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Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3.0 star property

Photo gallery for Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Suite, 1 Bedroom, Non Smoking
Front of property
Exterior
Indoor pool
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Pool
  • Housekeeping

Explore the area

Map
5399 28th Street SE, Grand Rapids, MI, 49512
  • MSA Fieldhouse
    ‪4 min walk‬
  • Woodland Mall
    ‪6 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1442)
The price is NZ$156
for 1 room
includes taxes & fees
12 May - 13 May
Sonesta Hotel Grand Rapids Airport

About the area

Grand Rapids

Located in Grand Rapids (Forest Hills), Country Inn & Suites by Radisson, Grand Rapids Airport, MI is within a 10-minute drive of Woodland Mall and Frederik Meijer Gardens and Sculpture Park. .This hotel is 10.2 mi (16.5 km) from Grand Rapids Art Museum and 10.4 mi (16.7 km) from Grand Rapids Children's Museum.

What's nearby

  • MSA Fieldhouse - 4 min walk - 0.4 km
  • Calvin College - 6 min drive - 5.4 km
  • Woodland Mall - 6 min drive - 5.5 km
  • Frederik Meijer Gardens and Sculpture Park - 8 min drive - 10.6 km
  • Van Andel Arena - 12 min drive - 17.2 km

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 12 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Fuji Buffet & Grill - ‬3 min drive
  • ‪Panera Bread - ‬11 min walk

About this property

Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Hotel with free breakfast, in the vicinity of Woodland Mall
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 60 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters. 32-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight on request
  • Free self parking on site
  • Extended parking on site (USD 30 per week)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The property’s pool is closed intermittently on select Sunday evenings to Monday mornings.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Extended parking fee: USD 30 per week
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Grand Rapids Airport MI
Country Inn Carlson Grand Rapids Airport MI
Country Inn Suites by Radisson Grand Rapids Airport MI
Country Inn & Suites by Radisson, Grand Rapids Airport, MI Hotel

Country Inn & Suites by Radisson, Grand Rapids Airport, MI Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 373 out of 1010 reviews
Rating 8 - Good. 263 out of 1010 reviews
Rating 6 - Okay. 172 out of 1010 reviews
Rating 4 - Poor. 112 out of 1010 reviews
Rating 2 - Terrible. 90 out of 1010 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was nice breakfast was good
Stayed 1 night in Apr 2025

4/10 Poor

Katherine

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not Your Usual Radisson Property

The staff was super and were awesome! The hotel however, has some serious issues. The elevator was not working for a 3rd floor room (definitely a problem for handicapped folks), the vending machines were broken, the TV didn't work, no waffle batter, bed springs creaked when I moved, beetles in room on my cup, The gal at the front desk said they come in through the doors. Breakfast was okay. The computer area worked well and again...the staff was awesome! The rooms definitely are not as portrayed in the photos. If everything had been working, I would have rated higher minus the creaking bed springs.
Stayed 1 night in Apr 2025

4/10 Poor

Norman

Disliked: Cleanliness, staff & service, property conditions & facilities
Property did not live up to
Stayed 1 night in Apr 2025

2/10 Terrible

Dawn Renee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Not setup properly nor willing to help
Stayed 1 night in Apr 2025

2/10 Terrible

Dale

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience this time

They did not have the room that I paid for when checking in. The elevator was broken, they put me on the 3rd floor. They had no food for te breakfast. They had a couple biscuits, no gravy. They had bread for toast, but no butter. No kill for cereal. No juices in juice machine. I inquired with the attendant, and she took me to the front desk. They said they had breakfast coming. Someone went to get it. I waited 30 minutes, no breakfast. I had to get to work, so I checked out. I asked for a receipt. I had paid through Hotel.com, but I received a receipt charging a different credit card and a different amount. I couldn’t identify the credit card.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Every one was nice and helpful
Stayed 1 night in Mar 2025

2/10 Terrible

Janell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building needs lots of updates. The beds are very old and not comfortable/supportive. The staff was not friendly or welcoming.
Stayed 2 nights in Apr 2025

4/10 Poor

JD, Flint

Business traveller
Disliked: Cleanliness, property conditions & facilities
After staying at this property multiple times before COVID, it appears that the property has gone downhill and is in disrepair. It took three attempts to get an acceptable room due to leaks and a lack of cleanliness. I will not be staying here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenna

Travelled with family, Business traveller
Liked: Staff & service, amenities
The first suite smelled like smoke and urine. Second room was quite adequate!
Stayed 1 night in Apr 2025

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities
,
Stayed 1 night in Apr 2025

6/10 Okay

Kathy

Travelled with family
Liked: Amenities
Staff was very short not very helpful with guests.
Stayed 1 night in Apr 2025

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We walked in the front looks nice clean. Waited 30 mins for aomeown to come tot he desk. I requested top floor so we didnt hear running all night. Put us in the 2nd floor. Soon as we got off the elevator u can smell weed so bad and cigarettes. We getnin our room. It wasnt dirty dirty but u can tell it wasnt clean. The smell of smoke came in the room. Bed hard as a rock no blankets only sheets. Then the door wouldnt even lock. I call desk noone ever there. Night time who ever was above us must have had restless legs because ypu can hear thump thump thump all night then thwy went to bed at 630 am. Ill never stay again. Juat my opinion my lack of slee. Flwheb we did try to check out noone was at the desk they text me 2 hours after we left.
Stayed 2 nights in Apr 2025

10/10 Excellent

talaia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Temesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Matt

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel overall looked nice the employees kept things clean it was guest leaving empty pop bottles and trash all down the steps. Every time we got in the elevator we had to pray it didn't crash because of all the creaking and grinding noises it made It was as advertised but wouldn't use it again
Stayed 1 night in Apr 2025

6/10 Okay

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed for 2 nights during the week The hotel is older and not soundproof at all. The other guests were extremely loud, children running in the halls, doors closing were very loud, even heard dogs barking in the hallway several times (although I never saw the dogs). Voices carried very loudly, and could hear loud music. Very noisy until after midnight. Staff was very kind. If you want quiet, don't stay here. Otherwise, it was ok for the price point.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Diamond

Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

6/10 Okay

Hailey

Disliked: Cleanliness, property conditions & facilities
The first room they gave me had butt impressions on the bed dirty towls all over the floor and dirty cups. It hadn't been cleaned at all. But after bringing it to their attention I was given a clean room. Should have gotten at least a discount or an upgrade.
Stayed 1 night in Mar 2025

6/10 Okay

Jenice

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Ben

Stayed 8 nights in Mar 2025

10/10 Excellent

Demonqueion

Stayed 1 night in Mar 2025

8/10 Good

Naomi

Travelled with family
Liked: Staff & service
The staff were all very friendly and efficient
Stayed 1 night in Mar 2025