Hotel Riu Guanacaste - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Guanacaste - All Inclusive

3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas
Lobby
On the beach, sun-loungers, beach towels, scuba diving
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Bar

Explore the area

Map
Sardinal de Carrillo, Playa Matapalo, Sardinal, Guanacaste
  • Diamante Eco Adventure Park
    ‪2 min walk‬
  • Coco Beach
    ‪39 min drive‬
  • Ocotal Beach
    ‪44 min drive‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪53 min drive‬

Room options

Double Room, Garden View (E)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (U)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Standard Double Room, Connecting Rooms, Garden View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Superior Room (U)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Sea View (L)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (L)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Ocean View (U)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Pool View (B2C-US)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Superior Double Room, 2 Bedrooms (U)

  • 30 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Deluxe Room (B2C-US)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Double Room, 2 Bedrooms (ROH | U)

  • 31 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Pool View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Suite (U)

  • 66.1 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms (ROH | C)

  • 31 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (L)

  • 76 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (U)

  • 31 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Superior Double Room, Connecting Rooms (C)

  • 31 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Double Room, Sea View (E)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (L)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms, Ocean View (C)

  • 31 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (Superior | B2C-US)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | B2C-US)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Double Room, Garden View (L)

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room (B2C-US)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Family Room, 2 Bedrooms, Pool View (Superior | B2C-CA)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Deluxe Room (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | B2C-CA)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-CA)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms (ROH | B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (U)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Superior Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Superior Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

  • 75 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (E)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

Double Room (U)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (U)

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Family Suite, 2 Bedrooms (C)

  • 76 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite (E)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

Suite (C)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Pool View (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Deluxe Room (C)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (C)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Suite, Jetted Tub, Ocean View (C)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (Superior | C)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room (C)

  • 37 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Pool View (Superior | C)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Double Room (ROH | C)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room, Pool View (U)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | U)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | U)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Double Room (E)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Double Room (C)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (L)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (L)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Double Room (L)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (C)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Superior Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms (ROH | B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Double Room (ROH | B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

El Ocotal

With a stay at Hotel Riu Guanacaste - All Inclusive in Sardinal, you'll be on the beach, just a 2-minute walk from Diamante Eco Adventure Park and 8 minutes by foot from Playa Matapalo. .This all-inclusive property is 12.9 mi (20.8 km) from Coco Beach and 10.2 mi (16.4 km) from Playa Potrero.

What's nearby

  • Diamante Eco Adventure Park - 2 min walk - 0.2 km
  • Playa Matapalo - 8 min walk - 0.7 km
  • Bahia Pez Vela Beach - 23 min drive - 11.3 km
  • Coco Beach - 39 min drive - 20.8 km
  • Ocotal Beach - 44 min drive - 23.2 km

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 53 min drive

Restaurants

  • ‪Restaurante Arenal - ‬9 min walk
  • ‪Restaurante Ocotal - ‬9 min walk
  • ‪Sports Bar - ‬9 min walk
  • ‪Restaurante Liberia - ‬9 min walk
  • ‪Restaurante Papagayo - ‬6 min walk

About this property

Hotel Riu Guanacaste - All Inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Hotel Riu Guanacaste - All Inclusive offers 701 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sardinal property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

An indoor tennis court, a health club, and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 701 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a complimentary water park. Additional amenities at this property include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with international cuisine at Liberia, one of the property's 5 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Liberia - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Furama - This restaurant specializes in Asian cuisine and serves dinner only.
La Toscana - This restaurant specializes in Italian cuisine and serves dinner only.
Tucan - This restaurant specializes in international cuisine and serves dinner only.
Ocotal Steak House - This poolside restaurant serves dinner only. Reservations are required.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Furama
  • La Toscana
  • Liberia
  • Ocotal Steak House
  • Tucan

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Indoor tennis court
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Guanacaste
Guanacaste All Inclusive
Guanacaste Riu
Riu Guanacaste
Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive El Ocotal
Riu Guanacaste El Ocotal
Hotel Riu Guanacaste All Inclusive El Ocotal
Hotel Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive All-inclusive property El Ocotal
Riu Guanacaste All Inclusive All-inclusive property
Riu Guanacaste Inclusive Ocot
Riu Guanacaste All Inclusive
Hotel Riu Guanacaste - All Inclusive Sardinal
Hotel Riu Guanacaste - All Inclusive All-inclusive property

Hotel Riu Guanacaste - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 622 out of 1606 reviews
Rating 8 - Good. 430 out of 1606 reviews
Rating 6 - Okay. 285 out of 1606 reviews
Rating 4 - Poor. 125 out of 1606 reviews
Rating 2 - Terrible. 144 out of 1606 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is a nice one - we loved our 4 night stay. Overall, the service was excellent. They had plenty of food options. The pools and the beach are great. The property is pretty and you have everything you need, but if you want a quiet resort, this isn’t it. It’s busy and noisy! We don’t usually go to resorts but the signs everywhere there said you aren’t supposed to reserve lounge chairs yet everyone was doing it - maybe this is just what people do at resorts?? It was annoying to not find a chair because someone’s flip flop or sunscreen is on it for hours. They had some lovely and talented dancers and performers in in the evenings over Christmas. The female saxophone player deserves a shout out, she was excellent! We really appreciated the efforts made to make the resort festive!
Stayed 4 nights in Dec 2024

