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HYATT house Houston/Galleria

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for HYATT house Houston/Galleria

Outdoor pool
Suite, 1 Bedroom
Exterior
Bar (on property)
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3440 Sage Rd, Houston, TX, 77056
  • Richmond Avenue
    ‪2 min walk‬
  • The Galleria
    ‪17 min walk‬
  • Williams Tower
    ‪17 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, Select Comfort beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Accessible, Bathtub

Premium bedding, down duvets, Select Comfort beds, in-room safe

Studio Suite, 2 Double Beds, Accessible, Bathtub

  • 67 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds

Premium bedding, down duvets, Select Comfort beds, in-room safe

Studio Suite, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Pool
Pet-friendly
Free WiFi
Restaurant
4.0 out of 5, Very good, (1705)
The price is NZ$463
for 1 room
includes taxes & fees
5 Feb - 6 Feb
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About the area

Houston

With a stay at HYATT house Houston/Galleria in Houston (Greater Uptown), you'll be within a 5-minute drive of Memorial Park and Houston Arboretum and Nature Center. .This hotel is 6.4 mi (10.3 km) from Children's Museum of Houston and 6.5 mi (10.5 km) from Karbach Brewing.

What's nearby

  • The Galleria - 17 min walk
  • Memorial Park - 4 min drive
  • Houston Zoo - 9 min drive
  • NRG Stadium - 11 min drive
  • George R. Brown Convention Center - 11 min drive

Getting around

  • Wheeler Station - 7 min drive
  • Houston Station - 19 min drive
  • Houston William Hobby Airport (HOU) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪Box Lunch - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪Starbucks - ‬10 min walk

About this property

HYATT house Houston/Galleria

Hotel with free breakfast, in the vicinity of Memorial Park
HYATT house Houston/Galleria offers 147 accommodations with DVD players and laptop-compatible safes. Accommodations offer separate sitting areas. Select Comfort beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 147 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your Select Comfort bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a communal living room.
You can enjoy a meal at the restaurant serving the guests of HYATT house Houston/Galleria, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a computer station, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
HYATT house Houston/Galleria has a restaurant on site.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a garage

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • DVD player
  • Corner/local shop
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate living room
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Premium bedding
  • Select comfort bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 250 per stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 25 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75 per accommodation, per week (maximum USD 250 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HYATT house Houston/Galleria
HYATT house Houston/Galleria Aparthotel
HYATT house Houston/Galleria Aparthotel Houston
HYATT house Houston/Galleria Houston
Houston Summerfield Suites
Hyatt Summerfield Suites Houston / Galleria Hotel Houston
Hyatt Houston Galleria
HYATT house HoustonGalleria H
Hyatt House Houston Galleria
HYATT house Houston/Galleria Hotel
HYATT house Houston/Galleria Houston
HYATT house Houston/Galleria Hotel Houston

HYATT house Houston/Galleria Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 430 out of 1000 reviews" "
Rating 8 - Good. 243 out of 1000 reviews" "
Rating 6 - Okay. 131 out of 1000 reviews" "
Rating 4 - Poor. 88 out of 1000 reviews" "
Rating 2 - Terrible. 108 out of 1000 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jesus

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is poorly maintained, it’s time to use all the money the Hyatt has to upgrade some things on this property, starting with the disgusting moldy carpets. I saw a cockroach in our room and we had to purchase air fresheners to make our room smell better. The couches in our room were full of stains. I understand you get what you pay for but this was overboard. Nonetheless, the staff were great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

OLGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice but I didn’t know you have to pay $21 daily for parking. Minor issue on the bathtub the water drainage wasn’t working properly but we managed
Stayed 1 night in Oct 2024

8/10 Good

Tomas

Liked: Cleanliness, staff & service
Property is Ok but there are minor details that could be improved like the quality of breakfast and the elevator not working
Stayed 4 nights in Oct 2024

