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Hanoi Royal Palace Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Royal Palace Hotel

Junior Suite, 1 Double Bed
Balcony
Lobby sitting area
Exterior
Breakfast served

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
18A Quan Su Street, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Hoa Lo Prison Museum
    6 min walk
  • Bánh Bao Bình Mỗ
    1 min walk
  • Hanoi Railway Station
    11 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    40 min drive

Room options

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

  • 25 sq m
  • Sleeps 3

View all photos for Deluxe Room, 1 Double or 2 Single Beds, City View

Deluxe Room, 1 Double or 2 Single Beds, City View

Deluxe Room, 1 Double or 2 Single Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4

View all photos for Superior Room, 1 Double or 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Double or 2 Single Beds

  • 20 sq m
  • Sleeps 3

View all photos for Family Room

Family Room

Family Room

  • 40.0 sq m
  • Sleeps 4

Similar properties

Room

Hanoi Royal Palace Hotel 2

Breakfast included
Spa
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (3107)
The price is NZ$290
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hanoi Royal Palace Hotel 2

About the area

Hanoi

A stay at Hanoi Royal Palace Hotel places you in the heart of Hanoi, within a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. .This hotel is 0.5 mi (0.8 km) from Hanoi Old Town Night Market and 0.8 mi (1.4 km) from Quan Chuong Gate.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 6 min walk
  • Hoan Kiem Lake - 9 min walk
  • Hanoi Old Town Night Market - 10 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Hanoi Opera House - 18 min walk

Getting around

  • Hanoi Railway Station - 11 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪GoGi House Restaurant - ‬1 min walk
  • ‪Egg Talk - ‬1 min walk
  • ‪Mac Cafe - ‬8 min walk
  • ‪Banh Mi Pho - ‬1 min walk

About this property

Hanoi Royal Palace Hotel

Art Deco hotel connected to a shopping center in Old Quarter with free breakfast
Hanoi Royal Palace Hotel offers 23 air-conditioned accommodations with computers and DVD players. 32-inch LCD televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 23 air-conditioned rooms featuring minibars and DVD players. Computers with complimentary wired and wireless internet access are provided to keep you connected, along with 32-inch LCD televisions for entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Grab a bite to eat at Grand Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. For your convenience, a complimentary breakfast is served daily from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge at scheduled times.
A complimentary breakfast is served each morning between 7 AM and 10 AM.
Grand Restaurant - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Free breakfast available daily 7 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Grand Restaurant

Family friendly

  • DVD player
  • Free cots/infant beds
  • Rollaway beds available

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway beds available

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch smart TV
  • Computer
  • DVD player
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 1:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 390000 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hanoi Royal Hotel
Hanoi Royal Palace
Hanoi Royal Palace Hotel
Hotel Royal Hanoi
Palace Hanoi
Royal Hanoi
Royal Hotel Hanoi
Royal Palace Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel Hanoi
Hanoi Royal Palace Hotel Hotel
Hanoi Royal Palace Hotel Hanoi
Hanoi Royal Palace Hotel Hotel Hanoi

Hanoi Royal Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 195 out of 358 reviews" "
Rating 8 - Good. 100 out of 358 reviews" "
Rating 6 - Okay. 44 out of 358 reviews" "
Rating 4 - Poor. 11 out of 358 reviews" "
Rating 2 - Terrible. 8 out of 358 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The service and the room were accetable given the price of the room.

8/10 Good

Jacob, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Nice place with very clean and comfortable rooms! Friendly and helpful staff. Weren't particular fans of Hanoi in general so wouldn't return, but good place to stay if you're there!

10/10 Excellent

Dirk, Brasschaat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really much better than expected
Unexpected GOOD. Nice room on upper floor with large balcony.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at very good price
An all-around excellent hotel, with great manager and wonderful service. I stayed here for 2 night, plus a 2D1N trip to Halong bay at very good price (with the help of Ms Jennie via email), and everything was fantastic: The room was so cozy with a comfortable king-size bed, and from the bellboy to the receptionist - everyone was friendly and professional. I'd really recommend Hanoi Royal Palace hotel if you'd like to visit Hanoi on a budget!

