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Empress Hotel HoChiMinh City

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Empress Hotel HoChiMinh City

Lobby
Lobby
Breakfast served
Studio Suite
Breakfast served

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
136 Bui Thi Xuan Street, District 1, Ho Chi Minh City
  • Pham Ngu Lao Street
    5 min walk
  • Bui Vien Walking Street
    6 min walk
  • Ben Thanh Market
    14 min walk
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    22 min drive

Room options

View all photos for Premier Room

Premier Room

Premier Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Bar (on property)

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite

Studio Suite | Bathroom

Studio Suite

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Large Twin Bed

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Ho Chi Minh City

With a stay at Empress Hotel HoChiMinh City, you'll be centrally located in Ho Chi Minh City, just a 5-minute walk from Pham Ngu Lao Street and 14 minutes by foot from Ben Thanh Market. .This hotel is 0.3 mi (0.5 km) from Bui Vien Walking Street and 0.9 mi (1.5 km) from Saigon Square.

What's nearby

  • Pham Ngu Lao Street - 5 min walk - 0.5 km
  • Bui Vien Walking Street - 6 min walk - 0.6 km
  • Ben Thanh Market - 14 min walk - 1.2 km
  • Saigon Square - 16 min walk - 1.4 km
  • War Remnants Museum - 18 min walk - 1.5 km

Getting around

  • Saigon Railway Station - 7 min drive
  • Ga Binh Trieu Station - 23 min drive
  • Tan Son Nhat Intl. Airport (SGN) - 22 min drive

Restaurants

  • ‪맛찬들 - Matchandeul Bbq Premium, 6-8 Đường Tôn Thất Tùng, Phường Phạm Ngũ Lão, Quận 1, Hồ Chí Minh - ‬1 min walk
  • ‪Nuoc Ep Bui Thi Xuan - ‬1 min walk
  • ‪Mr Bean - ‬1 min walk
  • ‪Hủ tiếu cá Tôn Thất Tùng - ‬2 min walk
  • ‪Katinat Saigon Kafe - ‬1 min walk

About this property

Empress Hotel HoChiMinh City

Hotel with a 24-hour front desk, a short walk to Pham Ngu Lao Street
Empress Hotel HoChiMinh City offers 60 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Empress Hotel HoChiMinh City has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Empress Cafe

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Empress HoChiMinh City
Empress Hotel HoChiMinh City
Empress Hotel Ho Chi Minh City
Empress Hotel HoChiMinh City Ho Chi Minh City
Empress HoChiMinh City Ho Chi Minh City
Empress Hochiminh City
Empress Hotel HoChiMinh City Hotel
Empress Hotel HoChiMinh City Ho Chi Minh City
Empress Hotel HoChiMinh City Hotel Ho Chi Minh City

Empress Hotel HoChiMinh City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 32 out of 138 reviews" "
Rating 8 - Good. 56 out of 138 reviews" "
Rating 6 - Okay. 27 out of 138 reviews" "
Rating 4 - Poor. 11 out of 138 reviews" "
Rating 2 - Terrible. 12 out of 138 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

Sri

Stayed 3 nights in Jan 2023

10/10 Excellent

Khanh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

2/10 Terrible

MINH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Khanh

10/10 Excellent

Dorothy, UK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
From Daisy the receptionist 2 the hotel manager and all staff at the Empress were kind. helpful and very accommodating. We will go back again
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for buissness and vacation alike.
room is a bit small as mentioned but well arranged. Shower is great. Good service from the desk staff with helping to reccomand places, providing a city map helping book a taxi and etc...
Stayed 1 night in Mar 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, good location
Nice and quiet but still within walking distance to all the night life. Staff are all lovely - we liked the hotel so much we extended our stay twice. Only one complaint - the WiFi is slow and unreliable.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2018

2/10 Terrible

bruce, Sigon Viet Nam

Liked: Cleanliness
Disliked: Property conditions & facilities
got lied to about changing dates and was forced to pay after I paid Expedia. Expedia told me every thing was taken care of and after I arrived I found I was lied to by Expedia..
Stayed 3 nights in Nov 2018

