Rimrock Resort Hotel Banff

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rimrock Resort Hotel Banff

Lobby sitting area
Premium bedding, pillow-top beds, minibar, in-room safe
Indoor pool
2 bars/lounges
Ice skating

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Bar
  • Parking available
  • Air conditioning

Explore the area

Map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Upper Hot Springs
    3 min walk
  • Sulphur Mountain
    4 min walk
  • Banff Gondola
    4 min walk
  • Banff, AB (YBA)
    16 min drive

Room options

Deluxe Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Classic Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Balcony, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 Queen bed

  • Sleeps 3
  • 1 Queen Bed

Classic Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Banff

Located in Banff (Sulphur Mountain District), Rimrock Resort Hotel Banff is within a 5-minute walk of Upper Hot Springs and Banff Gondola. .This eco-certified resort is 2.6 mi (4.2 km) from Banff National Park Information Centre and 2.6 mi (4.2 km) from Banff Lake Louise Tourism Bureau.

What's nearby

  • Upper Hot Springs - 3 min walk
  • Banff Gondola - 4 min walk
  • Banff National Park Information Centre - 6 min drive
  • Banff Lake Louise Tourism Bureau - 7 min drive
  • Banff Centre for Arts and Creativity - 9 min drive

Getting around

  • Banff Station - 15 min drive
  • Calgary International Airport (YYC) - 101 min drive

Restaurants

  • ‪Banff Upper Hot Springs - ‬4 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Evelyn's Coffee Bar - ‬7 min drive
  • ‪Banff Ave Brewing Co - ‬5 min drive
  • ‪Sky Bistro - ‬1 min drive

About this property

Rimrock Resort Hotel Banff

Eco-certified Banff resort in Sulphur Mountain District with 2 restaurants
Rimrock Resort Hotel Banff offers 333 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Banff resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 333 guestrooms featuring refrigerators and minibars. Your pillowtop bed comes with premium bedding. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. Additional amenities at this resort include complimentary wireless internet access, concierge services, and ski storage. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite to eat at one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. This resort has 13 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Rimrock Resort Hotel Banff has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (CAD 32.00 per night)
  • Secured covered valet parking on site (CAD 45 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 8-35 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • A hot tub

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 13

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 26 to October 12:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 35 per person
  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff Banff
Rimrock Resort Hotel Banff Resort
Rimrock Resort Hotel Banff Resort Banff

Rimrock Resort Hotel Banff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 874 out of 1188 reviews" "
Rating 8 - Good. 191 out of 1188 reviews" "
Rating 6 - Okay. 70 out of 1188 reviews" "
Rating 4 - Poor. 35 out of 1188 reviews" "
Rating 2 - Terrible. 18 out of 1188 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Remington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Rimrock. The staff were lovely and extremely helpful, and the breakfast at the Primose was delicious. The view was to die for, and the atmosphere of the hotel was perfect. We went on a day trip to lake louise/moraine lake booked through the concierge which was a wonderful experience. Our only qualm was that the room we stayed in, albeit beautiful views, was a bit lacklustre and conparable to a much cheaper hotel room which was a little disappointing. Other than that, it was a 5 star experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view and property
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For years this has been our favorite place to stay in Banff. It’s a beautiful property with great views and love the lobby bar entertainment.
Stayed 3 nights in Sep 2024

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Utkarsh

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad experience
Stayed 1 night in Sep 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at Rimrock for 3 days. Amazing property. We had a room facing the mountains which was fabulous. Resort is very clean and the staff is wonderful. Easy shuttle service to Banff
Stayed 3 nights in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but not in the hustle and bustle of town. Close to some of the attractions. Our room was a bit noisy due to the proximity of the lounge and bar.
Stayed 7 nights in Sep 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful setting. Fabulous staff. Room and hallways are worn. Need updating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fisnik, Edmonton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night and didn’t get to enjoy all the offerings of the hotel, but the property is nicely appointed and the staff we encountered were extremely knowledgeable and professional. Our king/mountain-view room was clean and spacious and we enjoyed the free shuttle to downtown Banff.
Stayed 1 night in Sep 2024

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, staff & service
Had a great trip, views were awesome. Rooms need some updates but most reviews mentioned that. The food wasn't the best. Staff and Service around the resort was great and shuttle to and from Rimrock makes the stay.
Stayed 5 nights in Sep 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not worth the $$
Hotel needs complete renovation, especially threadbare corridors carpet. Overpriced based on location exclusively.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharninder

Liked: Cleanliness, staff & service, property conditions & facilities
Had great time
Stayed 1 night in Sep 2024

2/10 Terrible

ZHIPING

Stayed 2 nights in Aug 2024

6/10 Okay

Jeanette

Liked: Cleanliness, staff & service, amenities
Beautiful area right next to the hot springs, great staff and amazing facilities. For the price of 900 a night this room was very dated. Our faucet was wiggly and not attached properly etc. Would give 5 stars with a renovation.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property, incredible views
Gorgeous hotel, wonderful view, clean rooms and I loved yoga each morning! Rooms are dated for the insanely expensive rate but overall we loved the property. I have stayed here in the off season as well and overall we love this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dean

Paint chipped in bathroom hallways and elevators. Staff very helpful spa broken
Stayed 4 nights in Sep 2024

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful hotel with beautiful surroundings and views. A little outside of town but they have a nice shuttle. Certain things need updating like pool and spa but would definitely stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service
All staff were friendly and helpful. Gathering spaces are classic and beautiful. However, rooms are dated. For the price, I expected more. Speaking of price, there were approximately $175 additional room charges per night.
Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room decor was a little outdated. View from dining room was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Youssef

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel's main point is the view from the rooms , yet the vibe is a little too old for my taste honestly The parking rates are very very very expensive, definitely not worth it , especially that being there with a big car is definitely not a pleasant experience We tried the restaurant breakfast , it's nice , but I would rather go for other restaurants in downtown the staff is very friendly honestly and extremely helpful , I had one issue where room service misplaced something in my room on a day and in the next day I had a do not disturb hanged , yet they still entered the room , the staff manager apologized personally and they made sure no one was in the room and gave me a discount on the parking rate
Stayed 5 nights in Sep 2024