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The Westin Kansas City at Crown Center

4.0 star property

Photo gallery for The Westin Kansas City at Crown Center

Meeting facility
Presidential Suite, 1 Double Bed, Non Smoking, City View (View)
Reception
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Housekeeping

Explore the area

Map
1 E Pershing Rd, Kansas City, MO, 64108
  • Crown Center
    ‪1 min walk‬
  • Science City at Union Station
    ‪12 min walk‬
  • T-Mobile Center
    ‪2 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪26 min drive‬

Room options

View all photos for Presidential Suite, 1 Double Bed, Non Smoking, City View (View)

Presidential Suite, 1 Double Bed, Non Smoking, City View (View) | Living room

Presidential Suite, 1 Double Bed, Non Smoking, City View (View)

  • 246 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Corner

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Corner

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Corner

Room, 1 Queen Bed, Corner

Room, 1 Queen Bed, Corner

  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Double Bed, Non Smoking, City View (View)

Club Suite, 1 Double Bed, Non Smoking, City View (View) | Living room

Club Suite, 1 Double Bed, Non Smoking, City View (View)

  • 246 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Royal Suite, 1 Bedroom, Non Smoking (SW-M)

Royal Suite, 1 Bedroom, Non Smoking (SW-M) | Living room

Royal Suite, 1 Bedroom, Non Smoking (SW-M)

  • 183 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (SW-M)

Club Suite, 1 Bedroom, Non Smoking (SW-M) | Living room

Club Suite, 1 Bedroom, Non Smoking (SW-M)

  • 183 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (SW-M)

Club Suite, 1 Bedroom, Non Smoking (SW-M) | Lounge

Club Suite, 1 Bedroom, Non Smoking (SW-M)

  • 140 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Westin, Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Westin, Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed, Non Smoking

Westin, Room, 1 King Bed, Non Smoking

Westin, Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, designer toiletries, hair dryer, bathrobes

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Combined shower/bathtub, designer toiletries, hair dryer, bathrobes

Traditional Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Combined shower/bathtub, designer toiletries, hair dryer, bathrobes

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About the area

Kansas City

A stay at The Westin Kansas City at Crown Center places you in the heart of Kansas City, within a 5-minute drive of Hallmark Visitors Center and T-Mobile Center. .This eco-certified hotel is 3.2 mi (5.1 km) from Nelson-Atkins Museum of Art and 3.2 mi (5.1 km) from Kemper Museum of Contemporary Art.

What's nearby

  • Crown Center - 1 min walk - 0.0 km
  • LEGOLAND® Discovery Center - 5 min walk - 0.4 km
  • Science City at Union Station - 12 min walk - 1.0 km
  • T-Mobile Center - 2 min drive - 1.7 km
  • Kansas City Convention Center - 3 min drive - 2.4 km

Getting around

  • Union Station Tram Stop - 2 min walk
  • Kansas City Union Station - 3 min walk
  • Kansas City International Airport (MCI) - 26 min drive

Restaurants

  • ‪Fiorella's Jack Stack Barbecue - ‬9 min walk
  • ‪Town Topic - ‬13 min walk
  • ‪Spectators Sports Bar and Grill - ‬5 min walk
  • ‪Panera Bread - ‬3 min walk
  • ‪Burnt End BBQ - ‬2 min walk

About this property

The Westin Kansas City at Crown Center

Eco-certified hotel with a health club and a sauna
The Westin Kansas City at Crown Center offers 724 air-conditioned accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Kansas City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Make yourself at home in one of the 724 air-conditioned rooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with premium bedding. Satellite programming and video-game consoles are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at One East, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kansas City? This hotel has 54149 square feet (5031 square meters) of space consisting of conference space and 32 meeting rooms. A bus station shuttle is provided at no charge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
One East - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 29.00 per day; includes in/out privileges)
  • Covered valet parking on site (USD 39.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free bus station shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:00 AM: USD 17.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Restaurants on site

  • One East

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (54149 square feet)
  • Meeting rooms - 32

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch smart TV
  • Hulu
  • Netflix
  • Films for purchase
  • Premium channels
  • Satellite channels
  • Streaming services
  • Video game console

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.00 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 29.00 per day (in/out privileges)
  • Covered valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Crown Center Hotel Kansas City
Kansas City Westin
The Westin Crown Hotel Kansas City
Westin Kansas City
Westin Crown Center Kansas City
Westin Crown Center
Westin Crown Center Hotel
Westin Kansas City Crown Center Hotel
Westin Kansas City Crown Center
The Westin Crown Center
The Westin Kansas City at Crown Center Hotel
The Westin Kansas City at Crown Center Kansas City
The Westin Kansas City at Crown Center Hotel Kansas City

The Westin Kansas City at Crown Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 646 out of 1002 reviews
Rating 8 - Good. 199 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antonieli

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, convenient, clean, and great location.
Stayed 4 nights in Dec 2024

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas at KC Westin
Loved our room and view of the Crown Plaza. I was there for Hallmark event and staff was amazing!
The view of Crown Plaza from our room
Stayed 2 nights in Dec 2024

10/10 Excellent

Katlynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mayra, Floral Park

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great Time except the restaurants close too early especially when we were there for an event and it hour out after 8 there was no where to eat diner after unless we left the hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything
Stayed 4 nights in Nov 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Very helpful and friendly staff. It was a busy weekend for them, but they made sure everyone was taken care of in a timely manner. We had a great view of the Crown Center Holiday Market and Tree Lighting.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KC Westin
Hotel is beautifully decorated! Room so comfortable and lovely view of Crown Plaza with Christmas tree
Stayed 1 night in Dec 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Amenities
Great location to be at. Restaurants has great food and fast service.
Stayed 4 nights in Nov 2024

6/10 Okay

Faron, BELLEVUE

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come here every year for Thanksgiving and absolutely LOVE IT!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheila, Royal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Devin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Honestly, after checkout there was a "Tourism" fee of $22, a "Kansas City development fee,' a $25 hotel parking fee and then of course the taxes. Prepare to pay at least $50 more than you book for. Also, honest truth, after our first elevator experience, we timed the elevators and three times it was 20 minutes! Seriously insane! The convenience of proximity to Crowne Center was totally eclipsed by a total of 80 minutes spent waiting for elevators to and from our room. Stairs were not an option with two huge strollers and babies. On a good note, Union Station at Christmas is one of the best things you can visit!
Stayed 1 night in Nov 2024

10/10 Excellent

CAROL

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Very nice location
Stayed 4 nights in Nov 2024

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Teri

Stayed 2 nights in Nov 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Except we booked a king and we got a room with a fold down queen and a roll on twin. The staff was very accommodating.
Stayed 2 nights in Nov 2024

6/10 Okay

Kristin

The elevators were working and no one informed me. Had to walk down 6 flights of stairs in heels for a conference.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Property conditions & facilities
Great location.
Stayed 2 nights in Nov 2024

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Daughter got engaged at union station hotel was right across the street. Nice area of town to walk around
Stayed 1 night in Sep 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff!
Stayed 1 night in Oct 2024