6/10 Okay

Mia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Odie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and easy check in.
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Bueno
Stayed 3 nights in Oct 2024

2/10 Terrible

Velvet

Stayed 3 nights in Oct 2024

6/10 Okay

Austin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Just okay, self on-site parking.
It’s just right for what they charge per night. Nothing fancy or terrible. I was expecting to pay for parking as others mentioned, but she said it was complimentary. Hence, I’m not certain if I can say free parking on the regular basis.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joel Alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service, room comfort
Washers and dryers need updating, washer flooded the room. Gates for secure parking very difficult to enter
Stayed 4 nights in Oct 2024

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Mike

Travelled with partner
Disliked: Property conditions & facilities
Our experience was disappointing. There were two large dumpsters outside, and one of the two elevators was out of order. To make matters worse, the functioning elevator was quite far from the front desk, adding to the inconvenience. The parking garage also felt unsafe; the gates opened so quickly that it appeared a car had already damaged the entrance, likely due to the speed of the gate. We had to park on the second level of the garage, then walk inside to the elevator, which took us up to the third floor. In the morning, we had to use the same working elevator just to get coffee downstairs because the in-room coffee maker appeared dirty and lacked supplies. Although the staff were friendly, they seemed unfamiliar with the area and couldn’t offer suggestions on where to eat or how to get around. The room itself had torn and visibly dirty carpet, which was off-putting, though the bed was comfortable, and the room was otherwise decent. However, I feel that guests should be informed ahead of time if there's ongoing construction, remodeling, or if one of the elevators is out of service. It felt misleading, and had I known, I would have booked at the Hyatt Place, which I mistakenly thought I had chosen. Overall, I’m quite dissatisfied with my stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Lena

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

CARLOS

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Nice location and in general it was a good experience. The only thing I dislike was that the carpet in the room was very dirty.
Stayed 3 nights in Sep 2024

8/10 Good

IRIS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Jillian

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Amenities
We enjoyed our stay here, although there were a few hiccups. We had booked this hotel specifically for their pool. When we arrived, we were told the pool would be closed for the entirety of our stay due to roof repairs (hurricane damage). There were shingles in & around the pool area, as well as the perimeter of the property, as the workers were just tossing their construction garbage 4 floors down. There were a few dumpsters present, but I was still worried we would drive over whatever was being tossed off the roof. The hotel offered a shuttle service to and from a sister hotel location for pool access but booking this was a bit of nightmare. We had called the hotel numerous times with no answer, so we had to pay for a Lyft to bring us back to our hotel. The bathroom fan was broken with a painful squeak. The staff, Blake specifically, were all very kind & beyond helpful - but it was a bit of a disappointment. Beds were comfortable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, room comfort
Front desk check in was awesome. Personnel was very pleasant, upbeat & informative. I have enjoyed my stay
Stayed 1 night in Sep 2024

6/10 Okay

Fazlullah

Disliked: Property conditions & facilities
Poor management
Stayed 1 night in Sep 2024

10/10 Excellent

Ali

Liked: Cleanliness, amenities
Nice
Stayed 2 nights in Sep 2024

2/10 Terrible

Eulora

Travelled with group
Disliked: Cleanliness, amenities, room comfort
I would never stay here again, the hotel clearly had a smell, bad water damage and mold. Had a reservation for three nights and checked out after one.
Stayed 3 nights in Sep 2024

2/10 Terrible

Earl

Disliked: Cleanliness, property conditions & facilities
This by far has to be the worst stay at a hotel I have ever had. The staff was very rude and unprofessional, none of the amenities advertised for the property didn’t work. When requested to speak with a manager they try to deny you speaking to them and claims they are texting and emailing the owner. Money was wasted on food. The rooms are infested with roaches, even in the stairwells there are roaches!! I would highly recommend Expedia lose this hotel as a business partner!!! There is nothing good about this establishment!!!!! Highly pissed off customer!!!!!
Stayed 4 nights in Sep 2024