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I was really impressed with the Royal. Every member of staff was cheerful friendly and helpful. The food in the restaurant exceeded my expectations and the whole atmosphere of the place was calm and well managed.. Would definitely recommend!

I added a note to my booking to ask info and to ask for extra duvet. Got swift answer and spare duvet ready when we checked in. Staff friendly, sofa bed good size, room clean and included bedroom was very lovely. Also great location with good food in pub just across the car park

Welcoming & charming hotel right in the centre of Ross. Clean room with lovely crisp bed linen and fresh fluffy towels. Our room was quiet & cozy. Food was excellent and service friendly & efficient. Would definitely recommend

Would use again

Staff are super friendly and professional. They always go out of their way to satisfy their customers. I would definitely recommend this hotel to my friends and family.

This was a weekend away with my wife, the hotel is located in the centre of Great Malvern. The hotel is located on a quite road next to the Abbey, when we arrived Just before 1 pm, we were able to book in early as our room was ready, which was a bonus. I had completed the online booking in form prior to travel the day before, so when we arrived I only had to register the car, signed the registration document and give my credit card for pre-authorisation, so from arrival to being booked in was completed in a couple of minutes. I had booked afternoon tea for 1pm on the day of arrival, this was very good and the sandwiches were fresh and the small cakes were excellent, my only criticism would be there was no table cloth on the table, which took away from the overall look of the presentation. We were give a table with a window view of the valley and plain below the town. The food quality in the hotel was very good and staff service is excellent A visit to the Abbey is well worth a visit and also the Abbey gardens (located just behind the theatre) are very nice to walk a round on a pleasant which we had had on the Sunday. I was lucky to be able to book for a show in the forum theatre on the Sunday afternoon. The Town of Great Malvern is a lovely little town with a good selection of Restaurants and cafes and also boutique shops, I can recommend Peppe’s Italian Restaurant, we had an excellent meal here on Saturday night. This is just a five minute walk from the hotel.