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Gloucester Robinswood Hotel, BW Signature Collection

4.0 star property

Photo gallery for Gloucester Robinswood Hotel, BW Signature Collection

Indoor pool, pool loungers
Exterior
Sauna, steam room, body treatments, hot stone massages, Swedish massages
Bar (on property)
In-room safe, desk, laptop workspace, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar

Explore the area

Map
Marlstone Close, Robinswood Hill, Gloucester, England, GL4 6EA
  • Gloucester Quays
    ‪6 min drive‬
  • Gloucester Docks
    ‪7 min drive‬
  • Gloucester Cathedral
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Single Beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Executive Room, 1 Double Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Single Bed, Non Smoking

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Family Room, Multiple Beds, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

  • Sleeps 6
  • 1 Double Bed

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Indoor pool

Holiday Inn Gloucester-Cheltenham by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (427)
The price is NZ$190
for 1 room
includes taxes & fees
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About the area

Gloucester

When you stay at Gloucester Robinswood Hotel, BW Signature Collection in Gloucester, you'll be next to a golf course, within a 10-minute drive of Gloucester Quays and Gloucester Docks. .This golf hotel is 11.1 mi (17.9 km) from Cheltenham Racecourse and 0.1 mi (0.1 km) from Gloucester Ski and Snowboard Centre.

What's nearby

  • Gloucester Ski and Snowboard Centre - 1 min walk - 0.0 km
  • Gloucester Quays - 6 min drive - 4.3 km
  • Kingsholm Stadium - 7 min drive - 5.7 km
  • Gloucester Docks - 7 min drive - 5.2 km
  • Gloucester Cathedral - 7 min drive - 5.9 km

Getting around

  • Gloucester Station - 11 min drive
  • Birmingham Airport (BHX) - 75 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Kings Head - ‬19 min walk
  • ‪The Farm Shop Services - ‬11 min drive
  • ‪Polash Authentic Indian Cuisine - ‬5 min drive

About this property

Gloucester Robinswood Hotel, BW Signature Collection

Hotel in Gloucester with a full-service spa and a 24-hour health club
Gloucester Robinswood Hotel, BW Signature Collection offers 95 accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
Stay in one of 95 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, a hair salon, and a reception hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Brasserie Restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Brasserie Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Wine Bar - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Czech, English, French, Hungarian, Latvian, Mongolian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant
  • Wine Bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gloucester Hallmark
Gloucester Hallmark Hotel
Hallmark Gloucester
Hallmark Gloucester Hotel
Hallmark Hotel Gloucester
Hotel Hallmark Gloucester
Hallmark Hotel Gloucester
Gloucester BW Signature Collection
Gloucester Robinswood Hotel, BW Signature Collection Hotel
Gloucester Robinswood Hotel, BW Signature Collection Gloucester

Gloucester Robinswood Hotel, BW Signature Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 289 out of 1001 reviews
Rating 8 - Good. 388 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay

Great family stay. We had the suite which is made up of two interconnected rooms. It was ideal for our three children. Awesome pool and breakfast. Slight issue when arrived regarding bedding but one phone call to reception and this was fixed. Staff couldn’t do enough for you.
Stayed 1 night in Jan 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very good, staff were excellent and the food was lovely. The place was very clean but it was really isolated and in the middle of a housing estate which meant that the pool was always full. One other thing to know the beds are incredibly hard, great if you like that but very uncomfortable if you don’t.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, nice pool, good facilities. Only stayed one night for work
Stayed 1 night in Sep 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

MICHAEL

Liked: Staff & service
Stayed 2 nights in Dec 2024

2/10 Terrible

Laurence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Turned up to be told no booking

Turned up after traveling 5 hours to be told there was no booking. Hotel blaming Hotels.com Hotels.com blaming hotel. Still not had my refund.
Stayed 2 nights in Sep 2024

4/10 Poor

Karl

Stayed 1 night in Dec 2024

2/10 Terrible

Lea-anne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad experience

I was looking forward to my stay and the party which i was attending there. On entering the room it smelt musty and was cramped. No plug by the bed for my CPAP machine which i requested. The bed was so hard that i did not sleep and left me in terrible pain. Only one towel in bathroom and had to request more. I had to ask for an extension lead which had seen better days with black tape all over it so my CPAP would work. The trailing cable was a hazard when going to the bathroom. The bed linen did not look clean. Bathroom had mould everywhere.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Hearing in room not working, bar and restaurant closed due to private functions, would have nice to have known in advance.
Stayed 1 night in Dec 2024

10/10 Excellent

Boti

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The place was quiet
Stayed 2 nights in Nov 2024

10/10 Excellent

Wessels

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable, friendly and accommodating

welcoming, relaxing and attentative to your requests
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Nice and spacious room, clean bathroom. Nice temperature in the room, comfortable bed. I enjoyed heated swimming pool.
Stayed 1 night in Nov 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Amanda

Travelled with family
Our room was comfortable and clean. The shower was pathetic sadly. It served a purpose of a one night stay
Stayed 1 night in Nov 2024

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay, excellent food, lovely staff, very helpful the only downside was the water pressure on the shower was very poor but overall really good
Stayed 2 nights in Nov 2024

10/10 Excellent

Gill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice decor, spa facilities and dining. Shame you have to pay for parking…
Stayed 1 night in Nov 2024

6/10 Okay

Gavin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Family room was nice and big, however the food and service was very much below par.
Stayed 1 night in Nov 2024

8/10 Good

Gareth

Liked: Cleanliness, staff & service

Good, but....

Staff were excellent, without exception. Warm and friendly and entirely welcoming. The bed was comfortable either side of the centreline, although very obviously two singles zipped together which made for a dip in the middle. Blackout curtains were a positive too. Downsides: soundproofing is poor. You can hear every door closing and too many conversations from other rooms. The shower pressure was painfully weak (but the water was always reliably hot on demand). Finally, if you have mobility issues make sure you book an accessible room, otherwise you will be faced with a plethora of small staircases and a menagerie of random doors.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sam

Stayed 2 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

ladecima

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
On arrival the parking was £5 to stay overnight. I was quite surprised by this cost. I paid for a more expensive room the view was non existent. Overlooking a roof could not see any thing else. The room was a good size and spotlessly clean with free water, crisps and chocolate, this was a nice touch. I did not sleep well the pillows felt damp and felt like they had golf balls in them. The pillows were lumpy I don't know if they had been through a wash or not. Breakfast was the highlight with plenty to offer and it was lovely. The hotel staff were lovely. I would stay here again if they changed the pillows and had a different room with a view.
Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Stayed 1 night in Oct 2024