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Room type Options Nightly price Book
Deluxe Triple Room, Balcony
35 square metres
1 King Bed and 1 Double Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Other room types
Family Suite, Balcony
Room with view
38 square metres
1 Double Bed and 1 King Bed
Room sleeps 5 guests
(up to 1 child)
Select dates to see price
Family Room, Balcony
36 square metres
2 Queen Beds
Room sleeps 4 guests
(up to 1 child)
Select dates to see price
Deluxe Triple Room
32 square metres
1 King Bed and 1 Twin Bed
Room sleeps 3 guests
Select dates to see price
Deluxe Double or Twin Room, Balcony
32 square metres
1 Queen Bed 2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Double or Twin Room
26 square metres
1 King Bed 2 Double Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Comfortable hotel, walk to Hoan Kiem Lake

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at Family Hanoi Hotel, you'll be centrally located in Hanoi, within a 5-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. This hotel is 0.3 mi (0.5 km) from Thang Long Water Puppet Theatre and 0.3 mi (0.5 km) from St. Joseph's Cathedral of Hanoi.

Make yourself at home in one of the 16 air-conditioned rooms featuring minibars and LCD televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Total number of rooms - 16
  • Laundry facilities
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Snack bar/deli
  • Luggage storage
  • Terrace

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Vietnamese
  • Chinese (Mandarin)

Room Amenities

Family Hanoi Hotel offers 16 air-conditioned accommodations with DVD players and minibars. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Turndown service
  • Free bottled water
  • DVD player
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Egyptian-cotton sheets
  • Pillow menu
  • Sleep Number by Select Comfort mattress
  • LCD TV
  • TV size 32
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided

Where to Eat

Family Hanoi Hotel has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. Noise-free guestrooms cannot be guaranteed.

No cots (infant beds) available

No lifts

Noise-free rooms not guaranteed

Debit cards not accepted

Staffed front desk

Property is not cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are not provided with hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are not cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Hotel Names

  • Family Hanoi
  • Family Hanoi Hotel Hotel
  • Family Hanoi Hotel Hanoi
  • Family Hanoi Hotel Hotel Hanoi
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