8/10 Good

Reginold, Skokie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the renovated property so it was good. Our view from the balcony was the mountain so could see birds in the morning and then monkeys. The pools were good. Easy access to the beach and had a fun time there. The waves were strong. They had some good activities but not enough. The food was good. The breakfast and lunch options was very limited. Other than the buffet, the dinner options was first come first serve so you have to stand in line to eat. Also the dinner was at 6pm which was way too early.
Stayed 4 nights in Dec 2024

6/10 Okay

Matt

Nice location and very peaceful But, customer service was below expectations, room services were bad, Calling front office was not easy due to not answering the call,…
Stayed 5 nights in Dec 2024

10/10 Excellent

ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 6 nights in Dec 2024

10/10 Excellent

Maria, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good value
Stayed 3 nights in Dec 2024

8/10 Good

Pamela

Stayed 6 nights in Nov 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Little more party people than expected. Front desk not great. Restaurants and service there are fantastic. Overall good experience. Beach is not very nice
Stayed 5 nights in Dec 2024

10/10 Excellent

Lac, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Mica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the plug in in the bedrooms it was. Present stay
Stayed 6 nights in Dec 2024

8/10 Good

ulisa

Liked: Staff & service
Rooms need update
Stayed 5 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drinks!
Stayed 7 nights in Dec 2024

8/10 Good

Wisty

Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly what was advertised and what we wanted. The staff was delightful and very friendly. The food was decent, entertainment fun. Would definitely go back
Stayed 3 nights in Dec 2024

8/10 Good

Milenka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is a beach front resort, but it has black volcanic sand. Swimming in the ocean is impossible. There is not even a life guard. There is nothing else nearby. Nothing. If you want to leave the resort, you have to book an activity.
Stayed 7 nights in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the all inclusive
Loved it. Had to request water everyday because they only come every other day to fill bar. I don’t drink alcohol or soda which was plentiful. Also had to request coffee so I could have it each day. The requests were sent but didn’t happen till next day. A bit delayed not instant service
Stayed 8 nights in Dec 2024

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second visit there. The whole place was beautifully decorated for the holidays. Workers were all very friendly. Did 2 tours with Nexus. Fantastic time. 1 w/Diamante. Loved the Zoo. Food was great. Will definitely go back again.
Stayed 9 nights in Dec 2024

8/10 Good

Evelyn E

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Hotel is a little out dated and food variation could be better. Buffet No meal rotation same options everyday.
Stayed 4 nights in Dec 2024

8/10 Good

Tremell

Stayed 5 nights in Nov 2024

10/10 Excellent

Hadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, that’s it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities
Everyone was so kind and helpful! Would stay here again.
Stayed 9 nights in Dec 2024

10/10 Excellent

gary

Liked: Cleanliness, amenities, property conditions & facilities
all good
Stayed 3 nights in Dec 2024

10/10 Excellent

Quiyonna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour pools and 24 hour bar was game changers. Unexpected surprises was in room liquor dispensers and kids club.
Stayed 4 nights in Dec 2024

8/10 Good

Angelika Irmtraud

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine for being first time in Costa Rica.
Stayed 7 nights in Dec 2024

4/10 Poor

myrna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The food and beverage was not up standards in the restaurants with only two restaurants which was not buffet styles. There were only two wine choices red or white which was horrible. They had no sparkling wine. This will be the last time I book with RUI.
Stayed 4 nights in Dec 2024

10/10 Excellent

Phil, mississauga

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall This is an excellent place to have a relaxing holiday, the only thing is the few stores were costly This is not the place to go if you want to experience a Costa Rica shopping experience. I suggest that the resort have an option like a bus to take people to shopping areas to allow them to obtain local shopping experience
Stayed 10 nights in Dec 2024

2/10 Terrible

hector

Disliked: Cleanliness, staff & service, property conditions & facilities
The Riu Guanacaste hotel is the most disgusting Riu hotel I have ever stayed in. Where do I even start!? There was roaches in my room! We killed the roaches and the cleaning people never bothered to remove them from the room. There were dead roaches just laying there in the bathroom for 5 days! Next- the bed had bugs too!! I could not tell if they were bedbugs or baby roaches. Thats the worst part of it all. Next! The restaurants are first come first serve. We never got to experience any a la carte restaurants. The wifi was horrible!! It barely worked. The staff was rude! When we were checking out there was another lady complaining that her room was full of bugs.bugs. She had taken a picture and showed staff and they didnt even care. The beach!! Oh dont even get me started lol. The beach was horrible!! Dirty as hell. This was the worst experience ever. Please do not book this hotel its trash! No wonder it was so cheap to go there . If anybody wants to see videos of the roaches look at my tiktok video where I talk about this horrible experience - @shrexytron Disgusting!!!
Stayed 4 nights in Dec 2024