night in Nov 2024

6/10 Okay

Marla

Travelled with family
Liked: Room comfort
Disliked: Staff & service
A little perturbed!
The hotel is not very accessible to check in as parking is limited to a few spots just in front of the hotel. Parking was good except our friend who also stayed at the hotel got a ticket even though the parking was included. They didn't take her license plate # so she got a ticket. Our room didn't get cleaned as they said there was a door hanger on the bed that we were suppose to put out but there wasn't one. Thought there might be a little price adjustment but not! Almost think a good way to get out of cleaning?? There was a concert on at Roger's Place and the hotel was booked up. After the concert, the line up for the elevator was out the main entrance and took about 1/2 hour or more to get to our room. They only had 2 elevators working out of 3 and had closed the stairway going up. 26 floors and two elevators is not ideal. If staying here be prepared for few headaches with concerts/sporting events going on.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sreto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2024