Renaissance Johor Bahru Hotel Masai, MYS - Best Price Guarantee

Room type	Options	Nightly price	Book
Room, 2 Single Beds 36 square metres 2 Twin Beds Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.5 2 Twin Beds 387 sq feet Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) and wired internet access Entertainment - 40-inch LCD TV, satellite channels, and iPod dock Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service Sleep - A pillow menu and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletries Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Closed-captioned TV Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in		Select dates to see price
Other room types
Club Room, 1 King Bed 34 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.5 1 King Bed 366 sq feet Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) and wired internet access Entertainment - 40-inch LCD TV, satellite channels, and iPod dock Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service Sleep - A pillow menu and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletries Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Closed-captioned TV Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking Room/bed type depends on availability at check-in		Select dates to see price
Room, 1 King Bed, Bay View 36 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.5 1 King Bed 387-sq-foot room with bay views Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) and wired internet access Entertainment - 40-inch LCD TV, satellite channels, and iPod dock Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service Sleep - A pillow menu and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletries Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Closed-captioned TV Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking Room/bed type depends on availability at check-in		Select dates to see price
Executive Suite, 1 King Bed 81 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.5 1 King Bed 872 sq feet Club Level - Club Lounge access, light refreshments, and 2 hours of meeting room use (subject to availability) Layout - Separate living room Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) and wired internet access Entertainment - 40-inch LCD TV, satellite channels, and iPod dock Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service Sleep - A pillow menu and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletries Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Closed-captioned TV Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking Room/bed type depends on availability at check-in		Select dates to see price
Room, 1 King Bed, Terrace, Pool View 36 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.5 1 King Bed 387-sq-foot room, balcony with pool views Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) and wired internet access Entertainment - 40-inch LCD TV, satellite channels, and iPod dock Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service Sleep - A pillow menu and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletries Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Closed-captioned TV Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking Room/bed type depends on availability at check-in		Select dates to see price
Room, 1 King Bed 36 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.5 1 King Bed 387 sq feet Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) and wired internet access Entertainment - 40-inch LCD TV, satellite channels, and iPod dock Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service Sleep - A pillow menu and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletries Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Closed-captioned TV Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking Room/bed type depends on availability at check-in		Select dates to see price
Room, 2 Single Beds, Bay View 36 square metres 2 Twin Beds Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.5 2 Twin Beds 387-sq-foot room with bay views Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) and wired internet access Entertainment - 40-inch LCD TV, satellite channels, and iPod dock Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service Sleep - A pillow menu and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletries Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Closed-captioned TV Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in		Select dates to see price
Club Room, 2 Single Beds 34 square metres 2 Twin Beds Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.5 2 Twin Beds 366 sq feet Club Level - Club Lounge access, light refreshments, and 2 hours of meeting room use (subject to availability) Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) and wired internet access Entertainment - 40-inch LCD TV, satellite channels, and iPod dock Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service Sleep - A pillow menu and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletries Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Closed-captioned TV Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in		Select dates to see price

Hotel Amenities

Lift
Concierge services
Gift shops or newsstand
Total number of rooms - 345
Number of floors - 17
Conference space
Barbecue grill(s)
Breakfast available (surcharge)
Laundry facilities
Garden
Children's pool
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business centre
Express check-out
Dry cleaning/laundry service
Internet access in public areas - high speed
Meeting rooms
Sauna
Smoke-free property
Wedding services
Children's club
Pool umbrellas
Tours/ticket assistance
Free WiFi
Year Built – 2013
Number of restaurants - 2
Conference space size (feet) - 15349
Conference space size (meters) - 1426
Number of meeting rooms - 12
Number of outdoor pools - 1
Self parking (surcharge)
Valet parking (surcharge)
Computer station
Number of bars/lounges - 2
Number of poolside bars - 1
Luggage storage
Free pool cabanas
Pool sunloungers
24-hour fitness facilities
Terrace
Children's club (free)
Electric car charging station
Designer stores on site
Ballroom
Banquet hall
Secured parking
Covered parking
Vegetarian breakfast available
Rooftop garden
At least 80% of all lighting comes from LEDs
Vegetarian menu options available
No single-use plastic stirrers
Biodegradable/compostable stirrers
Water-efficient showers only
No accessible shuttle
Number of accessible parking spaces 20
Registration desk height (inches) - 43
Registration desk height (centimetres) - 109
Lift door width (inches) - 59
Lift door width (centimetres) - 150

Family Friendly Amenities

Family property
Number of outdoor pools - 1
Children's pool
Free WiFi
Children's club (free)
Grocery/convenience store
Laundry facilities
Playground on site
Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Languages spoken

English
Hindi
Malay
Chinese (Mandarin)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Renaissance Johor Bahru Hotel offers 345 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Air conditioning
Television
Cable/satellite TV service
Alarm clock
Free newspaper
Minibar
Coffee/tea maker
Daily housekeeping
Phone
Private bathroom
Bathrobes
Free toiletries
Hair dryer
Iron/ironing board
In-room safe
Room service (24 hours)
Designer toiletries
Desk
Free bottled water
Wireless internet access
Shower only
Satellite TV service
Free WiFi
Free wired Internet
Pillow menu
LCD TV
TV size 40
TV size (measurement) inch
iPod docking station
Free cots/infant beds
Towels provided
Linens provided
Number of bathrooms: 1
Housekeeping on request
LED light bulbs
Recycling
Mini-fridge
Visual doorbell/knocker notification
Hand-held showerhead
Closed-captioned TV
Lowered power points in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar – Near toilet
Transfer shower
Doorbell/telephone notification
Lever door handles
Telephone accessibility kit
Change of bed sheets (on request)
WiFi speed - 250+ Mbps (good for 3–5 people or up to 10 devices)
Energy-saving switches
Magnifying mirror
Toilet grab bar height (inches) - 10
Toilet grab bar height (centimetres) - 25

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Cafe BLD - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Wan Li - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Reservations are required. Open daily.

Cheers @ Ren - This bar serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Things to do

Bicycle rentals nearby
Hiking/biking trails nearby
Playground on site
Rock climbing nearby
Health or beauty spa nearby

Accessibility

Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible meeting spaces/business centre
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Stair-free path to entrance
Pool access ramp on site

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Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for MYR 130 per night.
Free cribs (infant beds)!

Pet Policy

No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals not allowed

Debit cards

UnionPay

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows regional sanitisation guidelines Safe & Clean (Malaysia)

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

Fee for continental breakfast: approximately MYR 68 for adults and MYR 34.00 for children
Secured self parking fee: MYR 5 per day
Covered valet parking fee: MYR 30 per day
Rollaway bed fee: MYR 130 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Hotel Renaissance Johor Bahru
Johor Renaissance
Renaissance Hotel Johor Bahru
Renaissance Johor
Renaissance Johor Bahru
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Masai
Renaissance Johor Bahru Hotel Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Hotel Hotel Masai

We should mention

Pool access available from 6:30 AM to 9:00 PM.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Contactless check-out is available.

Information missing or incorrect? Tell us! Opens in a new window

Renaissance Johor Bahru Hotel

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Get an overview of this hotel
Boardwalk/promenade Masai hotel in Bandar Baru Permas Jaya with 2 restaurants

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Renaissance Johor Bahru Hotel

Hotel Amenities