What a joke! My fault for believing the good reviews. Walk in room to check it out and in the bathroom, there is a lot of long hair on the walls. Took pics and showed the front desk people and his response was that housekeeping was gone for the day. The toilet is 7 steps from the bed and there is No Exhaust fan so no explanation needed on that. We needed towels and there is no phone in the room so I went down to ask for towels and he said they'll bring them up. 10:30pm came around and no towels. Went back down and he handed me DAMP, Sour smelling towels! Valet driver backed a large, white BMW suv up into a spot and tapped the pole. Same driver almost backed into us when we dropped our car at valet, he didn't see us walking. PARKING is VALET ONLY, you pay 25$ a night and they hand you a device to choose the amount to tip them. No main light in room, just a small lamp. NO shelves in shower and no shower door, so put lots of towels on the floor. All your body wash, shampoo/conditioner, soap bars go on the floor. They offer some shampoo/conditioner on the wall but I would not trust that. I am on a No bend, lift, twist from spine surgery but had no choice with everything being on the floor. They painted a random wall and no sign or anything, so my son's shirt got ruined. OH!!! After dinner, we came back to hotel and pulled the sheets to go to sleep and SAND was IN the bed! HOW?? We had just stayed at a different hotel for 2 days prior to this one and it was absolutely perfect.