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Hanoi Inner Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Inner Hotel

Lobby
City view
View from room
Interior
Minibar, in-room safe, desk, soundproofing

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
No 19, Au Trieu Street, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    1 min walk
  • Nem Nướng Nhà Thờ
    1 min walk
  • Hanoi Railway Station
    16 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Room options

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Family Quadruple Room, City View

Minibar, in-room safe, desk, soundproofing

Family Quadruple Room, City View

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, City View

Minibar, in-room safe, desk, soundproofing

Triple Room, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Room

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Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (201)
The price is NZ$92
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About the area

Hanoi

With a stay at Hanoi Inner Hotel in Hanoi (Old Quarter), you'll be steps from St. Joseph's Cathedral of Hanoi and 6 minutes by foot from Hoan Kiem Lake. .This hotel is 0.5 mi (0.8 km) from Hanoi Old Town Night Market and 0.8 mi (1.2 km) from Hanoi Opera House.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk
  • Hoan Kiem Lake - 6 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Thang Long Water Puppet Theatre - 9 min walk
  • Hanoi Opera House - 15 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Phở Ấu Triệu - ‬1 min walk
  • ‪Quán Gốc Đa - ‬1 min walk
  • ‪Bánh Gối Lý Quốc Sư - ‬1 min walk
  • ‪La Place - ‬1 min walk
  • ‪Nem Nướng Nhà Thờ - ‬1 min walk

About this property

Hanoi Inner Hotel

Lakefront hotel with a 24-hour front desk connected to a shopping center in Hanoi
Hanoi Inner Hotel offers 24 air-conditioned accommodations with fireplaces and computers. 32-inch LCD televisions come with cable channels and DVD players. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 24 air-conditioned rooms featuring fireplaces and LCD televisions. Computers with complimentary wired and wireless internet keep you connected, and cable programming is available for entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge.
Onsite venue - This restaurant specializes in Vietnamese cuisine.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (VND 200000 per night)
  • On-site parking options include a carport
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Raised toilet seat

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Computer
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Fireplace
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 250000.0 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Self parking fee: VND 200000 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Boutique Splendid Hotel
Splendid Boutique
Splendid Boutique Hotel
Splendid Star Boutique
Splendid Star Boutique Hanoi
Splendid Star Boutique Hotel
Splendid Star Boutique Hotel Hanoi
Splendid Star Hotel
Star Boutique Hotel
Hanoi Inner Hotel Hotel
Hanoi Inner Hotel Hanoi
Splendid Star Boutique Hotel
Hanoi Inner Hotel Hotel Hanoi
7S Hotel Splendid Star Boutique

Hanoi Inner Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 990 reviews" "
Rating 8 - Good. 160 out of 990 reviews" "
Rating 6 - Okay. 69 out of 990 reviews" "
Rating 4 - Poor. 22 out of 990 reviews" "
Rating 2 - Terrible. 21 out of 990 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aimee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and genuinely cared for our expierence.
Stayed 4 nights in Jul 2024

6/10 Okay

Josephine

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Walkable and convenient. Room was not clean especially the bathroom. There were stains all over the bathroom. The shower had a tape over it to keep the wiring intact. Upon our second day we were asked where we were going and we were asked to change room as to give allowance to a new customer who had just booked the room although we had also paid for a triple room! Absolutely rediculous!
Stayed 2 nights in Jul 2024

10/10 Excellent

Hai, philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and welcoming receptionist who helped us to reserve an early taxis to the airport @ 4am. The room is clean, spacious and functioning. Double Queen beds fits our family of 4 comfortably. Thank you and highly recommended.
Stayed 1 night in Jul 2024

8/10 Good

Bladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is advantageous.
Stayed 2 nights in May 2024

8/10 Good

Loi

Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in May 2024

8/10 Good

Huong

Liked: Cleanliness, amenities, property conditions & facilities
It is clean but old such as old towels, toilet. The staff is friendly, service is ok. Close to the lake and good restaurant.
Stayed 3 nights in May 2024

6/10 Okay

Agnes Lamoka Mario

I didn’t like that they provided drinks in the fridge but you had to pay for it
Stayed 7 nights in May 2024

