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Fairfield Inn & Suites by Marriott Ottawa Kanata

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairfield Inn & Suites by Marriott Ottawa Kanata

Exterior
Lobby
27-inch LCD TV with cable channels, TV, pay films
Hypo-allergenic bedding, down duvets, pillow-top beds, desk
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • Gym
  • Parking included

Explore the area

Map
578 Terry Fox Drive, Ottawa, ON, K2L 4G8
  • Bell Sensplex
    8 min walk
  • Tim Hortons
    8 min walk
  • Ottawa Fallowfield Station
    17 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    26 min drive

Room options

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About the area

Ottawa

With a stay at Fairfield Inn & Suites by Marriott Ottawa Kanata in Ottawa (Kanata), you'll be within a 5-minute drive of Canadian Tire Centre and Bell Sensplex. .This eco-certified hotel is 13.2 mi (21.2 km) from Rideau Canal and 15.1 mi (24.3 km) from Carleton University.

What's nearby

  • Bell Sensplex - 8 min walk
  • Kanata Centrum Shopping Centre - 17 min walk
  • Canadian Tire Centre - 20 min walk
  • Tanger Outlets - 4 min drive
  • Bayshore Shopping Centre - 8 min drive

Getting around

  • Ottawa Fallowfield Station - 17 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min drive
  • ‪Kanata Noodle House - ‬2 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪East Side Mario's - ‬12 min walk
  • ‪Milestones - ‬3 min drive

About this property

Fairfield Inn & Suites by Marriott Ottawa Kanata

Eco-certified Ottawa hotel in Kanata with free breakfast
Fairfield Inn & Suites by Marriott Ottawa Kanata offers 98 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 27-inch LCD televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 98 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters. 27-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Fairfield Inn & Suites by Marriott Ottawa Kanata. A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has 850 square feet (79 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (850 square feet)
  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 27-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Ottawa West
Country Inn Carlson Ottawa West
Fairfield Inn Marriott Ottawa Kanata Hotel
Fairfield Inn Marriott Ottawa Kanata
Fairfield Inn & Suites by Marriott Ottawa Kanata Hotel
Fairfield Inn & Suites by Marriott Ottawa Kanata Ottawa
Fairfield Inn & Suites by Marriott Ottawa Kanata Hotel Ottawa

Fairfield Inn & Suites by Marriott Ottawa Kanata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 1000 reviews" "
Rating 8 - Good. 294 out of 1000 reviews" "
Rating 6 - Okay. 68 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

William

Room was not cleaned after day 1
Stayed 2 nights in Sep 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Valérie

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Property needing some up keeps
Front desk unattended, I needed to wait almost 10 min to change my room (as my room's deadbolt did not work). The second room assigned to me, there were crumbs, from food left on some of the surfaces in the living room. The room / bed area smelled of someone's strong perfume. The elevator buttons stick, so it's difficult to activate it. The hotel looks like it could use a deep clean, some paint to be fresher and cleaner feeling.
Stayed 1 night in Sep 2024

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. A little disappointed in the breakfast, I have had much better free ones at other chains. Sausage was not browned and instant scrambled eggs were rubbery. Not much else in the selection other than cereal and bagels / bread.
Stayed 1 night in Sep 2024

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenience, close to everything. Although the hotel is older it was cleanwith comfortable beds. I didn't like that there was no tub and the bathroom was very small. The hot andcokd breakfast was excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel and hotel staff are friendly! Initially I was booked into an adjoining room but when I asked to be moved, they did it right away without hesitation. Pool could be a bit warmer in my opinion but twice I had the pool to myself!
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Amenities
Great place , clean , convenient and comfortable really good breakfast
Stayed 1 night in Aug 2024

8/10 Good

Isaac Babatunde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant and helpful. The property is clean and the environment was nice.
Stayed 3 nights in Aug 2024

6/10 Okay

josephine

Liked: Cleanliness
the building is fairly new and clean. I'm not too fond of the shower curtain can't use it because it always falls off.
Stayed 1 night in Aug 2024

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness of the outside garden, friendly staff. I didn’t like the after effect of my eyes after swimming, I think there was too much chlorine in the pool water. I spent the whole night and next morning with red, itchy eyes, and had to go to the pharmacy to purchase eye drops to relieve the discomfort. Overall l enjoyed my stay with the rest of my family.
Stayed 2 nights in Aug 2024

8/10 Good

Lori

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is a cute hotel. Nice staff. Pool is very small.
Stayed 1 night in Aug 2024

10/10 Excellent

Ali

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great amenities. Will definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing staff on site. I had an issue with my credit card due to the previous nights stay at a different hotel and the front desk staff went above and beyond to help me sort it all out and be able to keep my room. I will be booking Marriott from now on.
Stayed 1 night in Aug 2024

8/10 Good

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice quiet stay but the refrigerator and microwave needed to be relocated due to outlet shortage.
Stayed 1 night in Aug 2024

6/10 Okay

Graham

Travelled with family
Front office staff were charming and professional, however, housecleaning staff worked hard but there needs to be more staff to service rooms in a timely and efficient way. Had to ask everyday for towels and paper products. The breakfast selection was extremely limited and on the Friday morning of our stay ran out of nearly everything by 8.30. I find being asked to not request fresh towels whilst being given disposable cups, plates and cutlery in direct conflict with ecco sustainability. The room we had, 317, was the best layout of a hotel room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 4 nights in Aug 2024

8/10 Good

Suzanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff were great. Unfortunately due to some ignorant customers there were numerous cigarette butts outside the doors, front and side which was disappointing.
Stayed 5 nights in Aug 2024

10/10 Excellent

Meri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front of the house staff.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for me
Stayed 4 nights in Aug 2024

10/10 Excellent

Frank Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Narish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this location. Impressed by the size of the room and counter space in the washroom, something you don't typically find in new hotels. Staff friendly and welcoming. Will definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Aug 2024

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping and highway
Haven’t stayed at this location before but would do so again. Clean, modern and quiet. Very close to Kanata sports fields and arenas and tons of shopping and restaurants
Stayed 1 night in Aug 2024