10/10 Excellent

A.P.Chee, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to stay
Value for money, excellent service from staff, Good location, very near to places of attraction. 5 to 10 minutes walk to Hoa Lo prison, Next to it is the Hanoi Towers where there is a supermarket there.

8/10 Good

Tien Anh

Liked: Cleanliness, property conditions & facilities, room comfort
we stayed a night in HN. Hotel saild that their Wifi had problem and they transffed us to other hotel near it. the room was good, but water was weak and stuck. Room Cleaner enter room without checking customer. big minus for that thing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Yiu Shan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Neat hostel. Kind staff, reasonable price ! Location was great. But it was different from the expedia map. So careful about it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb staff
Superb staff(Jenny & Tonny), always going the extra mile to make sure your stay is great.

10/10 Excellent

Hyun gyu, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
friendly staffs, clean room, great breakfast

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Room & Nice Staffs
The hotel driver picked us up at the airport as organised. We were given a cold drink and towel on arrival. The staff were very friendly and affected us loads of advice on what we could do in Hanoi. Comfortable beds, nice bathroom and a clean room. A great nights sleep. Breakfast was nice. A great place to stay, super friendly. I would definitely stay here again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly & helpful staff
My girlfriend and I enjoyed the three nights at Hanoi Royal Palace Hotel. Staff was very kind, attentive and enthusiastic. The complimentary breakfast was sufficient and a great way to start the day. The rooms were very clean and the beds were comfortable. The location is perfect for walking nearly everything in the old quarter. The price was very reasonable for the service and amenities provided.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
i am very happy to stay this hotel,first it is very best price (included breaskfast) and staffs are all nice and helpful The location is very good,it is near lake but not too noisy I can walk to attractive places from hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff & service
Great experience here. They organized transportation to and from the airport, as well as to and from Ha Long Bay. Very kind, attentive staff, complimentary breakfast, comfortable rooms, great location. Would recommend.

6/10 Okay

Howard, Australia

What u see on the net is not what u will get
Not happy when located room that requested and paid for a higher room with city view,but just a small room with four wall and dirty bathroom with no hot water,wouldn't change until the next morning when the duty manager come to work,change to a bigger room without city view,because of rushing to joint the city day tour,and there was no clean room to change to put our luggage in,the manager told us to leave our baggage to him,when came back in the evening after our tour,found that our luggages was in a new room but been go through our things and money was stolen,reported right away but with no respond as every things had to wait for the duty manager,next morning reported to the duty manager again,nothing was respond,very disappointed

6/10 Okay

Scott, Brisbane

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Seeing is believing
We went with two other couples and from the time we arrived, the hotel was overbooked with one of the rooms. All bathrooms in the rooms we stayed in flooded and in particular the room I stayed in the hot water pipe over the toilet was leaking, when it was fixed the following day we returned to no hot water at all. We were moved to another room but the same problem with the hot water pipe leaking which resulted in very little hot water until it was fixed. Other than that the staff were friendly and helpful. There was no restaurant and bar in the hotel as listed on website. Breakfast was served in the main foyer. The hotel needs an upgrade and the website needs updating so that other travellers get the correct information about the hotel. Otherwise, hotel in good location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Royal Palace hotel gave to me excellent services. The room was so clean. The staffs here just like my best friend. Especially Jenny (Phuong) she took care me a lot with the great service. I highly recommend everyone should stay at RP hotel.

8/10 Good

Kirsty and Dave, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to town
We stayed at the Royal Hanoi Palace hotel for 4 nights whilst exploring the city. The hotel staff were very welcoming on arrival and helpful throughout the stay. We also used the hotel to book a trip to Halong Bay which was ok value for money. We could have got it cheaper but went for peace of mind of booking it through the hotel. The room was perfect for a short city break. The bed was comfortable after long days exploring. In general the room was very clean. We would definitely recommend this hotel to other travellers.

4/10 Poor

David, Sunbury.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Shifted.
Got shifted to another hotel as they had overbooked.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of a great hotel in Hanoi
Great hotel, really friendly and helpful staff,expecially Jenny. Clean rooms, great facilities and very convenient location. On a quiet street in the old quarter, and walking distance to most sights in the city.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff
Great location, clean and comfortable rooms and the most helpful friendly staff you could wish for. I would definitely stay at this hotel again.