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Serain Residences On Surfers Private Apartments

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serain Residences On Surfers Private Apartments

Terrace/patio
Front of property
Exterior
Exterior
Standard Apartment, 1 Queen Bed with Sofa bed, Ocean View (Lower Level) | View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Hot tub
    Hot tub
  • Washer
    Washer
  • Pool
    Pool
  • Barbecue grill
    Barbecue grill
  • Parking included
    Parking included

Explore the area

Map
3440 Surfers Paradise Blvd, Surfers Paradise, QLD, 4217
  • Surfers Paradise Beach
    3 min walk
  • Chevron Renaissance
    11 min walk
  • Infinity Attraction
    12 min walk
  • Surfers Paradise, QLD (SFP)
    15 min walk

Room options

View all photos for Standard Apartment, 1 Queen Bed with Sofa bed, Ocean View (Lower Level)

Standard Apartment, 1 Queen Bed with Sofa bed, Ocean View (Lower Level)

Standard Apartment, 1 Queen Bed with Sofa bed, Ocean View (Lower Level)

  • 55 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Middle Level One Bedroom Apartment with Ocean View

Middle Level One Bedroom Apartment with Ocean View | Living area

Middle Level One Bedroom Apartment with Ocean View

  • 55 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for High Level One Bedroom Apartment with Ocean View

High Level One Bedroom Apartment with Ocean View | Living room

High Level One Bedroom Apartment with Ocean View

  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
voco Gold Coast, an IHG Hotel
Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1002)
The price is NZ$353
for 1 night
includes taxes & fees
5 Dec - 6 Dec
voco Gold Coast, an IHG Hotel

About the area

Gold Coast

With a stay at Serain Residences On Surfers Private Apartments in Gold Coast (Surfers Paradise), you'll be a 3-minute walk from Surfers Paradise Beach and within a 5-minute drive of Cavill Avenue. .This apartment is 3 mi (4.9 km) from The Star Gold Coast and 11.3 mi (18.2 km) from Warner Bros. Movie World.
View more Apartments in Gold CoastOpens in a new window

What's nearby

  • Surfers Paradise Beach - 3 min walk - 0.3 km
  • Chevron Renaissance - 11 min walk - 1.0 km
  • Slingshot - 15 min walk - 1.3 km
  • Cavill Avenue - 15 min walk - 1.3 km
  • SkyPoint Observation Deck - 3 min drive - 2.0 km

Getting around

  • Cypress Avenue Station - 7 min walk
  • Varsity Lakes Station - 16 min drive
  • Coolangatta Airport (OOL) - 41 min drive

Restaurants

  • ‪Clock Hotel - ‬11 min walk
  • ‪Chiangmai Thai Restaurant Surfers Paradise - ‬7 min walk
  • ‪Nosh Pan Asian - ‬9 min walk
  • ‪Castaway Coffee Bar - ‬7 min walk
  • ‪Priya's Indian Restaurant - ‬11 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Serain Residences On Surfers Private Apartments

Apartment with free parking, a short walk to Surfers Paradise Beach
Serain Residences On Surfers Private Apartments offers 160 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to furnished balconies. These individually furnished accommodations have separate sitting areas. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with digital channels.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 160 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. 32-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a sauna. This apartment also features complimentary wireless internet access, a picnic area, and barbecue grills.
Featured amenities include laundry facilities and an elevator. Free self parking is available onsite.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • A hot tub
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Cookware/dishes/utensils
  • Cleaning supplies
  • Electric kettle

Bathrooms

  • Bath or shower
  • Hairdryer
  • Toilet paper
  • Free toiletries
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 32-inch LED TV with digital service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue
  • Garden
  • Picnic area
  • Outdoor furniture

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • No housekeeping

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 160 rooms
  • 41 floors
  • 1 building
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
There is no front desk at this property
The check-in location differs from the property location; go to: [3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Bed sheets fee: AUD 20 per accommodation, per stay
  • A damage deposit of AUD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

