The hotel staff were incredible, and honestly we don't have much bad to say other than we weren't fans of the layout in the lobby. The front desk had food/drinks you could buy on shelves right next to it, which was right next to the breakfast area and games/fun area. These were all in the main entry area. With kids, having those items for purchase right next to the complimentary breakfast was confusing. It was also hard to get my son to focus on breakfast when he was staring at foosball and other games that he could just walk over and play. There were only a few dedicated breakfast tables to eat at, so many people used the nearby sofas/chairs and tables and you can bet with kids they were getting food bits all over the fabric of the sofas. This just didn't make sense to us. And to top it off, the automatic pancake makers seemed to always need fixing. The staff were incredible, trying to keep things clean all the time and fix the pancake makers, but it was a lot for them to stay on top of. Really our complaint is the layout/design which is hard to overcome at this point. The room was fine, nothing over the top but nothing bad either.