2/10 Terrible
Sam
Business traveller
5 Sept 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place stinks.
Sat in the restaurant for 40mins watching the circus of staff somehow try and cobble a dinner service together between them. Drink was brought to me with the bottle cap still on. Someone else’s drink brought to my table. Asked for a menu, never arrived. I sat there for ages waiting to be served before giving up. If this is the level of attention to detail during a dinner service, I dread to think what’s going on in the kitchen, I’d rather not find out.
Delivery truck pulled up outside my room at 5am making a hell of a racket. There was some creepy hate speech message written on my mirror in the bathroom which freaked me out. Why wasn’t the mirror cleaned properly? The ironing board looked like it had just been washed up from the beach. Door wasn’t securely locked at night-time. Breakfast was utter crap, coffee tasted like it was fresh from the oil refinery pipes. I know Immingham and this area is a bit of a pit, but I expected better.
Sam
Stayed 2 nights in Sep 2024