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Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3.0 star property

Photo gallery for Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Suite, 1 Bedroom, Non Smoking
Indoor pool
Lobby
Front of property
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Housekeeping

Explore the area

Map
5399 28th Street SE, Grand Rapids, MI, 49512
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1306)
The price is NZ$166
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Sonesta Hotel Grand Rapids Airport

About the area

Grand Rapids

Located in Grand Rapids (Forest Hills), Country Inn & Suites by Radisson, Grand Rapids Airport, MI is within a 10-minute drive of Woodland Mall and Frederik Meijer Gardens and Sculpture Park. .This hotel is 10.2 mi (16.5 km) from Grand Rapids Art Museum and 10.4 mi (16.7 km) from Grand Rapids Children's Museum.

What's nearby

  • MSA Fieldhouse - 4 min walk - 0.4 km
  • Calvin College - 6 min drive - 5.4 km
  • Woodland Mall - 6 min drive - 5.5 km
  • Frederik Meijer Gardens and Sculpture Park - 8 min drive - 10.6 km
  • Van Andel Arena - 12 min drive - 17.2 km

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 12 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Fuji Buffet & Grill - ‬3 min drive
  • ‪Panera Bread - ‬11 min walk

About this property

Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Hotel with free breakfast, in the vicinity of Woodland Mall
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 60 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters. 32-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (USD 30 per week)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free return airport shuttle from 4:00 AM to midnight
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Renovated entire property – August 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The property’s pool is closed intermittently on select Sunday evenings to Monday mornings.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Extended parking fee: USD 30 per week
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Grand Rapids Airport MI
Country Inn Carlson Grand Rapids Airport MI
Country Inn Suites by Radisson Grand Rapids Airport MI
Country Inn & Suites by Radisson, Grand Rapids Airport, MI Hotel

Country Inn & Suites by Radisson, Grand Rapids Airport, MI Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 372 out of 1002 reviews
Rating 8 - Good. 275 out of 1002 reviews
Rating 6 - Okay. 167 out of 1002 reviews
Rating 4 - Poor. 104 out of 1002 reviews
Rating 2 - Terrible. 84 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Lenora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was broken. Drinks vending machine broken. Requested a 1st floor room when we arrived because I had foot surgery and was on crutches. Only rooms available were on 2nd floor. Had to hobble up the stairs which was difficult with crutches. Thankfully the 2nd night of our 3 night stay we were moved to a 1st floor room. That room had only 1 garbage can and the bathroom floor wasn't the cleanest.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Breakfast was good and hot, but the elevator was out of service and my room was on the 3rd floor.
Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not engaged staff
When we checked in, the kid at the front desk was very disengaged. Asked for my ID and then just gave me the room keys and my id and walked away, he didn’t tell us what room we were in or where to go. He didn’t tell use about amenities like when breakfast was served or where it was located.
Stayed 1 night in Nov 2024

6/10 Okay

Susanne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel has one elevator that was out of service the whole time we were there. I’ve recently had a knee replacement so that was a terrible imposition. The shower was huge but had no shelves or towel bars. I had to put my toiletries on the floor while using the shower. The bed was way too soft and the pillows were terrible. I received a text stating that they would provide housekeeping unless you told them otherwise, but they never refreshed our room.
Stayed 2 nights in Nov 2024

4/10 Poor

Nolan

Resold my room and told me there were no more rooms available, eventually through the manager they were able to get one cleaned for me but I had to wait in the lobby for over an hour
Stayed 3 nights in Nov 2024

8/10 Good

Mary Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Tedra

Disliked: Cleanliness, staff & service, property conditions & facilities
It smelled like an old storage facility the stinch of trash. The vending machine, the soda machine and the elevator did not work. The toilet was not bolted down. It rained and the rain came through the window, leaving a puddle on the floor. I left a written complaint with no response.
Stayed 8 nights in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness, room comfort
Water overflow
The beds were comfortable and i loved the pillows... but we had a running toilet and it flooded the bathroom... no plunger available.. and mi maintenance before 8am... rooms should have plungers! Thank you
Stayed 1 night in Nov 2024

8/10 Good

Sabrina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Nice place to stay at a cheap price. Non functional elevator or vending during our stay. Breakfast options weren’t that great. Employees were kind and helpful.
Stayed 5 nights in Nov 2024

