What did I like: the staff we interacted with were all very nice, friendly and professional. My kids enjoyed the pool, parking was convenient from our room and location was perfect for us, it was close to the highway so there werent much driving around to get where we needed to go.
What I didnt like: the pool door was broke so they had to prop the door open with a towel. The outside door for the pool was also propped open, which I thought was unsafe since anyone can enter the property anytime.
Our room was located at the lower level, the same level as the pool so if someone decided to enter through the outside pool door our room and everyone else located at the lower level would be hit first.
Storage: there were not enough storage for a family of 4. Two small draws isnt enough. The closet was decently sized but no draws.
Mattress and pillows: mattress need to be replaced, it was hard, pillows were way too thin, I had a hard time sleeping.
Bathroom: it was clean but there was a wet hand towel still hanging on the hook in the bathroom from the previous guest. The hand towel was wet, like they had used it to scrub themselves in the shower. I was disgusted. I think the bathroom should have some kind of ventilation to absorb the steam from showering.
I found it very odd that our room was located in the lower level aka basement. Would I stay there again, im like 50/50.