Property is also known as

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Serain Residences On Surfers
Hostrelax Residences On Surfers
Serain Residences On Surfers Private Apartments Apartment
Serain Residences On Surfers Private Apartments Surfers Paradise

Serain Residences On Surfers Private Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 20 reviews" "
Rating 8 - Good. 9 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
we loved everything about and especially the view,the tram and being right in the heart of Surfers.Will definitely be staying here again.
Stayed 4 nights in Apr 2021

8/10 Good

Charmayne

Travelled with family
Liked: Cleanliness, room comfort
there was only 1 key and that became the biggest annoyance (I know it doesn't sound like much) you literally cannot go anywhere with out a key so if you plan on all being together all the time no problem. It was clean and the views are great.
Stayed 3 nights in Dec 2020

10/10 Excellent

Patrick

Stayed 3 nights in Mar 2020

6/10 Okay

mark

Business traveller
Disliked: Cleanliness
Disappointed
Overall a nice building with great facilities but communication and cleanliness let the property down. I found hair in the bathroom draws and 'products' under the bed.
Stayed 3 nights in Jun 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was spectacular, great location, within walking distance to beaches, public transport and CBD. Fantastic amenities, everything you could want or need.
Stayed 7 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
so close to the beach. view is perfect building is great not as clean as it should be sofa bed is so bad dryer was broken and didn't get fixed till i left which left us short of clothes as we expected to have a dryer
Stayed 5 nights in Oct 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
New, clean apartment with good cooking and washing facilities. Close walk to shopping.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Aug 2019

2/10 Terrible

Melvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy with Hotels.com
We booked the property through Hotels.com for 3 days 1.8.19 to 4.8.19 so we thought, we then received confirmation from HOTELSRELAX of our unit number and where to pick up the keys. We were so disappointed no disgusted with the unit it had not been cleaned human hair all over the carpet and tiles, badly stained and dirty carpet and generally not maintained to an acceptable standard. We will no longer book through Hotels,com nor go anywhere near Hotelsrelax. Between the two of you our 34th wedding anniversary will be remembered for the wrong reasons.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view, amenities and good communication with the manager
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Gold Coast
This was one of our best stays during our holiday in Queensland! Nice ocean view on a high floor apartment with a full kitchen makes it the perfect stay!
Stayed 3 nights in Apr 2019

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely, No Cafe Breakfast though! - breakfast consisted off 4 eggs in the room fridge with bacon and orange juice and loaf of bread. When we went to ask at the cafe for our breakfast they said no arrangement, so we only had enough tiime for some eggs/toast before we had to check out. No dishwashing powder to wash our dishes. The $256 we paid for 1 night wasnt worth it. False advertising!!!
Stayed 1 night in Mar 2019

8/10 Good

sunflowerta, Singapore

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked: - the sofa bed and netflix - the beach view - the beach view at the gym - the beach view at the rooftop What can be improved: - more towels to be provided, especially toilet floormat - handles of shower room were rusty/peeling
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

jung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good... the location closed the beach everything so good
Stayed 1 night in Feb 2019

8/10 Good

SANG HYUN

Travelled with family
Liked: Property conditions & facilities, room comfort
랩소디리조트와 같은곳입니다
처음 도착했을때 살짝 눅눅한 냄새가 나긴했는데 환기시키니 괜찮아 졌어요. 미들레벨 예약했는데 13층 배정되어 살짝 서운했는데 테라스뷰나 거실뷰는 상당히 만족스러웠습니다. 아쉬운점은 15박 예약했는데 이불, 세탁세제나, 비누, 주방세제, 휴지등이 넉넉하게 제공되지 않아 직접 구입해 시용했어요. 3인 가족 쇼파베드 펼쳐 사용하기에 괜찮았어요.
Stayed 15 nights in Dec 2019

8/10 Good

Pit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Top location, good service, clean apartment for three people okay
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
場所が全くわかりにくかった
Stayed 1 night in Jul 2019