10/10 Excellent

Sue, Christchurch, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Hotel
My stay at the Empress Hotel was really good. The staff were so kind, friendly and helpful. They were informative of where to find places and made my stay very relaxing. My bedroom and ensuite were lovely and had everything I could possibly need. The breakfast room was bright and welcoming and the meal was perfect. On my last day there was a huge downpour and I got extremely wet on my way back for my luggage, Although I had checked out at noon, the staff let me use a small cloakroom to change out of my very wet clothes before leaving for the airport and my flight home to New Zealand. I can thoroughly recommend the Empress Hotel and will certainly be staying there again when I return to Vietnam in the New Year.
Stayed 5 nights in Sep 2017

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2017

2/10 Terrible

Kim

Disliked: Staff & service, property conditions & facilities, room comfort
Never stay at this hotel again
This place is way overpriced for their services and room type. U can get much better place for your money. The staff seems never happy. Why would u be this industry when u can never smile in front of your guest. We r paying them money not like asking for a free stay. And they absolutely not helpful. The breakfast choices are limited. And if u ever give them any negatives comments, they will not happy. I was giving my honest opinion about my check in experience and I got questions by the front desk the next morning as I was walking out. Not with the possitive attitude, more like questioning why I gave them a bad review. Absolute horrible. I will not recommend this place for my family and friends . I should of read other ppl reviews before I booked, no wonder this place looks dead all the time.
Stayed 4 nights in Jun 2017

8/10 Good

ash, tse

Liked: Staff & service
Disliked: Cleanliness, room comfort
Staffs are all very friendly , try to help in any means to provide comfort stay .

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old bad hotel
Poor customer services, poor room services, lift not functioning properly. Got to pay 1 million vnd as deposit. I book a room for 2 persons but was told it was meant for 1 person; thus I had to pay extra 150,000 vnd for 2nd person per day; 3 days stay cost me extra 450,000 vnd....absurd ! Will not book this hotel again.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

ONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The condition of the hotel room was good.

4/10 Poor

Hai Sing

Disliked: Property conditions & facilities, room comfort

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay at this hotel.
The hotel rips people off. When you bring a guest to stay with you, they insist on charging more money.

4/10 Poor

WAL, Sydney

Disliked: Staff & service, property conditions & facilities
Gone down hill
Used to be a cheap and cheerful place close to town in District 1. Now it is neither. Dining is pitiful. Room comfortable. Always used to provide free breakfast, but not any more.

6/10 Okay

khanh n.

Liked: Cleanliness, staff & service, room comfort
Visite my family
Good location, every year when i go to vietnam i always book this hotel, good services and nice

10/10 Excellent

tonyasiann

Liked: Cleanliness, staff & service, room comfort
good quality with the best discount price
verygood service , easy booking from orbizt website , safe hotel , clean room , location comtable but the price is the best discount i will comeback

2/10 Terrible

Steve, Seoul, South Korea

Disliked: Staff & service, property conditions & facilities
Don't stat here. Not friendly, rude.
Check in was horrible. They couldn't "find" my expedia reservation. They asked for $300 USD per night as "deposit"! Staff was rude, breakfast is a joke... the hotel's elevator didn't work half the time... there were 3 people at this hotel as guests, i see why. I heard hotel is closing down. they don't use their own check in counter, but a small desk as counter and turns the lights off in hotel. kinda scary.

6/10 Okay

Cindy, US

Just Ok!
Did not feel good/happy since they tried to ripped off my credit card by charging/putting 2 pending transactions with the amounts of $98 & $94 something for my 5 nights (actually I missed my first flight, and I got delayed/came late, so I lost 1 night. Just stayed there for 4 nights but paid for 5 nights) while I did pay everything up front with hotels.com, so I said that they don't have the right to charge that to my credit card account, and at first they denied saying that they just verified card, but then I showed them the proof/messages from my credit card company to show that they have been charged to my credit card account, and they were like they just wanted to make sure their bill is paid when I checked out. So I showed them the proof that I did pay everything with hotels.com, and they need to get that from hotels.com NOT from my credit card again or else I will make a big deal with them since they have no policy/rule to back up their ridiculous/unreasonable argument/nonsense while I have all the valid info. to show them as the evidence. So they did void these two invalid/so called verifications/transactions then.....LOL

2/10 Terrible

frequent traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recomended
we came mid of d nite rceptionist inconsiderate.suite room hot.a/c did not work.i complained they changed the room same suite same ac didnt work well.food(breakfast) was ordinary. lots of hotel in hcmc district 1 which are much better when it comes to service , room n staff -friendly definitely we won't use this hotel agen.

8/10 Good

Mathilde, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We spent a very good time in this hotel. People very nice, room comfortable and clean. Perfect.