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Tru By Hilton Eugene, OR

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Eugene, OR

Reception
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Lobby sitting area
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Water view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
3111 Franklin Blvd, Eugene, OR, 97403
  • Matthew Knight Arena
    2 min drive
  • Hayward Field
    3 min drive
  • University of Oregon
    3 min drive
  • Eugene, OR (EUG)
    19 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Bathroom

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom shower

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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Parking included
4.6 out of 5, Wonderful, (1004)
The price is NZ$284
for 1 night
includes taxes & fees
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About the area

Eugene

With a stay at Tru By Hilton Eugene, OR in Eugene, you'll be a 3-minute drive from University of Oregon and 6 minutes from Autzen Stadium. .This hotel is 0.2 mi (0.3 km) from Willamette River and 1.2 mi (1.9 km) from Matthew Knight Arena.

What's nearby

  • Matthew Knight Arena - 2 min drive - 2.0 km
  • Hayward Field - 3 min drive - 2.5 km
  • University of Oregon - 3 min drive - 2.3 km
  • Hult Center for Performing Arts - 5 min drive - 4.6 km
  • Autzen Stadium - 6 min drive - 6.0 km

Getting around

  • Eugene Station - 8 min drive
  • Mahlon Sweet Field Airport (EUG) - 19 min drive

Restaurants

  • ‪El Taco Express - ‬6 min drive
  • ‪Snack Shack - ‬3 min drive
  • ‪Agate Alley Bistro - ‬4 min drive
  • ‪Roaring Rapids Pizza Co. - ‬16 min walk
  • ‪Denny's - ‬3 min drive

About this property

Tru By Hilton Eugene, OR

Hotel with free breakfast, near University of Oregon
Tru By Hilton Eugene, OR offers 86 accommodations with complimentary newspapers and designer toiletries. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Eugene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 86 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Eugene, OR. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Billiards/pool table

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Braille signage
  • Lift
  • Grab bar in bath
  • Handrails in stairwells
  • Lever door handles
  • Phone accessibility kit
  • Portable bath seat
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Premium channels

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Eugene, OR Hotel
Tru By Hilton Eugene, OR Eugene
Tru By Hilton Eugene, OR Hotel Eugene

Tru By Hilton Eugene, OR Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 311 out of 461 reviews" "
Rating 8 - Good. 96 out of 461 reviews" "
Rating 6 - Okay. 27 out of 461 reviews" "
Rating 4 - Poor. 11 out of 461 reviews" "
Rating 2 - Terrible. 16 out of 461 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Stayed 3 nights in Jul 2024

8/10 Good

Tonia

Liked: Cleanliness, staff & service
The staff was nice the room was good. Just way over priced for area and size of room. Rooms reminded me of a NYC room the inly thing that fits is the bed.....
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Stayed 2 nights in Jul 2024

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and amazing staff
Check in was timely and easy. The staff was super personable from check in to the check out to the maid staff. Room was comfortable, clean and in amazing condition. Only bummer was no pool for the kids but they made that up by having lots of family activities in the lobby, pool table board games etc. will stay again 100% our go to for the Eugene and Springfield area.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It’s close to everything
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fourth of July in Eugene
Check in was quick and easy. The room was nicely decorated and comfortable. No major issues or concerns. Only complaint was that there were not many restaurants open nearby for dinner, but it was the 4th of July so I’m guessing they closed early for the holiday.
Stayed 1 night in Jul 2024

6/10 Okay

Shelby

Stayed 1 night in Jul 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

SHIH-CHIEH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024

8/10 Good

Sheri, SLC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was okay! The mattress was very nice but bring your own pillows because they are not comfortable and very flat. The hotel was very busy and was pretty loud. We could hear the people above stomping around after midnight and even in the morning. The breakfast in the morning was pretty average and we had to fight a crowd to get food.
Stayed 1 night in Jul 2024

2/10 Terrible

Mengran

Stayed 1 night in Jul 2024

6/10 Okay

IHuey, Mission Viejo

Disliked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Lauren

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Unclean Bathrooms
We have enjoyed staying at Tru across the USA; however, this location was far from clean. We booked two rooms and asked for them to be connected rooms, they were not. One bathroom appeared to have shavings in it all over the floor. The other bathroom had hair and other items in the shower. The bathrooms were far from clean. I am disappointed by the cleanliness and customer service.
Stayed 1 night in Jul 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Loved the breakfast and pool table.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rhonda

Stayed 1 night in Jun 2024

6/10 Okay

robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Nicole

Stayed 1 night in May 2024

10/10 Excellent

David, Pine

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of the river from the room. Great pizza nearby
Stayed 1 night in May 2024

10/10 Excellent

Brent

Great place to stay
Stayed 2 nights in May 2024

10/10 Excellent

Ramon, Miami

Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Never Again Tru Eugene Hilton
Awful! These people don’t know how to properly bill my hotel stay. They charged my DEBIT card 3 times for a one room hotel stay for 3 days. Good luck trying to get your money back. They kept telling me they didn’t do that. My bank is saying otherwise. I’m so pissed. Will never stay there again.
Stayed 3 nights in May 2024

10/10 Excellent

kuldip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thanks
Stayed 1 night in May 2024