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Alexandra Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alexandra Hotel

Exterior
Lounge
Bar (on property)
Superior Twin Room
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
The Parade, Fort William, Scotland, PH 33 6AZ
  • Lochaber Geopark
    1 min walk
  • Belford Hospital
    2 min walk
  • Great Glen Way
    3 min walk
  • Oban (OBN)
    61 min drive

Room options

View all photos for Superior Double Room, Sea View

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double Room, Sea View

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite (4 Poster Room)

Suite (4 Poster Room)

Suite (4 Poster Room)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

The Caledonian Hotel

Pet-friendly
Parking included
Free WiFi
Restaurant
3.6 out of 5, Good, (1004)
The price is NZ$88
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Caledonian Hotel

About the area

Fort William

With a stay at Alexandra Hotel, you'll be centrally located in Fort William, within a 10-minute drive of Ben Nevis and Loch Linnhe. .This eco-certified hotel is 0.1 mi (0.1 km) from Lochaber Geopark and 0.3 mi (0.5 km) from Lochaber Geopark Visitor Centre.

What's nearby

  • Great Glen Way - 3 min walk
  • West Highland Way - 7 min walk
  • Inverlochy Castle - 4 min drive
  • Ben Nevis Distillery - 4 min drive
  • Ben Nevis - 10 min drive

Getting around

  • Fort William Station - 2 min walk
  • Inverness (INV) - 119 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪The Great Glen - ‬7 min walk
  • ‪Ben Nevis Bar - ‬6 min walk
  • ‪Black Isle Bar - ‬8 min walk
  • ‪Ben Nevis Inn - ‬4 min drive

About this property

Alexandra Hotel

Eco-certified Fort William hotel in Fort William City Centre with 2 restaurants
Alexandra Hotel offers 93 accommodations with coffee/tea makers and hair dryers. This Fort William hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 93 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at FoodStop, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This hotel has 2 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
FoodStop - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 10.95 for adults and GBP 5.50 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • FoodStop

Things to do

  • Bike rentals

Family friendly

  • Free cots/infant beds
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Ski passes
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.95 for adults and GBP 5.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Alexandra Fort William
Alexandra Hotel Fort William
Alexandra Hotel Hotel
Alexandra Hotel Fort William
Alexandra Hotel Hotel Fort William

Alexandra Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 289 out of 907 reviews" "
Rating 8 - Good. 349 out of 907 reviews" "
Rating 6 - Okay. 176 out of 907 reviews" "
Rating 4 - Poor. 59 out of 907 reviews" "
Rating 2 - Terrible. 34 out of 907 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is worth noting that we had mobility issues, requiring a walker, and the Alexandra provided a wonderful accommodation to meet our needs. The room (in particular the bathroom, with grab bars and a roll-in shower), the lobby, the dining areas, and the hotel in general were all easily accessible (despite the the hotel apparently having been built long before these things were considered important). The minor exceptions were that the room was a long ways from the elevator, with a couple of doors that were a tad awkward to open, and the hotel entrance with a ramp, i.e no steps, was around the side and through the restaurant. Minor, but worth noting. The hotel was an easy walk to downtown Fort William, and easily accessible to the train station and grocery store. The room was comfortable, and large enough to move around in easily. Dinner was wonderful and charming, and the provided breakfast had a large selection of foods in a well conceived dining area (we were able to get in, get our food, and put the walker so it was out of the way). Parking initially seemed a bit of an issue, but the staff actually guided us to park right by the front door. Regardless of whether it was an “official” parking space, they gave their blessing to leave the car there. We would happily recommend the Alexandra to any one visiting the area, including folks with mobility issues.
Stayed 1 night in Aug 2024

