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Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

Exterior
Outdoor pool
Free daily self-service breakfast
Suite, 1 King Bed
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
11262 Old Saint Augustine Road, Jacksonville, FL, 32257
  • Place, Bowlero Mandarin
    ‪4 min drive‬
  • Place, Latitude 30
    ‪5 min drive‬
  • Place, The Avenues
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Roll-in Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Roll-in Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Bathtub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Bathtub)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

Standard Room, 1 King Bed (LEISURE)

Standard Room, 1 King Bed (LEISURE)

9.2 out of 10
Wonderful
(57 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Bathtub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Bathtub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Holiday Inn Express Jacksonville South Bartram Prk by IHG
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,167 reviews
The price is NZ$193
includes taxes & fees
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About the area

Jacksonville

When you stay at Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG in Jacksonville, you'll be connected to a shopping center, within a 15-minute drive of St. Johns Town Center and Jacksonville Naval Air Station. .This hotel is 16.4 mi (26.4 km) from Mayo Clinic Florida and 13.7 mi (22 km) from University of North Florida.

What's nearby

  • Bowlero Mandarin - 4 min drive - 5.1 km
  • Latitude 30 - 5 min drive - 8.0 km
  • The Avenues - 6 min drive - 9.0 km
  • Baptist Medical Center South - 7 min drive - 11.0 km
  • Mandarin Museum - 9 min drive - 9.0 km

Getting around

  • Jacksonville Station - 28 min drive
  • Jacksonville International Airport (JAX) - 38 min drive

Restaurants

  • ‪Circle K - ‬14 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Rosy's Mexican Restaurant - ‬15 min walk
  • ‪Wendy's - ‬7 min walk

About this property

Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

Pet-friendly hotel with free breakfast connected to a shopping center in Jacksonville
Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG offers 80 accommodations with coffee/tea makers and hair dryers. 48-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 80 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
A complimentary self-serve breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Jacksonville? This hotel has 200 square feet (18 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 200 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville South I-295
Holiday Inn Hotel I-295
Holiday Inn I-295
Holiday Inn Express Jacksonville South I-295
Holiday Inn Express Hotel Suites Jacksonville South I 295
Holiday Inn Express Hotel Suites Jacksonville South I 295 by IHG

Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 497 out of 835 reviews
Rating 8 - Good. 201 out of 835 reviews
Rating 6 - Okay. 72 out of 835 reviews
Rating 4 - Poor. 35 out of 835 reviews
Rating 2 - Terrible. 30 out of 835 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Denne

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst hotel we have ever stayed at. It was absolutely disgusting and so humid in the rooms that you constantly felt damp. The un-used towels were damp, the toilet paper and tissues were damp as well as the bed sheets. We changed rooms and it was the exact same. We also stayed with a group and all rooms had the same complaint. Mold, mildew and so dirty. The roaches on the floor
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Tammi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was on point!!!
Stayed 1 night in Sep 2025

8/10 Good

Cynthia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller than I had hoped for…
Stayed 1 night in Sep 2025

10/10 Excellent

Johnny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Sep 2025

8/10 Good

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was fine. Beds were comfy except I had to ask for a replacement comforter because there were stains on the one on the bed. There were some food stains on the ceiling and food crumbs in between the bed and the nightstand. We were on the side of the hotel where there was a TON of noise from traffic. Like sounded like motorcycle races which obviously the hotel can’t do anything about. Loved that it was walking distance to stores and a few fast food places. Ample parking. Breakfast was excellent. The bathroom didn’t have any exhaust fan, which I thought was odd. Hallways were hot as if the AC was off. AC unit in the room worked fine but made a lot of clicking noises and was loud turning on and off.
Stayed 2 nights in Sep 2025

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One day visit to Jacksonville, FL

Only stayed one night. Joseph checked us in very nicely, even though we arrived early. The room was clean and comfortable. We had a great stay!
Stayed 1 night in Aug 2025

6/10 Okay

Octevia

Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
I needed to check in early and they had no issue with it. Was extremely helpful.
Stayed 1 night in Aug 2025

8/10 Good

Ole

Liked: Cleanliness, staff & service, property conditions & facilities
Thx
Stayed 1 night in Aug 2025

8/10 Good

andre

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotal was very nice, and the staff was awesome. The only issue we had, was when my wife and I was packing our bags to leave, we saw what appeared to be bed bugs. We told the staff, and they took care of this immediately. If it wasn't for this issue, I would've given the property five stars on everything.
Stayed 3 nights in Aug 2025

8/10 Good

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when traveling further south in Florida.
Stayed 1 night in Jun 2025

6/10 Okay

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the shopping mall next door! I didn't like paying the extra $100.00!!! I didn't like their toilets so low to floor you better not have knee or back problems!
Stayed 1 night in Aug 2025

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad place

Review Title: Terrible Experience – Theft & Zero Accountability I recently stayed at the Holiday Inn Express in Jacksonville and had an awful experience. Items were stolen directly from my room, and when I tried to address it with management, I was unable to reach the manager after multiple attempts. The staff showed no urgency or concern over such a serious issue, and I’ve received no follow-up or resolution. A hotel should be a safe place where guests can trust that their belongings are secure—unfortunately, that was not the case here. The complete lack of accountability or communication from management makes this even worse. I will not be returning, and I strongly advise others to think twice before booking at this location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Keller E

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great everything
Stayed 1 night in Aug 2025

8/10 Good

Jean Shanglyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very near with all the shopping centers and good size room
Stayed 1 night in Aug 2025

10/10 Excellent

Mariecia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay at this property and I enjoyed my stay.
Stayed 3 nights in Aug 2025

2/10 Terrible

Daniel

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just fine
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and affordable hotel. Kind and professional staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mariah

Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. Clean and comfortable rooms, they are modern and up-to-date. Comfortable beds. Great breakfast buffet. I feel safe and secure here. Friendly, welcoming staff. I'd stay here over and over again.
Stayed 16 nights in Jul 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
All good
Stayed 1 night in Jul 2025