4/10 Poor
Hakan, Miami
Travelled with partner
8 Jan 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
After looking throughout the property description, pictures and reviews on Expedia, we looked forward staying at this property. However, the reality was completely different. On arrival the room wasn’t cleaned well… There were still some trash in the bathroom, hairs and dust on the floor. We contacted the property and on the next day they send someone to clean the room. The gym was very small and not really useful as when someone was working out on one machine you’ll had to wait until they finish. One day the door lock wasn’t working, so we couldn’t get in. The pool area wasn’t attractive as well. Outdated and not very clean. The room was decent of size, the bathroom and shower was big which was nice. Bed was comfortable to sleep on. The closet was tiny ( good for 1 person who travels for just a few days ). We had to leave a lot of our clothes in the luggage. Overall, the hotel is below average, maybe good for a single traveler who travels for 2-3 days max. The only positive thing I can say about the property is the people working there. They are all friendly and nice. Trying to help you wherever they can.
Hakan
Stayed 6 nights in Jan 2025