Tru By Hilton Hershey Chocolate Avenue

2.5 star property

Photo gallery for Tru By Hilton Hershey Chocolate Avenue

Reception
Indoor pool, pool loungers
Lobby
Exterior
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping

Explore the area

Map
204 Hillcrest Road, Hershey, PA, 17033
  • Hershey's Chocolate World
    ‪5 min drive‬
  • Hersheypark Stadium
    ‪7 min drive‬
  • Hersheypark
    ‪9 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 33.1 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Hershey

With a stay at Tru By Hilton Hershey Chocolate Avenue in Hershey, you'll be within a 5-minute drive of The Hershey Story Museum and Hershey Theatre. .This hotel is 3.3 mi (5.3 km) from Hersheypark and 2.4 mi (3.8 km) from Hersheypark Stadium.

What's nearby

  • The Hershey Story Museum - 17 min walk - 1.5 km
  • Hershey's Chocolate World - 5 min drive - 2.9 km
  • Hersheypark Stadium - 7 min drive - 3.9 km
  • Giant Center - 7 min drive - 3.6 km
  • Hersheypark - 9 min drive - 5.3 km

Getting around

  • Middletown Station - 17 min drive
  • Harrisburg Intl. Airport (MDT) - 16 min drive

Restaurants

  • ‪Hersheypark - ‬7 min drive
  • ‪Founder's Way Funnel Cake - ‬10 min drive
  • ‪Oola Bowls At Kissing Tower Hill - ‬10 min drive
  • ‪Skyrush - ‬2 min drive
  • ‪The Coaster Café - ‬6 min drive

About this property

Tru By Hilton Hershey Chocolate Avenue

Hotel with free breakfast, near The Hershey Story Museum
Tru By Hilton Hershey Chocolate Avenue offers 112 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

This Hershey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 112 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and concierge services.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Hershey Chocolate Avenue. A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Hershey Hotel
TRU Hilton Hershey
Hotel TRU BY Hilton Hershey Hershey
Hershey TRU BY Hilton Hershey Hotel
Hotel TRU BY Hilton Hershey
TRU BY Hilton Hershey Hershey
TRU Hilton Hotel
Tru By Hilton Hershey Chocolate Avenue Hotel Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel
Tru By Hilton Hershey Chocolate Avenue Hershey
TRU BY Hilton Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel
Tru By Hilton Hershey Chocolate Avenue Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel Hershey

Tru By Hilton Hershey Chocolate Avenue Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1000 reviews
Rating 8 - Good. 172 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service

Okay, but better options at similar price point

All the staff we encountered were helpful and pleasant. Other than that, we weren’t really impressed by the facilities. The heater in our room was very noisy and our room was stuffy. The walls seem very thin as we heard every footfall and door close outside our room. The bed was not comfortable either.
Stayed 2 nights in Jan 2025

8/10 Good

Phetlada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but needs better security

Very busy with kids sports teams. Hotel only has two elevators, and one was not working - very inconvenient. Hotel should not pit kids under 12 on top floor, leave that to adults. Kids were out of control late at night, running the halls. Have hotel security when booking very large groups.
Stayed 1 night in Jan 2025

10/10 Excellent

Maksudur

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Lori

Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, amenities
Fair price for the area but I was there during “off season “
Stayed 1 night in Jan 2025

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in a long time.

The front desk staff was consistently helpful, patient, and friendly. The store items were offensively overpriced. A miniature frozen pizza was $12. Everything else about our stay was amazing and the best stay we have had anywhere in a long time.
Stayed 1 night in Jan 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and quiet, and the hotel staff were very friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Arianis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 1 night in Dec 2024

10/10 Excellent

Jude

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for families
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth G.

Travelled with family
Liked: Amenities
We loved the location with what we were doing like the spa at Hershey and Chocolate World. Great birthday trip for my sister.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was great!
Stayed 1 night in Jan 2025

10/10 Excellent

Geremias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Denise, Arlington

Liked: Cleanliness, staff & service
Needs a hit tub and EV charger
Stayed 2 nights in Dec 2024

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service, room comfort
Way to many barking dogs in the hotel and left in rooms. Didn’t clean room for 2 days.
Stayed 5 nights in Dec 2024

8/10 Good

Rita T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family enjoyed

Great one-night stay after a day visiting Hershey park. Friendly staff. Nice pool. great breakfast. We enjoyed the assortment of games in the lobby/lounge area and the foosball table.
Stayed 1 night in Dec 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay in Hershey

Overnight trip to Hershey with spouse. Heck in was easy, front desk staff was friendly. Nicely configured lobby with plenty of seating, snacks and drinks to purchase, tv and games. Didn’t get to use pool and exercise room but looked clean and well kept. King bed room was on the smaller size but big enough for 2 people. Most importantly room was clean and well stocked with bath towels. Our only issue was we could hear a noise all day and through the night which sounded like people dragging furniture across the floor. We finally realized it was the lobby door opening and closing. Wasn’t a deal breaker but slightly bothersome especially at bedtime. I would definitely stay again but would make sure the room wasn’t one of the ones directly above the lobby doors.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen, Mechanicsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and the hotel was clean and safe.
Stayed 1 night in Dec 2024

10/10 Excellent

Sameer

Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

8/10 Good

Harish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall but they improve on breakfast menu and a spa or sauna will be a great additìon.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Stayed 2 nights in Nov 2024