2/10 Terrible

Tanzie

Disliked: Property conditions & facilities
Dont stay here
We travel alot for Business and pleasure. This is the worse stay we have had. There was no hot water for a shower, we had no remote to watch tv. We had to go to the front desk twice for remotes that didnt work. The hotel was noisey all night, we didnt sleep. We checked out extra early just to get away from there. The staff were nice but not professional. We asked to be accommodated for our experience and was told nothing can be done. Im a Business Owner and thats not how you handle dissatisfaction from guests spending money.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. A little older but very clean with some updates Above expectation!
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerardo, Rochester Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Bev

Disliked: Property conditions & facilities
The room was clean. That’s the only good thing about my stay. The elevator was out of order & my room was on the third floor. (That was the only floor available-so they said.) The carpets on the stairs were very warn. (Remember I had to climb them to the third floor?) The pop machine was out of order also. Someone had a dog in one of the rooms near mine & every time someone walked by the dog would bark. There were no tissue boxes or tissues in the room. The furniture & bedside lamps looked dated & made the room look shabby. Don’t waste your money & stay here.
Stayed 1 night in Nov 2024

4/10 Poor

Tonya

Travelled with family
Luckily we were all blue there to sleep and leave early the next day. TV did not work and remote was nasty, neither outlets in the bathroom worked. The beds were comfortable and outside patio was cute
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
The only elevator in the hotel wasn’t working and the side door exit didn’t lock/close. The electrical plugs in the bathroom didn’t work and the bed was not the most comfortable. Staff was friendly and the room seemed clean but the hotel could definitely use some updates. Overall decent for the price.
Stayed 1 night in Nov 2024

6/10 Okay

Valerie, Gladwin

Business traveller
Liked: Staff & service
This property had several issues but overall was an acceptable stay First and foremost, my room clean, which is my most important factor. However, I did not get made service during my stay, and that is something I don’t really care for. While my room was clean, all the common areas felt very dirty and dusty. The hallway carpeting needed a good vacuuming. The breakfast was acceptable. There was a variety of hot and cold items. The biggest drawback for me was The lack of coffee creamer. They had several varieties of sweetened creamer, but no standard half-and-half. The elevator was not in operation during my stay All staff encountered I were incredibly helpful and friendly. Despite a few drawbacks, I felt safe and I would choose to stay here again
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Amenities
Property and hotel was clean and tidy.
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stay at this place all of the time. I'm not going to stay here anymore. The staff is amazing they are very good people, and the rooms are usually fairly clean for what they are. The rate is unbelievable, it's usually around $80 a night through orbits plus the fees and I'm in town staying in a hotel about 150 nights out of the year. So I enjoyed the rate and the people. That being said, it is gotten worse every single month for the last year. My last few visits have been horrible in the savings is no longer worth it. I'm across the street at townehome suites by Marriott now and it's twice as much but worth every penny. It was their fault they sent me here because their laundry is broken per usual oh that's another thing in this visit elevator was broken, laundry was broken for customers, and the pop machine is broken. There was literally somebody talking outside of my room all night and I tried to ask them to stop and they were confrontational. Do people in and out all night pretty much I'm sure escorts or prostitutes for a fact. Some sort of weird going ons down the hall all night with people in and out of rooms. Absolute nightmare!!!!!!!!!! So happy to be out. The place across the street town home or Town place suites by Marriott it's about 170 a night or more but it's well worth it. Be sure in certain history I have spent way too much money at this hotel Trevor had the experience I've had the last few times. But that's it I'm done.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Mattress was a little to firm for me but my partner love it! Rommy was spacios. VERY friendly & helpful staff! I dropped my phone charger beside the wall & saw 2 or 3 noodles stuck to wall. They really blended in with paint color so there's NO WAY I'd have noticed if my face hadn't been within 2 - 3 inches from them! Otherwise, very clean including inside lobby, hallways & outside area.
Stayed 1 night in Oct 2024

2/10 Terrible

RALPH

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place
Bad element of people elevator not in service and was given a room on the 3rd floor with no working TV. Then relocated to the 1st floor. Terrible place !!!
Stayed 1 night in Oct 2024

6/10 Okay

Jose, stuart

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They need to replace the bed in our room was very uncomftable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Courtney, Grand Rapids

Stayed 2 nights in Sep 2024

8/10 Good

Jeffrey

Stayed 1 night in Sep 2024