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Esra Sultan Petrol Hotel

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January 2025
February 2025

Photo gallery for Esra Sultan Petrol Hotel

Staircase
Property amenity
Exterior detail
Terrace/patio
Standard Triple Room, 1 Bedroom, Sea View

Reviews

3.6 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Divanyolu Caddesi dr eminpasa sokak no2, Sultanahmet, Istanbul, 34122
  • Sultanahmet Square
    2 min walk
  • Karadeniz Aile Pide Ve Kebap Salonu
    1 min walk
  • Sultanahmet Station
    1 min walk
  • Istanbul (IST)
    57 min drive

Room options

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Front of property

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The price is NZ$198
for 1 night
includes taxes & fees
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Esra Sultan Petrol Hotel Reviews

Reviews

3.6
Rating 10 - Excellent. 10 out of 142 reviews" "
Rating 8 - Good. 6 out of 142 reviews" "
Rating 6 - Okay. 15 out of 142 reviews" "
Rating 4 - Poor. 18 out of 142 reviews" "
Rating 2 - Terrible. 93 out of 142 reviews" "

3.2/10

Cleanliness

4.6/10

Staff & service

4.0/10

Amenities

3.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
best location. in front of Sultanahmed Tram station. hotel change name tu BUFES.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nightmare. The rooms weren't clean and nobody during the day was there to clean. Although this hotel was not cheap.
Stayed 4 nights in Dec 2019

4/10 Poor

Fareed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
I like the hotel because the location is strategic near to Hagia Sophia and blue mosque and in the center of happening area's.
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, the room wasn’t available so they put us in another hotel for one night. This hotel turned out to be a dump and was probably the worst hotel I have ever had the misfortune to stay in. When we returned the following day, our room still wasn’t available and we were told to return in an hour. This we did only to find it still wasn’t ready. We went away and returned again after another 90 minutes to find the room still wasn’t ready. This time I went to see the room only to find a guy in there with a paint roller putting emulsion on the walls. The guy on reception honestly thought it would be fine if after the painter had finished, we moved straight in. I corrected him on this misapprehension and informed him that I didn’t want to spend my holiday breathing in the smell of fresh paint. The chap on reception was barely able to speak English and so in the end, I had to contact Expedia to get them to arrange an alternative hotel. To be fair to Expedia, they did manage to sort things pretty quickly and found a better hotel a short distance away which we accepted. So in summary, I would not recommend Esra Sultan Petrol Hotel.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 19 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we get into hotel no one at the reception have to stay at reception for more than 2 hours then one guy came in and said your room got prob so we have to move u to other hotel..we really struggled alot..will not recommend anyone.need compensation
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
its not for human beings, you should stop working with them
Stayed 4 nights in May 2019

4/10 Poor

Verified traveller

Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Liked every bit of our staying in the hotel, its location, transport
Stayed 6 nights in Mar 2019

4/10 Poor

Isaac

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Elizabeth

I am allergic to bed bug bites. After reading a number of reviews referring to bedbugs in the rooms we did not check into this hotel. Could not risk it. We therefore abandoned this booking.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018

6/10 Okay

Ash

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excellent location Dirty rooms Toilet seat not fixed despite asking 3 times Holes in sheet and dirty sheets Cupboard doors broken.blocked drains Blicked
Stayed 5 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bedbugs bedbugs bedbugs i was very upset with my stay , lots of bedbugs , bathroom was too small , bathroom flush wasnt proper.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
You get what you pay for... the location is simply fantastic, close to everything!
Stayed 6 nights in Oct 2018

2/10 Terrible

Siti Khadijah

Disliked: Cleanliness, property conditions & facilities, room comfort
Dissapointing
We booked a room for a night only. Reception was fast friendly and helpful. Location is superb, located in front of sultanahmet tram station. Lift available. However room was terrible. Airconditioner not functioning, broken and no aircond remote provided. Floor is sticky kinda like oily texture. Beds, pillows and sheet are dirty. Beds terrible condition with plywood sticking out from the bed. Toilet is very dirty. Shower leaking, and the hotel only apply celotape to cover the leak but it's not helpful at all. Molded pipe. Toilet door not good. My friend trapped inside the toilet. The most terrible stay I've ever been to.
Stayed 1 night in Sep 2018

2/10 Terrible

Izzy, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book,Bed Bugs
Hotel wasn't good,Stairs got bits missing,room had no latch on window,dodgy extension wire,BED BUGS!!,old bed and mattress,no coat hangers,shower head leaking. Only Positive is the position of hotel,which is opposite Sultanahmet Tram Stop and the Mosque
Stayed 4 nights in Sep 2018

2/10 Terrible

PIRAN

Its dirty
Is very bad
Stayed 9 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Broken locks and bed bugs
Lock didn't work to our room. They said not to worry but had to insist we get a room with a lock. They changed the locks for us which was great. However the room we found to be crawling. Roches in the bathroom and little bugs in the bed
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful hotel good location
Bed bugs everywhere I killed about 15 in one night. Location was very good.
Stayed 14 nights in Jul 2018