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Sheraton Richmond Airport Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Richmond Airport Hotel

Exterior
Terrace/patio
Lobby sitting area
Lobby
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Breakfast available
  • Free airport shuttle
  • Air conditioning

Explore the area

Map
5501 Eubank Rd, Sandston, VA, 23150
  • White Oak Village
    3 min drive
  • Dorey Park
    5 min drive
  • Broad Street
    9 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    16 min walk

Room options

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Combined shower/bathtub, free toiletries, hair dryer, towels

Traditional Room, 2 Queen Beds (Hearing Accessible)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Combined shower/bathtub, free toiletries, hair dryer, towels

Deluxe Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

Deluxe Studio, 1 King Bed with Sofa bed | Living area

Deluxe Studio, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Courtyard by Marriott Richmond Airport

Pool
Free airport shuttle
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1051)
The price is NZ$244
for 1 night
includes taxes & fees
11 Dec - 12 Dec
Courtyard by Marriott Richmond Airport

About the area

Sandston

Located in Sandston, Sheraton Richmond Airport Hotel is within a 15-minute drive of Broad Street and The National. .This hotel is 7.9 mi (12.7 km) from Greater Richmond Convention Center and 8.3 mi (13.3 km) from Richmond Raceway.

What's nearby

  • White Oak Village - 3 min drive - 2.9 km
  • Broad Street - 9 min drive - 7.5 km
  • The National - 11 min drive - 12.8 km
  • Greater Richmond Convention Center - 11 min drive - 12.7 km
  • Virginia Commonwealth University - 12 min drive - 13.7 km

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 3 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Tropical Smoothie Cafe - ‬3 min drive

About this property

Sheraton Richmond Airport Hotel

Hotel with free airport shuttle, in the vicinity of Broad Street
Sheraton Richmond Airport Hotel offers 160 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sandston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 160 guestrooms featuring refrigerators and Smart televisions. Your bed comes with down comforters and premium bedding. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 3 mi.
Satisfy your appetite with American cuisine at Gate 55, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Sandston? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Gate 55 - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks Market Place - Onsite coffee shop. Open daily.

Languages

Arabic, English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free local area shuttle up to 3 mi

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 20 for adults and USD 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Gate 55
  • Starbucks Market Place

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (10000 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Shared microwave
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the summer:
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 12 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Richmond Airport
DoubleTree Hilton Richmond Airport
DoubleTree Hotel Richmond Airport
DoubleTree Richmond Airport
Richmond Airport DoubleTree
Doubletree Hotel Sandston
Sandston Doubletree
Richmond Airport Hotel
Best Western Sandston
Richmond Airport Hotel
Sheraton Richmond Airport
Sheraton Richmond Airport Hotel Hotel
Sheraton Richmond Airport Hotel Sandston
Sheraton Richmond Airport Hotel Hotel Sandston

Sheraton Richmond Airport Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 391 out of 592 reviews" "
Rating 8 - Good. 92 out of 592 reviews" "
Rating 6 - Okay. 36 out of 592 reviews" "
Rating 4 - Poor. 30 out of 592 reviews" "
Rating 2 - Terrible. 43 out of 592 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

It was good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amber

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect! The staff were kind and personable. We were very well taken care of. Grateful for the very late night shuttle.
Stayed 1 night in Aug 2024

8/10 Good

Erika Garcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Aug 2024

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Thurman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel that is super convenient to the airport. I didn’t get to enjoy many of amenities as it was a quick trip. The people were friendly. And only suggestion I would make would be too have actual pool towels and upgrade the furniture. I do agree with some people that the snacks were way overpriced. Three dollars for a bottle of water is pretty excessive for anywhere.
Stayed 1 night in Aug 2024

10/10 Excellent

Natasha

Liked: Staff & service, amenities, property conditions & facilities
Always a pleasure
Stayed 1 night in Aug 2024

8/10 Good

Carl

Stayed 7 nights in Aug 2024

10/10 Excellent

Robert, Staunton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our expectations
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure if you are needing an early morning shuttle they put your name on their list. I told registration specifically at check in that we would be leaving at 3 am for a 5 am flight the next morning and would need the shuttle service. Then when we were ready to leave, we weren’t on their list on a clipboard they have behind the counter, which we didn’t even know about. So I caught some attitude at the front desk like it was my fault. But they sent one over straight away. So it wasn’t a big disruption to our stay and our driver was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is 3 minutes from the rental car return, the restaurant has excellent food, there was plenty of available parking and the rooms are large, comfortable, and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View with a view
The stay was nice and service was great, View of the airport was good.
Stayed 2 nights in Aug 2024

2/10 Terrible

Norma

Stayed 1 night in Aug 2024

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was safe, quiet, convenient! Prices for some snacks were extremely expensive. Overall excellent service!
Stayed 1 night in Aug 2024

10/10 Excellent

Carol, lakeland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight had been canceled and when I your hotel the young man was so nice and helpful. Shuttle was fast. Room was great.
Stayed 1 night in Aug 2024

2/10 Terrible

LISA MARIE, FPO

Disliked: Cleanliness, staff & service, amenities
I was erroneously charged a second time for the room then charged an additional $800 for no reason plus an additional $50 in the middle of the night. I had to make time in my morning after a terrible night’s sleep with a horribly loud room due to the AC and fridge to speak to the management to fix the billing charges. This place is convenient to the airport but not worth it for the lack of sleep or peace of mind.
Stayed 1 night in Jul 2024

10/10 Excellent

Kurshanna

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

James, Maplewood

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give 5 stars but the airport shuttle was late (reserve early because it goes to several hotels in the area which can alter the schedule) and the water in the sink was lukewarm at best. Otherwise, this is a great, but high priced, hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Robyn, DPO

Stayed 1 night in Aug 2024

8/10 Good

Rafael A

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Stephani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service
Clean facility, food, bar and professional staff
Stayed 1 night in Jul 2024

10/10 Excellent

Derrick

Stayed 1 night in Jul 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024