10/10 Excellent
Kunal, New York
2 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay for me at this hotel.
As soon as I booked, I received a warm welcome by the Customer Service Manager. She proposed many tourism activities and also made arrangements, after discussing the suitable ones for me, including the airport pick-up / drop-off.
The hotel was very clean and the staff was very friendly & helpful.
The main thing about this hotel is its great location and everything is within walkable distance, beer street, coffee street, multiple restaurants, the Hoan Kiem Lake, water puppet theatre, etc.
Should note that the entrance to the hotel is in a narrow alley where 2-wheelers can enter but no cars. Just have to carry / pull your luggage just a little bit. The plus point to that, is it makes it much quieter inside than other hotels.
I walked around a bit, late at night and felt quite safe in that area.
This hotel is recommend and I will stay here again during my next visit to Hanoi.
Kunal
Stayed 5 nights in Dec 2024