Grand Hi Lai Hotel offers 535 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, toilets with an electronic bidet, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.