Fairfield Inn & Suites by Marriott Ottawa Kanata

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairfield Inn & Suites by Marriott Ottawa Kanata

Exterior
Indoor pool
27-inch LCD TV with cable channels, TV, pay films
Lobby lounge
Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • Free WiFi
  • Gym

Explore the area

Map
578 Terry Fox Drive, Ottawa, ON, K2L 4G8
  • Bell Sensplex
    8 min walk
  • Tim Hortons
    8 min walk
  • Ottawa Fallowfield Station
    17 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    26 min drive

Room options

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Fairfield Inn & Suites by Marriott Ottawa Kanata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 1002 reviews" "
Rating 8 - Good. 294 out of 1002 reviews" "
Rating 6 - Okay. 70 out of 1002 reviews" "
Rating 4 - Poor. 21 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

William

Room was not cleaned after day 1
Stayed 2 nights in Sep 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Valérie

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Property needing some up keeps
Front desk unattended, I needed to wait almost 10 min to change my room (as my room's deadbolt did not work). The second room assigned to me, there were crumbs, from food left on some of the surfaces in the living room. The room / bed area smelled of someone's strong perfume. The elevator buttons stick, so it's difficult to activate it. The hotel looks like it could use a deep clean, some paint to be fresher and cleaner feeling.
Stayed 1 night in Sep 2024

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. A little disappointed in the breakfast, I have had much better free ones at other chains. Sausage was not browned and instant scrambled eggs were rubbery. Not much else in the selection other than cereal and bagels / bread.
Stayed 1 night in Sep 2024

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenience, close to everything. Although the hotel is older it was cleanwith comfortable beds. I didn't like that there was no tub and the bathroom was very small. The hot andcokd breakfast was excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel and hotel staff are friendly! Initially I was booked into an adjoining room but when I asked to be moved, they did it right away without hesitation. Pool could be a bit warmer in my opinion but twice I had the pool to myself!
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Amenities
Great place , clean , convenient and comfortable really good breakfast
Stayed 1 night in Aug 2024

8/10 Good

Isaac Babatunde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant and helpful. The property is clean and the environment was nice.
Stayed 3 nights in Aug 2024

6/10 Okay

josephine

Liked: Cleanliness
the building is fairly new and clean. I'm not too fond of the shower curtain can't use it because it always falls off.
Stayed 1 night in Aug 2024

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness of the outside garden, friendly staff. I didn’t like the after effect of my eyes after swimming, I think there was too much chlorine in the pool water. I spent the whole night and next morning with red, itchy eyes, and had to go to the pharmacy to purchase eye drops to relieve the discomfort. Overall l enjoyed my stay with the rest of my family.
Stayed 2 nights in Aug 2024

8/10 Good

Lori

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is a cute hotel. Nice staff. Pool is very small.
Stayed 1 night in Aug 2024

10/10 Excellent

Ali

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great amenities. Will definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing staff on site. I had an issue with my credit card due to the previous nights stay at a different hotel and the front desk staff went above and beyond to help me sort it all out and be able to keep my room. I will be booking Marriott from now on.
Stayed 1 night in Aug 2024

8/10 Good

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice quiet stay but the refrigerator and microwave needed to be relocated due to outlet shortage.
Stayed 1 night in Aug 2024

6/10 Okay

Graham

Travelled with family
Front office staff were charming and professional, however, housecleaning staff worked hard but there needs to be more staff to service rooms in a timely and efficient way. Had to ask everyday for towels and paper products. The breakfast selection was extremely limited and on the Friday morning of our stay ran out of nearly everything by 8.30. I find being asked to not request fresh towels whilst being given disposable cups, plates and cutlery in direct conflict with ecco sustainability. The room we had, 317, was the best layout of a hotel room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 4 nights in Aug 2024

8/10 Good

Suzanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff were great. Unfortunately due to some ignorant customers there were numerous cigarette butts outside the doors, front and side which was disappointing.
Stayed 5 nights in Aug 2024

10/10 Excellent

Meri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front of the house staff.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for me
Stayed 4 nights in Aug 2024

10/10 Excellent

Frank Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Narish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this location. Impressed by the size of the room and counter space in the washroom, something you don't typically find in new hotels. Staff friendly and welcoming. Will definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Aug 2024

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping and highway
Haven’t stayed at this location before but would do so again. Clean, modern and quiet. Very close to Kanata sports fields and arenas and tons of shopping and restaurants
Stayed 1 night in Aug 2024