The Acacia Hotel Jakarta

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Acacia Hotel Jakarta

Reception
Exterior
Terrace/patio
Deluxe Twin Room
Snack bar

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
Jl. Kramat Raya No. 81, Menteng, Jakarta, 10450
  • Ismail Marzuki Park
    15 min walk
  • RSCM
    15 min walk
  • Pasar Baru
    3 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    25 min drive

Room options

Deluxe King

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive King

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Jakarta

With a stay at The Acacia Hotel Jakarta in Jakarta (Central Jakarta), you'll be within a 5-minute drive of Bundaran HI and Plaza Indonesia. .This hotel is 9.4 mi (15.1 km) from Taman Mini Indonesia Indah and 2.8 mi (4.6 km) from Thamrin City Shopping Mall.

What's nearby

  • National Monument - 4 min drive - 3.8 km
  • Bundaran HI - 4 min drive - 4.2 km
  • Plaza Indonesia - 5 min drive - 4.3 km
  • Thamrin City Shopping Mall - 5 min drive - 4.6 km
  • Grand Indonesia - 6 min drive - 4.9 km

Getting around

  • Velodrome LRT Station - 6 min drive
  • Jakarta Gang Sentiong Station - 9 min walk
  • Halim Perdanakusuma Intl. Airport (HLP) - 25 min drive

Restaurants

  • ‪Acacia Jakarta The - ‬1 min walk
  • ‪Food Court Kenari Mas - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪I-ta Suki - ‬7 min walk
  • ‪Rumah Makan Manado Tinor - ‬5 min walk

About this property

The Acacia Hotel Jakarta

Jakarta hotel in Central Jakarta with 2 restaurants and 2 outdoor pools
The Acacia Hotel Jakarta offers 208 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Make yourself at home in one of the 208 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy international cuisine at Promenade, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and luggage storage.
Promenade - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Golden Ming - This restaurant specializes in Chinese cuisine and serves lunch only. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Local area shuttle

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Promenade
  • Golden Ming
  • Fountain

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 423500.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 423500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 8:30 PM

Property is also known as

Acacia Jakarta Hotel
Acacia Jakarta
Acacia Hotel Jakarta
The Acacia Jakarta Hotel
The Acacia Hotel Jakarta Hotel
The Acacia Hotel Jakarta Jakarta
The Acacia Hotel Jakarta Hotel Jakarta

The Acacia Hotel Jakarta Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 32 reviews" "
Rating 8 - Good. 10 out of 32 reviews" "
Rating 6 - Okay. 5 out of 32 reviews" "
Rating 4 - Poor. 7 out of 32 reviews" "
Rating 2 - Terrible. 4 out of 32 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

9.4/10

Amenities

5.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Pippa

Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023

10/10 Excellent

Kian Huat

Stayed 1 night in Jul 2023

6/10 Okay

Liang Soo

Business traveller
Liked: Staff & service
Disliked: Cleanliness
cockroach seen in dining area
Stayed 6 nights in Jun 2023

10/10 Excellent

Agnes, Badung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good stay, the staff are very attentive
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Smile receptionist All staff smiles Big room Clean hotel Very nice breakfast have everything Hot water Cool room
Stayed 3 nights in Jan 2020

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can be improved
Hotel lobby is grand, empty with not much guests for a weekend day. Restaurant food is tasty but pricey. Had a good indonesian dish for lunch. Dinner ordered steak but out of stock :( Services are good. Room is spacious, nice big bed, but only has 2 pillows, so had to ask Housekeeping to give 2 more pillows. Bathroom is very poorly stocked, for a 4 star hotel standard. Only 1 toothbrush, no rinse glass, no hand towels, no shower gels,...TV was small 32inches and TV signals very bad, more than half of the channels either have bad reception in image or sound :((( Wifi is very weak in the room and constantly got disconnected! Overall not a very good stay with lots of improvement can be done.
Stayed 1 night in Mar 2019

6/10 Okay

Fadzil

No good for price
Hotel breakfast was good, under renovation, dusty , wife very disappointed, was from orther hotel, regretted at Arcadia Hotel.
Stayed 1 night in Dec 2018

2/10 Terrible

Allen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare Hotel
Terrible attitude of staff, room not according to reservation, many items broken inside room, room did not have hotel information inside. “ A total nightmare.” Never again will I stay there or recommend to others.
Stayed 1 night in Dec 2018

8/10 Good

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Room was clean and quiet. Stayed on 7th floor - clearly there is some improvement work being done in some rooms presently.
Stayed 1 night in Jun 2018

10/10 Excellent

Tarunkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There only WiFi speed is very low it’s like equal to nothing.so please increase your hotel WiFi service.
Stayed 3 nights in Dec 2017

8/10 Good

Brian, Orlando

Liked: Cleanliness, staff & service
Pretty good hotel
Generally pleased. Many hotels we stayed at in Southeast Asia had some things that were good, and other things that needed improvement. For example, my colleague had a strong shower flow in his room, but my room had more of a trickle. But the hotel is pleasant, and the room was acceptable.
Stayed 2 nights in Sep 2017

8/10 Good

Chong Hin

Liked: Staff & service
Disliked: Cleanliness

2/10 Terrible

RMA, UK

Liked: Staff & service
Disliked: Property conditions & facilities
A big disappointment!
Requested non-smoking room. No appropriate reservation made. Upgrade offered to front room overlooking street. Asked for room to rear away from traffic. Room OK but no telephone available for local calls. Engineer says system down - 2 months to repair. Management demand cash payment for all drinks, meals, laundry treating me as a criminal, despite having used this hotel for over 10 years without any such problems before. Washbasin plug jammed with basin full of water. Engineer called. Removed plug entirely, so then impossible to retain water in basin! Laundry submitted before 0900 due by 1800 same day. Mine was returned 1100 following day. Bar stock of Bintang beer ran out. A thoroughly disappointing performance redeemed only by the charm & friendliness of most staff -but not of the management unfortunately.

4/10 Poor

warren, Singapore

Disliked: Staff & service
Not for westerners
I only stayed one night, on first appearance you see old peeling wallpaper everywhere on the way to your room and you begin to wonder what have you gotten yourself into. On opening the door you see it's a little bit better inside. The bed and sheets were fine so I decided to stay. the power control system was hard to use I think the main problem is the bathroom. The bathroom is very old and dated and made me feel slightly dirty when using but actually the water pressure wasn't bad. I've stayed at quite a few hotels in Jakarta and for $10 more I could think of some nicer ones to stay at.

6/10 Okay

Eunice

Liked: Staff & service
Good location, nice staff, would recommend this to others

8/10 Good

Karl

Liked: Cleanliness, staff & service
Wifi...was on and off....and only
Wifi...was on and off....and only worked in the lobby

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
バイキングの料理の上から、突然照明灯が落ちて来て、ガラスの破片が周囲に散らばっていたのを目撃。 全体的にちょっと古さを感じた。
Stayed 1 night in Jan 2019

8/10 Good

Sulaeman

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

habeeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

4/10 Poor

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
لا يستحق السكن الحجز فيه
لا يستحق نجمتين واثاثه قديم جدا وتعامل جاف والغرف ودوراة المياة غير جيده
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
some food is good
overall this hotel is not recomemded,need to get renovation.