6/10 Okay
Lori
Travelled with family
24 Sept 2024
Liked: Staff & service, property conditions & facilities
I chose this property bc it had an airport shuttle. Our flight was very early and they would not provide the shuttle despite that not being the conditions in the promotion for the hotel. The two cab services they gave me cards for upon sending me to my room suggested would be $7 for the ride to the airport - but these two services wanted $30 for the same ride. The uber ended up costing $25. They DID give us an upgrade to a bigger room, but that was after we turned on the heat and smoke poured out of the radiator. Also, the rooms they provided (both on 5th floor) were down the hall from a room that had a large meeting going on and 25 people laughing and making noise - it was 9:30 pm when we checked in. They had told us no one else was staying on the floor when we asked for a quiet room area. We will not be staying here again.
Lori
Stayed 1 night in Sep 2024