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The Chifley Houston, Tapestry Collection by Hilton

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Chifley Houston, Tapestry Collection by Hilton

Lobby
Serves dinner and happy hour
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Pool
  • Laundry

Explore the area

Map
2400 West Loop S, Houston, TX, 77027
  • The Galleria
    7 min walk
  • Stetsons
    1 min walk
  • Wheeler Station
    7 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    35 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Queen Beds, City View

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

48-inch LED TV with satellite channels, TV, pay films

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

48-inch LED TV with satellite channels, TV, pay films

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

48-inch LED TV with satellite channels, TV, pay films

Suite, 1 King Bed, Accessible (Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Non Smoking

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible (Hearing)

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (3x3 Shower)

48-inch LED TV with satellite channels, TV, pay films

Suite, 1 Bedroom, Accessible (3x3 Shower)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll In Shower)

48-inch LED TV with satellite channels, TV, pay films

Suite, 1 Bedroom, Accessible (Roll In Shower)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

48-inch LED TV with satellite channels, TV, pay films

Suite, 1 King Bed, City View

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Hearing)

48-inch LED TV with satellite channels, TV, pay films

Suite, 1 Bedroom, Accessible, Bathtub (Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Pool
Pet-friendly
Free WiFi
Restaurant
4.0 out of 5, Very good, (1635)
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About the area

Houston

With a stay at The Chifley Houston, Tapestry Collection by Hilton in Houston (The Galleria), you'll be steps from Westheimer Rd and a 3-minute drive from Memorial Park. .This hotel is 6.1 mi (9.9 km) from Houston Zoo and 6.4 mi (10.3 km) from MD Anderson Cancer Center.

What's nearby

  • The Galleria - 7 min walk
  • Memorial Park - 3 min drive
  • Houston Zoo - 9 min drive
  • MD Anderson Cancer Center - 9 min drive
  • NRG Stadium - 11 min drive

Getting around

  • Wheeler Station - 7 min drive
  • Houston Station - 17 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Grand Lux Cafe - ‬8 min walk
  • ‪Joey Uptown - ‬9 min walk
  • ‪Velvet Taco - ‬4 min walk

About this property

The Chifley Houston, Tapestry Collection by Hilton

Suburban Houston hotel in The Galleria with a 24-hour fitness center
The Chifley Houston, Tapestry Collection by Hilton offers 284 accommodations with safes and complimentary bottled water. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 48-inch LED televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 284 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with queen sofa beds. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
You can enjoy a meal at the restaurant serving the guests of The Chifley Houston, Tapestry Collection by Hilton, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Rouse Bar and Lounge - This bar specializes in Fusion cuisine and serves dinner only. Happy hour is offered.
Rouse Craft Cooking - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 34.64 per day; includes in/out privileges)
  • Covered valet parking on site (USD 47.63 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking (max. 2 spaces per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 25 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Rouse Bar and Lounge
  • Rouse Craft Cooking

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Corner/local shop
  • Outdoor pool
  • Pool gate
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (8000 square feet)
  • Coworking spaces
  • Meeting rooms - 9

Outdoors

  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 104
  • Grab bar in shower
  • Shower grab bar height (centimetres): 86
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Magnifying mirror
  • Pool hoist on site
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 48
  • Step-free path to entrance
  • Transfer shower
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 9 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property – December 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 48-inch LED TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Fee for in-room wireless internet: USD 4.95 per night (3-device limit, rates may vary)
  • Covered self parking fee: USD 34.64 per day (in/out privileges)
  • Covered valet parking fee: USD 47.63 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Houston Galleria Sheraton
Sheraton Houston Galleria
Sheraton Suites Hotel
Sheraton Suites Hotel Houston Galleria
Sheraton Suites Houston Galleria
Suites Houston Galleria
Sheraton Suites Houston Near The Galleria Hotel Houston
Sheraton Suites Houston Galleria Hotel