2/10 Terrible

Irwin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
property was not what was listed on the ad. when i arrived they told me that i will be staying at their 'second' hotel and had to get a ride there. upon arrival, the room had a faulty ac and mold on the bottom of the beds.
Stayed 1 night in Apr 2024

10/10 Excellent

Johnny

Stayed 1 night in Apr 2024

6/10 Okay

Richard, Lakewood

Not very clean. Older hotel with old fashion key locks. Good location.
Stayed 6 nights in Mar 2024

2/10 Terrible

Mario

Travelled with partner
Disliked: Amenities, property conditions & facilities
This has been the worst stay ever. First, we I didn’t get what we booked for. There were no room left in the hotel when we checked in. Had to go to a different one which was really bad. Small, dirty and no amenities. We stayed one night and had to change back to the original hotel which was not great at all. We didn’t get the room we were supposed to. No view and poor conditions of the room and building. This made the stay really unenjoyable. The staff manager the next day couldn’t understand why this happened. She was sorry and ended up paying for our taxi ride to the airport. Good gesture, but doesn’t change the fact that we were really uncomfortable and very much inconvenienced by the experience. I would definitely not recommend this place.
Stayed 2 nights in Apr 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with very helpful staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Maurice, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually stayed at the Capital Hotel, a sister property across the street. The room was a spacious, modern, nice shower and had a balcony which was great to spend time on to relax. Staff were amazing, friendly, sincere and gracious. The breakfast included was very good. I would come back for sure.
Stayed 1 night in Feb 2024

6/10 Okay

phorn

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The picture on the website doesn’t even look the same, hot water wasn’t working, tv wasn’t working, very noisy hotel, also we have to ask for bath towels for the room, I would not book here again,
Stayed 4 nights in Jan 2024

10/10 Excellent

Mimi Pham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely happy with the room and service
Very comfortable room, friendly and convenient, centralised of everything with a walking distance in the old quarter and the city. I will come back and stay here again in the near future
Stayed 2 nights in Dec 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Deepak

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room interior looks dated and need upgrade.

8/10 Good

Sang

Travelled with partner
Liked: Amenities
People are just friendly, easy to talk and very safe
Stayed 2 nights in Nov 2023

6/10 Okay

Emiliano

Liked: Staff & service
Fair
Stayed 3 nights in Nov 2023

8/10 Good

Vi

Stayed 1 night in Nov 2023

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the first night of our stay they didn’t have a room in their hotel so they took us across the street to stay and then we returned to the Inner Hotel for the remainder of our stay. but both hotels were nice. the inner hotels staff was super friendly and very helpful with recommendations of where to go and eat. the room was comfortable with AC and free wifi. the beds were soft but they only provide a top sheet to cover with. but the hot water and water pressure in the shower was good. the hotel was in a very central location and easy to walk to many places. you must try MAMA bahn mi right around the corner for the best bahn mi!!

4/10 Poor

Van Anh

Travelled with family
Disliked: Cleanliness
A big disappointment-it’s only an acceptable one
The place is surely not the worst we have been through in Vietnam but an over all of 9.2/10 from the reviews makes my stay here a disappointment. The room is okay-ly in order but the bathroom was a horror: the shower’s wall was full of mold - black mold. I felt disgusted in it. I asked the front desk to have it cleaned up asap but they couldn’t because the cleaning person is only in during the day and I was out the whole day while they had only 1 key to the room which was on me. I decided to clean the shower myself at my return given that I could not ask for the refund and I could not change hotel or clean myself in such filth. Apart from the fact that their soap and shampoo didn’t clean, the front desk failed to provide me with a functioning shampoo dispenser even if I told them first thing when we received the room.
Stayed 2 nights in Oct 2023

8/10 Good

eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Was close to everything
Stayed 3 nights in Sep 2023

4/10 Poor

Chieu, Tucson

Business traveller
Service is poor. The room is not being serviced 
Stayed 3 nights in Aug 2023

6/10 Okay

Linh

Liked: Staff & service
Stayed 3 nights in Aug 2023