6/10 Okay

Lynette

Liked: Cleanliness
Disliked: Property conditions & facilities
The bar area was very uninviting. No one was allowed to check in until 3. When that arrived it was very busy as everyone was waiting in the foyer.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is worth noting that we had mobility issues, requiring a walker, and the Alexandra provided a wonderful accommodation to meet our needs. The room (in particular the bathroom, with grab bars and a roll-in shower), the lobby, the dining areas, and the hotel in general were all easily accessible (despite the the hotel apparently having been built long before these things were considered important). The minor exceptions were that the room was a long ways from the elevator, with a couple of doors that were a tad awkward to open, and the hotel entrance with a ramp, i.e no steps, was around the side and through the restaurant. Minor, but worth noting. The hotel was an easy walk to downtown Fort William, and easily accessible to the train station and grocery store. The room was comfortable, and large enough to move around in easily. Dinner was wonderful and charming, and the provided breakfast had a large selection of foods in a well conceived dining area (we were able to get in, get our food, and put the walker so it was out of the way). Parking initially seemed a bit of an issue, but the staff actually guided us to park right by the front door. Regardless of whether it was an “official” parking space, they gave their blessing to leave the car there. We would happily recommend the Alexandra to any one visiting the area, including folks with mobility issues.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Very convenient location and staff were friendly. Building interior was a bit drab and out dated but clean and tidy. Buffet breakfast had lots of variety. Overall a good experienc.
Stayed 1 night in Sep 2024

8/10 Good

Hugh P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Comfortable room
Stayed 1 night in Sep 2024

10/10 Excellent

Hugh

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very good choice at breakfast. Room very basic paper pealing of ceiling and too warm and stuffy with unpleasant view. A bit of a maze with floorboards on corridors slack and noisy and corridors very warm and stuffy. I can only comment on my room as I’m sure there will be much better quality of rooms than mine hopefully. I thought for the quality of my room and hotel in general it was not value for money and vastly overpriced. To say it was dated would be an understatement. Would not return. Sorry
Stayed 2 nights in Sep 2024

8/10 Good

John

We were pleasantly surprised
Stayed 1 night in Sep 2024

8/10 Good

Joe

Stayed 2 nights in Aug 2024

2/10 Terrible

Kiran

Disliked: Cleanliness, staff & service, property conditions & facilities
Location wise this hotel is in a good location. However, one of the rooms we booked had a broken window due to which the room was very cold and there was no heater/working radiator. When we mentioned that to the receptionist, they didn't even apologise instead they said why didn't you tell us before? They were supposed to prepare the room and ensure it was suitable for guests. They also didn't replace the dirty towel. Hence, not a good experience.
Stayed 2 nights in Sep 2024

8/10 Good

Kara, Denver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Rooms are clean and comfortable. No way to open window which made for stuffy room.
Stayed 1 night in Sep 2024

8/10 Good

Julius

Liked: Cleanliness, staff & service
Hotel looks great from outside, lobby and dining area look great. The bedroom was disappointing. Out dated with stained worn out carpet. The bathroom leaves a lot to be desired. Decor was stuck in the 70’s. The bed was hard and uncomfortable. I slept well only because I was very tired. The location was good and the shops were easy to get to. Breakfast was good and the dining area was smart.
Stayed 1 night in Sep 2024

4/10 Poor

Svend Kold

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
Staff were friendly and service was excellent. Dinner was good. Breakfast was average. Bed was comfy with a good mattress. Great to have a bath in the bathroom. Decor was ok, maybe a little tired in places. Overall a good stay.
Stayed 1 night in Sep 2024

6/10 Okay

Jane

Stayed 1 night in Sep 2024

8/10 Good

Louise, Chester Hill

Travelled with partner
Liked: Amenities
Fantastic locy
Stayed 2 nights in Sep 2024

8/10 Good

Randi

Stayed 1 night in Sep 2024

8/10 Good

Angela

Liked: Staff & service, property conditions & facilities
ideal for our journery on the caledonian Sleeper. Good facilities, staff and breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Haya

Travelled with partner
Liked: Cleanliness, staff & service
Staff was friendly and helpful Very convenient to center and transportation hubs
Stayed 1 night in Aug 2024

8/10 Good

Tyson and Leanne, CASPER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location in Fort William. Free parking was nice during this busy summer season. Lots of shopping and dining close by.
Stayed 1 night in Aug 2024

6/10 Okay

Tomas

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

6/10 Okay

Niels

Liked: Staff & service
frienly front desk staff
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Amenities
Room 315 had kitchen extracting trunking by the window which gave an irritating noise which meant we could not have the window open there appears to be a pigeon roosting there also making various annoying noises pecking the window etc - we were disappointed to not find a clock in the room ! Staff were very polite & helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sea view was great and nice restaurant and bar. The rooms were nice space wise with a comfortable bed.
Stayed 1 night in Aug 2024