Arrived at the property to find an extremely dirty and messy reception area. Receptionist was rude and insistent on charging a bond for the room (not previously advised of this charge), found my credit card details had been handwritten on a sheet of paper by the receptionist which I wasn't impressed with. Receptionist insisted that charges were owing however a check of our bank account revealed that we had already been charged and were trying to be charged a second time...
Into the room to find it very old and tired, and unfortunately, filthy. Floors that hadn't been swept, mould around tapware, mould and grime in cupboards, lounges that were filthy dirty.
Were booked for two nights however after one night we couldn't stand the dirt, the filth and so many other things that were wrong with the property and the service that we left, forgoing the second paid night's accommodation. Receptionist advised of our displeasure however provide dno acknowledgement or even a response! Disgraceful offering, Hotels.com should really reconsider whether this property is promoted on their website.