Upon arrival, the owner told is that she had no reservation for our room and that the room was already given to someone else. The owner was not very friendly, helpful, or apologetic about the situation. But then, we were offered another bigger room, which we had to pay right away per CC. Then, we were shocked how old and outdated our room was: dirty and ripped items (see photo), no running warm water to take a shower, and internet was very slow and only intermittently working. After confronting the owner about this, we were told that this is to be expected at a B&B, and that this would not be a problem for her since we probably would never return to her hotel. Overall, not a very pleasant experience.