2/10 Terrible
Nicole H.
5 Aug 2021
Disliked: Cleanliness
Please do not book.
I never write reviews. However, the host is absolutely irresponsible and this is the worst experience I have ever had. I saw one of the bad reviews and assumed "oh well that really wouldn't happen to me" but this host is unprofessional and uncaring. I had booked this apartment 10 DAYS IN ADVANCE because I was visiting Houston from OUT OF TOWN. On the same day in the morning, I asked him how the check in would work since he didn't send me ANY information about this in the days leading up to the reservation (in fact, he did not communicate with me at all). He did not answer until literally 3 hours before my checkin - I was driving to Houston at the time with the other guests- and simply sent "Cleaning staff and backup cancelled. We do not have anyone to clean." and cancelled my reservation. Just like that. He refunded me but never even had the decency to apologize. My trip was ruined because of his irresponsibility. PLEASE do not book here. He WILL leave you hanging. look at other options with nice, helpful hosts and save yourself the stress and headache!
Nicole H.
Stayed 1 night in Jul 2021