The Chifley Houston, Tapestry Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 676 out of 1007 reviews" "
Rating 8 - Good. 171 out of 1007 reviews" "
Rating 6 - Okay. 73 out of 1007 reviews" "
Rating 4 - Poor. 40 out of 1007 reviews" "
Rating 2 - Terrible. 47 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

jeffrey

Stayed 2 nights in Aug 2024

6/10 Okay

Tonia

Stayed 4 nights in Aug 2024

10/10 Excellent

Sebastian

Stayed 2 nights in Aug 2024

6/10 Okay

SERENA E

Liked: Cleanliness
Their phones in the room did not work. The valet system was down the entire down. I asked them to remove the charge from my room whizh they said they would do. It never happened. Operational failure but decent propert. Toilet overflowed and by the looks of the fecal stained toilet seat, this has happened before.
Stayed 3 nights in Sep 2024

6/10 Okay

Ruark

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Restaurant understaffed. Comically bad service. And they add annoying gratuity charge to food bills. They don’t overtly tell you that, which makes it a bit shady.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmed, Albuquerque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Melanie

Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. I've stayed here several times while I'm town for business. The beds aren't super soft, but that's more of a personal preference. The really strange thing is that they do have a small refrigerator in the rooms, but there is no microwave. They have a full service restaurant downstairs, with a full-service bar.
Stayed 8 nights in Sep 2024

2/10 Terrible

Juan

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Our first room had a dirty towel in the shower basin and appeared only partially cleaned. However, the clerk promptly switched our room without any hassle. The next room had a “bug” issue. I want to be understanding, some circumstances are beyond the hotel’s control, especially since it is pet-friendly. That said, they ultimately made things right. My main concern was with the front desk clerk, Mary. The third-party indicated that Mary had specifically instructed them to charge us for one night’s stay, which was not the agreement at checkout. They encouraged me to return and discuss the matter directly with Mary b/c over the phone she was adamant with them about the charge. Thankfully, I was still local and I was able to go back to the hotel. When I spoke with Mary, she denied any intentional wrongdoing and attributed the situation to a miscommunication. However, I felt that she initially tried to make me believe the third-party made the decision to charge me. In the end, she resolved the issue, and I appreciated that. Nevertheless, it required additional time on my part after already being inconvenienced.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yusra

Stayed 1 night in Aug 2024

10/10 Excellent

Shanell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! 👍
Stayed 3 nights in Jun 2024

10/10 Excellent

Breyana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was everything I hoped it would be. The room met our needs and had a great view of the city. The location was convenient and about 30 minutes from the airport. The lobby smelled amazing every time I walked in, which I loved! And the VIP perk of free parking was the perfect cherry on top.
Stayed 4 nights in Aug 2024

10/10 Excellent

Danylo

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean, willing to come back
Stayed 1 night in Aug 2024

10/10 Excellent

Samarya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Pictures don’t do it enough justice. I will definitely be back :)
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and fresh interior. Front desk staff was top notch
Stayed 1 night in Sep 2024

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Thomas, Hutto

Stayed 1 night in Aug 2024

10/10 Excellent

Tiffani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel, loved my room. Convenient location, literally minutes away from everything on our itinerary.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jinlu

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff I had encountered at the hotel during the stay were all very friendly and helpful. Location was great, room was clean, beds were very comfortable. We would go back if we ever go back to Houston.
Stayed 2 nights in Aug 2024

10/10 Excellent

Israel

Stayed 2 nights in Aug 2024

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service, amenities
The Chifley was perfectly adequate, I stayed in a family room. There were 5 of us and the room accommodated 6 people. The sofa-bed was very uncomfortable and the duvets cover was old and disintegrated on the inside, the bedding had visible signs of wear and tear. The room was tired and needed a refresh. The room could have been better cleaned, the door had dirt marks and the floor and bathroom wasn't cleaned as thoroughly as it should have been. However, the service was very good and staff polite and helpful. The pool was lovely and bar great for cocktails. The overall decor of the lobby is stylish and fun. Despite the negatives set out above we enjoyed our stay in the Chiefly
Stayed 11 nights in Aug 2024