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TRU BY Hilton Edmonton Windermere

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Exterior
Room, 2 Queen Beds
Free daily continental breakfast
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Gym
  • Parking included
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Currents of Windermere
    15 min walk
  • Terwillegar Park
    7 min drive
  • South Edmonton Common
    8 min drive
  • Edmonton, AB (YEG-Edmonton Intl.)
    17 min drive

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Edmonton SW - Windermere, an IHG Hotel

Pool
Breakfast included
Spa
Parking included
4.6 out of 5, Wonderful, (727)
The price is NZ$143
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Holiday Inn Express & Suites Edmonton SW - Windermere, an IHG Hotel

About the area

Edmonton

Located in Edmonton (Southwest Edmonton), TRU BY Hilton Edmonton Windermere is within a 15-minute drive of South Edmonton Common and Snow Valley Ski Club. .This hotel is 9.5 mi (15.3 km) from University of Alberta and 10.2 mi (16.5 km) from West Edmonton Mall.

What's nearby

  • Currents of Windermere - 15 min walk - 1.3 km
  • South Edmonton Common - 8 min drive - 9.4 km
  • West Edmonton Mall - 14 min drive - 16.5 km
  • University of Alberta - 15 min drive - 15.4 km
  • Rogers Place - 21 min drive - 19.6 km

Getting around

  • Century Park Station - 11 min drive
  • Avonmore Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪The Twin Otter Pub - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Buco Pizzeria + Vino Bar - ‬4 min drive

About this property

TRU BY Hilton Edmonton Windermere

Hotel with free breakfast, in the vicinity of South Edmonton Common
TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 90 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of TRU BY Hilton Edmonton Windermere. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Indoor pool

Family friendly

  • Arcade/games room
  • Cots/infant beds (surcharge)
  • Indoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 6
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 6
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per pet, per stay (maximum CAD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 25.00 per stay

Payment types

Important information

Optional extras

  • Pet fee: CAD 75.00 per pet, per stay (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 537 out of 1066 reviews" "
Rating 8 - Good. 305 out of 1066 reviews" "
Rating 6 - Okay. 103 out of 1066 reviews" "
Rating 4 - Poor. 69 out of 1066 reviews" "
Rating 2 - Terrible. 52 out of 1066 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Kang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new, modern design
Stayed 2 nights in Aug 2024

2/10 Terrible

Mikki

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not going to this hotel ever, aside from they didn’t inform us about the cancellation of our hotel until we got to the hotel.
Stayed 2 nights in Aug 2024

6/10 Okay

Conard Sonia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
just clean the room
asked multiple times for my room to be cleaned. no go
Stayed 4 nights in Aug 2024

6/10 Okay

Christopher

Stayed 3 nights in Jul 2024

8/10 Good

Jan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Chanelle

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay
Stayed 1 night in Aug 2024

6/10 Okay

Janine

Stayed 1 night in Aug 2024

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay! Only think I’d have to say was we had asked for new towels and more toilet paper and we did not receive.
Stayed 2 nights in Aug 2024

4/10 Poor

Cara

Travelled with partner
Disliked: Cleanliness, amenities
Staff were decent, but the hotel was not very clean. We had two weird bugs in our room that resembled cockroaches?!? I know they have a 24 hour coffee bar and microwave in their lobby, but I would have preferred a coffee machine and microwave in my room. I am not big on sharing these things with others especially after Covid. I like to have a coffee in the morning in my pyjamas, not have to get dressed and go down to the lobby. This hotel is fine but just not what I like or want.
Stayed 2 nights in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ivan

Good
Stayed 1 night in Jul 2024

10/10 Excellent

Anastasiia, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Edmonton trip
Family trip to Edmonton. This hotel was perfect close to everything we needed
Stayed 3 nights in Aug 2024

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Bryce

It was average at best but for the price it was fine.
Stayed 3 nights in Aug 2024

8/10 Good

Nikole

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is super chic, the free breakfast is actually is really good, and your getting a bang for your buck! Staff was very helpful and easy process to check in. The only thing I’d say about this location is the pool is a bit small and it could need a good clean.
Stayed 1 night in Aug 2024

8/10 Good

Timothy, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

4/10 Poor

I

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is pet friendly but $75 charge for one night or Optus four nights, That sucks should’ve been on the website. I wanna pick a different hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

MARCELLA

There’s a very poor sound insulation in the hotel rooms. You can hear everything everyone else is doing. And the pillows and bedding were subpar at best.
Stayed 2 nights in Aug 2024

10/10 Excellent

chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024