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Hilton Garden Inn Hangzhou West Lake

3.5 star property

Photo gallery for Hilton Garden Inn Hangzhou West Lake

Sports facility
Restaurant
Restaurant
Exterior
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Gym
  • Room service
  • Breakfast available
  • Air conditioning

Explore the area

Map
Jingjin Building, 228 Middle Zhonghe Rd, Shangcheng District, Hangzhou, Zhejiang
  • Wulin Square
    ‪3 min drive‬
  • Hangzhou Tower Shopping Mall
    ‪4 min drive‬
  • West Lake
    ‪4 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Single Beds (High Floor)

Room, 2 Single Beds (High Floor)

Room, 2 Single Beds (High Floor)

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 29 sq m
  • Sleeps 3
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Living area

Room, 1 King Bed (High Floor)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott Hangzhou Qianjiang

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (190)
The price is NZ$182
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Courtyard by Marriott Hangzhou Qianjiang

About the area

Hangzhou

With a stay at Hilton Garden Inn Hangzhou West Lake, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Hangzhou Opera. .This hotel is 1.7 mi (2.8 km) from Wulin Square and 1.7 mi (2.8 km) from Zhejiang Museum of Natural History.

What's nearby

  • Wulin Square - 3 min drive - 2.8 km
  • Hangzhou Tower Shopping Mall - 4 min drive - 2.9 km
  • Broken Bridge - 4 min drive - 3.5 km
  • West Lake - 4 min drive - 3.7 km
  • Hangzhou China Silk Town - 5 min drive - 3.8 km

Getting around

  • East Railway Station - 16 min drive
  • Chaowang Road Station - 17 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 38 min drive

Restaurants

  • ‪一品天下 - ‬13 min walk
  • ‪浙江新南北房地产开发有限公司 - ‬10 min walk
  • ‪杭州南方测绘仪器有限公司 - ‬10 min walk
  • ‪杭伊宠物用品厂 - ‬20 min walk
  • ‪杭州文鼎教学软件有限公司 - ‬1 min walk

About this property

Hilton Garden Inn Hangzhou West Lake

Adults-only hotel with a fitness center connected to a shopping center in Hangzhou
Hilton Garden Inn Hangzhou West Lake offers 96 accommodations with safes and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 96 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hilton Garden Inn Hangzhou West Lake has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 88 per person
  • A restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 88 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Atour Hotel Pinghai
Atour Pinghai Road West Lake Hangzhou
Atour Pinghai
Hilton Hangzhou West Hangzhou
Hilton Garden Inn Hangzhou West Lake Hotel
Atour Hotel Pinghai Road West Lake Hangzhou
Hilton Garden Inn Hangzhou West Lake Hangzhou
Hilton Garden Inn Hangzhou West Lake Hotel Hangzhou

Hilton Garden Inn Hangzhou West Lake Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 12 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zi Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Well cleaned hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Fidencio

Liked: Staff & service, property conditions & facilities
Excelente!
Stayed 4 nights in Oct 2024

10/10 Excellent

SHU HSING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
完美的新裝潢入住體驗
服務親切有笑容，解說詳盡。
Stayed 1 night in Mar 2025

10/10 Excellent

SHU HSING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
極佳體驗
櫃檯人員親切熱情有笑容，解說詳明。
Stayed 1 night in Mar 2025

10/10 Excellent

SHU HSING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
杭州舒適之旅
接待櫃檯人員服務熱忱細心有笑容，值得稱讚。房間新裝修、設備新穎、乾淨、舒適。
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Zhiming

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite in Hangzhou
Perfect little hotel with all conveniences needed
Stayed 2 nights in Nov 2024

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best place in Hangzhou
Best place in Hangzhou
Stayed 2 nights in Oct 2024

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great service, great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite
My favorite place to stay in Hangzhou.
Stayed 2 nights in Oct 2024

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite in Hangzhou
Great place in a great area
Stayed 1 night in Dec 2024

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Nice small hotel in a great area
Stayed 1 night in Dec 2024

10/10 Excellent

Kam Kwong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024