Hyatt House Jersey City

3.5 star property

Photo gallery for Hyatt House Jersey City

2 bars/lounges
2 bars/lounges
Exterior
2 bars/lounges
2 bars/lounges

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Parking available

Explore the area

Map
1 Exchange Pl, Jersey City, NJ, 07302
  • Liberty State Park
    ‪20 min walk‬
  • Wall Street
    ‪9 min drive‬
  • One World Trade Center
    ‪9 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪21 min drive‬

Room options

Room, 1 King Bed, City View

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (One Bedroom)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, City View

  • City view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (One Bedroom, With Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Den)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Room (Specialty, 2 Queen Beds with Sofa Bed)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (With Tub)

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed, Accessible (With Shower)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Kitchen

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Den)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Jersey City

With a stay at Hyatt House Jersey City, you'll be centrally located in Jersey City, within a 5-minute drive of Newport Centre and Hoboken Waterfront. .This hotel is 2.8 mi (4.6 km) from Statue of Liberty and 4.1 mi (6.6 km) from New York University.

What's nearby

  • Liberty State Park - 20 min walk - 1.7 km
  • Statue of Liberty - 9 min drive - 4.6 km
  • National September 11 Memorial & Museum - 9 min drive - 7.0 km
  • Wall Street - 9 min drive - 7.5 km
  • One World Trade Center - 9 min drive - 7.1 km

Getting around

  • Jersey City Exchange Place Station - 2 min walk
  • Franklin St. Station - 7 min drive
  • Newark Liberty Intl. Airport (EWR) - 21 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Cava - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪City Diner - ‬2 min walk

About this property

Hyatt House Jersey City

Hotel with 2 restaurants, near One World Trade Center
Hyatt House Jersey City offers 258 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 258 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided weekly.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite at RoofTop at Exchange Place, one of the hotel's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
RoofTop at Exchange Place - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.
Terrace Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 27 per day); discounts available
  • Secured parking on site (USD 27 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • RoofTop at Exchange Place
  • Terrace Lounge

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from March 19 2025 to April 19 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 175 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Secured self parking fee: USD 27 per day
  • Nearby parking fee: USD 27 per day (1148 ft away)
  • Pet fee: USD 175 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House Jersey City Hotel
Hyatt House
Hyatt Jersey City
Hyatt House Jersey City Hotel
Hyatt House Jersey City Jersey City
Hyatt House Jersey City Hotel Jersey City

Hyatt House Jersey City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 936 out of 1561 reviews
Rating 8 - Good. 377 out of 1561 reviews
Rating 6 - Okay. 124 out of 1561 reviews
Rating 4 - Poor. 67 out of 1561 reviews
Rating 2 - Terrible. 57 out of 1561 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great anymore
Property quality has degraded in the last 2 years since we have been. Two years ago, the hotel and rooms were immaculate, now everything this dirty and staff are not doing a good job cleaning common areas. While using the gym, two members of staff(one cleaning and other delivery) took breaks and worked out in the gym. Cleaning staff left cleaning cart to prop open the gym and started doing weights with her fellow staff member. I was appalled. Also the couches and tables in the common area for breakfast were dingy. We stayed in a pet friendly room, the blankets had stains and rips. Sofa bed had suspicious stains and was not clean. Overall very disappointed at our second stay in this establishment.
Stayed 15 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 5 nights in Dec 2024

8/10 Good

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Good view of Manhattan.
Stayed 4 nights in Dec 2024

10/10 Excellent

Vilmarie

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Dec 2024

10/10 Excellent

Shivam

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and room were great
Stayed 1 night in Dec 2024

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities
Guy at the entrance, Afro with grey little beard. Woman at TR: nice people, eager to chat and, foremost, help out.
Stayed 7 nights in Dec 2024

6/10 Okay

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The light railway next to the hotel was constantly noisy as the trams alerted passengers to their arrival. The noises started in the early hours of the morning and continued late in the night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Zachary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Minakshi

Liked: Cleanliness
Disliked: Staff & service
Ok
Stayed 1 night in Dec 2024

10/10 Excellent

Alexi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel for the location, breakfast and comfort of the room.
Stayed 3 nights in Dec 2024

8/10 Good

Gary, Manhattan Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place with easy access to transportation. The roof top bar has an amazing view, and drinks are good and reasonably priced.
Stayed 2 nights in Dec 2024

10/10 Excellent

Katie

Stayed 7 nights in Dec 2024

2/10 Terrible

Vaishali

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrogant reception, dirty, unhygienic food area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Arindam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Hyatt house
Excellent customer service, prime location enriched our stay
Stayed 4 nights in Dec 2024

6/10 Okay

Jeremy

Stayed 4 nights in Dec 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressive hotel on the waterfront with great views to lower Manhattan. Breakfast was good and the PATH station is just 100m away. Friendly service and the rooms are big.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ratna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Great location. Friendly staff
Stayed 5 nights in Dec 2024

10/10 Excellent

Hazel Howell, Singapore

Stayed 8 nights in Nov 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt House
Trudy (the front desk agent) was very kind and helpful during my stay.
Stayed 1 night in Dec 2024

8/10 Good

Ufuk

Travelled with family
Liked: Amenities
Reception staff are extremely polite and helpful, with the exception of one issue: I requested housekeeping, but during my 3-night stay, our room was never once cleaned. The housekeeping staff don't seem to speak English, because even the person I spoke with, asking for help, did not quite get what I was asking. The rooms are generally clean, but be aware that you are going to hear the light rail system's bells and whistles every time one approaches the station that's just in front of the property. There also does not appear to be much of an insulation on the windows, because you feel a cold draft coming in. The hotel views are exceptional, and so is the breakfast they serve. 
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so kind and helpful the hotel was amazing
Stayed 3 nights in Dec 2024

10/10 Excellent

Alfredo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was by far the best experience next to the beautiful views from all around the hotel and the rooftop and convenience to the other side of New York , amazing experience
Stayed 5 nights in Dec 2024

10/10 Excellent

Eric

Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tatyana

Stayed 2 nights in Nov 2024