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Tru by Hilton Katy Houston West

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Katy Houston West

Lobby sitting area
Lobby sitting area
Business centre
Front of property - evening/night
Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
200 Ernstes Road, Katy, TX, 77494
  • Main Event
    10 min walk
  • Times Square Entertainment
    18 min walk
  • Memorial Hermann Katy Hospital
    2 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    44 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Bathtub

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

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The price is NZ$192
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About the area

Katy

With a stay at Tru by Hilton Katy Houston West in Katy, you'll be within a 10-minute drive of Katy Mills Mall and Katy Grand. .This hotel is 12.3 mi (19.7 km) from Westheimer Rd and 1.1 mi (1.7 km) from Memorial Hermann Katy Hospital.

What's nearby

  • Katy Grand - 2 min drive
  • Memorial Hermann Katy Hospital - 2 min drive
  • Typhoon Texas - 4 min drive
  • Katy Mills Mall - 5 min drive
  • Katy Park - 8 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 44 min drive

Restaurants

  • ‪Times Square Entertainment - ‬18 min walk
  • ‪Main Event Entertainment - ‬10 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪The Alley - ‬2 min drive

About this property

Tru by Hilton Katy Houston West

Hotel in Katy with free breakfast and a fitness center
Tru by Hilton Katy Houston West offers 105 air-conditioned accommodations with hair dryers and irons/ironing boards. 50-inch LED televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 105 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and an arcade/game room. This hotel also features wedding services, a television in a common area, and a ballroom.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Katy Houston West. A complimentary continental breakfast is served on weekdays from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served between 6:00 AM and 10:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available weekdays 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LED TV
  • Premium channels
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Katy Houston
Tru by Hilton Katy Houston West Katy
Tru by Hilton Katy Houston West Hotel
Tru by Hilton Katy Houston West Hotel Katy

Tru by Hilton Katy Houston West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 298 out of 524 reviews" "
Rating 8 - Good. 119 out of 524 reviews" "
Rating 6 - Okay. 46 out of 524 reviews" "
Rating 4 - Poor. 29 out of 524 reviews" "
Rating 2 - Terrible. 32 out of 524 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

dave, Gulf Breeze

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Easy access to I-10 I a reasonably clean area.
Stayed 1 night in Sep 2024

6/10 Okay

Anitra

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Doris

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Brian

Stayed 1 night in Sep 2024

10/10 Excellent

Qingquan, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness
Zoom in
First let me say the front desk staff was awesome. Now the housekeeper staff needs a lot of work. I think it's crazy that if you put your do not disturb, sign on your door the night before and take it off at 9:00 in the morning. You do not get service. I left my hotel room around 9:00 a.m. and when I came back my room was not serviced. I had no towels or anything. I was told that because I had to sign up when they came in and started their shift that my room automatically didn't get service. That to me is incorrect. If you're a housekeeper when you go to that room to service it. If it at that point in time has the do not disturb sign on the door then the room does not get service. This is from a former housekeeper so when me and my husband left that morning they hadn't even got close to our room. They were all the way down the hall. Not only that, the room needed a more close inspection as I will put a picture below to show you what I'm talking about.
Zoom in hand prints from the last guest ... Just gross 🤮
Stayed 2 nights in Aug 2024

8/10 Good

Prosenjit

Stayed 4 nights in Aug 2024

8/10 Good

Kelly

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

#

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My safety deposit was given back soon after my stay
Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Stayed 1 night in Apr 2024

10/10 Excellent

Rachael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

David, Houston

Disliked: Staff & service, amenities
That old lady I’m the front is rude and not helpful
Stayed 2 nights in Jul 2024

4/10 Poor

Tricia

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

kierra

Stayed 1 night in Jul 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jul 2024

2/10 Terrible

spencer

Checked in and entered my room which someone had items in it already and there were wine bottles and towels everywhere. Went downstairs to address it and they took awhile figuring out what rooms were available, clean, and actually available again
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Cliffton

Stayed 3 nights in Jul 2024

8/10 Good

Garen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Staff was really nice
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
Floor was seeping fluids. Cleaned it and it came right back. Requested non-handicap room and was told hotel was sold out and I could get was a handicapped room. Bed was like a brick.
Stayed 1 night in Jun 2024

10/10 Excellent

Aracely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024