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Gloucester Robinswood Hotel, BW Signature Collection

4.0 star property

Photo gallery for Gloucester Robinswood Hotel, BW Signature Collection

Indoor pool, pool loungers
Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)
Bar (on property)
Exterior
Sauna, steam room, body treatments, hot stone massages, Swedish massages

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar

Explore the area

Map
Marlstone Close, Robinswood Hill, Gloucester, England, GL4 6EA
  • Gloucester Quays
    ‪6 min drive‬
  • Gloucester Docks
    ‪7 min drive‬
  • Gloucester Cathedral
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Single Beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Executive Room, 1 Double Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Single Bed, Non Smoking

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Family Room, Multiple Beds, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

  • Sleeps 6
  • 1 Double Bed

Similar properties

Indoor pool

Holiday Inn Gloucester-Cheltenham by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (428)
The price is NZ$261
for 1 room
includes taxes & fees
12 May - 13 May
Holiday Inn Gloucester-Cheltenham by IHG

About the area

Gloucester

When you stay at Gloucester Robinswood Hotel, BW Signature Collection in Gloucester, you'll be next to a golf course, within a 10-minute drive of Gloucester Quays and Gloucester Docks. .This golf hotel is 11.1 mi (17.9 km) from Cheltenham Racecourse and 0.1 mi (0.1 km) from Gloucester Ski and Snowboard Centre.

What's nearby

  • Gloucester Ski and Snowboard Centre - 1 min walk - 0.0 km
  • Gloucester Quays - 6 min drive - 4.3 km
  • Kingsholm Stadium - 7 min drive - 5.7 km
  • Gloucester Docks - 7 min drive - 5.2 km
  • Gloucester Cathedral - 7 min drive - 5.9 km

Getting around

  • Gloucester Station - 11 min drive
  • Birmingham Airport (BHX) - 75 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Kings Head - ‬19 min walk
  • ‪The Farm Shop Services - ‬11 min drive
  • ‪Polash Authentic Indian Cuisine - ‬5 min drive

About this property

Gloucester Robinswood Hotel, BW Signature Collection

Hotel in Gloucester with a full-service spa and a 24-hour health club
Gloucester Robinswood Hotel, BW Signature Collection offers 95 accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
Stay in one of 95 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, a hair salon, and a reception hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Brasserie Restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Brasserie Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Wine Bar - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Czech, English, French, Hungarian, Latvian, Mongolian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant
  • Wine Bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gloucester Hallmark
Gloucester Hallmark Hotel
Hallmark Gloucester
Hallmark Gloucester Hotel
Hallmark Hotel Gloucester
Hotel Hallmark Gloucester
Hallmark Hotel Gloucester
Gloucester BW Signature Collection
Gloucester Robinswood Hotel, BW Signature Collection Hotel
Gloucester Robinswood Hotel, BW Signature Collection Gloucester

Gloucester Robinswood Hotel, BW Signature Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 293 out of 1003 reviews
Rating 8 - Good. 386 out of 1003 reviews
Rating 6 - Okay. 183 out of 1003 reviews
Rating 4 - Poor. 98 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and welcoming, with super Spa.

This was a lovely hotel, with helpful and welcoming staff. We arrived a little late as the satnav ran out of charge, and the hotel was not well signposted, even though we stopped twice for directions. It was about 2040 when we arrived and restaurant service stopped at 2100, but reception rang through to say we were on our way and we enjoyed an excellent meal, most welcome after another 4 hour drive south down the M6 and M5 in heavy traffic. Room was reasonably spacious and adequate, lighting, TV, coffee etc, but best of all was the pool... best sized one I have seen in hotels, lovely steam room, sauna, and a jacuzzi over a bridge, giving extra round swim route. Staff in the spa very helpful. This hotel is not too far away from our home, less than 2 hours, and we will certainly go back there, using it as a base to explore the Cotswolds and the lovely towns nearby. The contrast to the one we stayed in going north, for about the same price, was really marked.
Stayed 1 night in Apr 2025

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming area was very good, clean and staff approachable. The evening meal was another matter. I am diagnosed coeliac and when l told them one waitress thought gluten free and coeliac were two different intolerances. When the manager was told , he bought me pages and pages of listings for me to check whether what l was ordering was g/f. Not very helpful! However breakfast was more understanding, knowledgeable and helpful. One person in every 100 according to the BBC this very morning are coeliac and small cafes and larger chains are now all geared up with g/f listed on menus, it’s about time Best Western got up to date with gluten free as well or someone could be very ill with the restaurant staff lack of knowledge about intolerances.
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic and friendly, pool was great, perfect long weekend location for our 6 and 11 year olds and ourselves.
Stayed 3 nights in Apr 2025

8/10 Good

Gordon

Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Apr 2025

4/10 Poor

Graham

Disliked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Fantastic hotel and excellent customer service from all staff members. I instantly felt welcome, Check-In/Check-Out process ran very smoothly, and issues I did incur were dealt with by management and rectified.
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a great hotel

The hotel was more modern than expected, and this was mainly due to the pictures shown online. We had both also thought that the location was somewhat more remote, perhaps in a wooded area, but it is actually on the edge of an housing estate! The staff at the hotel were polite, and nothing was too much for them. A special mention to the bar/waitress young lady with the pink hair braids (unfortunately I can't remember her name), who made us feel especially welcome.There was a good selection of food at breakfast and poached eggs were available on request. We ate in the restaurant for one evening meal which was also good. We chose not to have our room serviced, which entitled us to a free drink at the bar. However, we later found out that it was only one drink between the two of us, and when ordered, I was told it was only one for the whole stay, not per night. I don't think I would choose this option again! The room was comfortable and had everything needed. Just one thing I would point out is that as you enter the room, there is a rather large shelf. We both walked into it on several occasions and both of us had bruising as a result. There was room to move the shelf at least another foot away from the door, and I think this would be a good idea. I had a massage booked, which was cancelled, due to agency staff not wanting to work after 4pm even though my appt was booked for 5pm! They offered me the following morning, but we were leaving, so I had a refund and two free drinks
Stayed 4 nights in Mar 2025

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable price.
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Iman

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stop over which was all the better having free use of the spa facilities.
Stayed 1 night in Mar 2025

8/10 Good

Ian

Stayed 3 nights in Mar 2025

10/10 Excellent

enda

Stayed 3 nights in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

8/10 Good

Daryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Karen

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Unprofessional staffing and management
Stayed 2 nights in Mar 2025

6/10 Okay

Kenneth

Liked: Cleanliness

Not the best

It was ok, paired nearly 3 times the normal price for mid week as we went when Cheltenham was on - but it wa apron only worth want you quos normally pay - very average
Stayed 1 night in Mar 2025

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Fine
Stayed 1 night in Mar 2025

4/10 Poor

Adrian

Disliked: Staff & service, property conditions & facilities, room comfort
This is apparently a made bed. Wrong size sheets don't help.
Stayed 1 night in Mar 2025

4/10 Poor

Richard

Disliked: Cleanliness
Stayed 1 night in Mar 2025