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The Manor Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Manor Hotel

Front of property - evening/night
Interior entrance
Lobby
3 bars/lounges, poolside bar
Property grounds

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast included
  • Room service

Explore the area

Map
KG 552 Street, Kigali, Kigali
  • Kigali Golf Club
    9 min walk
  • Ivuka Arts Kigali
    3 min drive
  • Delhi Darbar
    7 min walk
  • Kigali (KGL-Kigali Intl.)
    21 min drive

Room options

View all photos for Deluxe Double Room, 1 Bedroom, Golf View

20 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Double Room, 1 Bedroom, Golf View

  • 250 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

20 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Standard Single Room

  • 40 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Executive Double Room

20 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Executive Double Room

  • 55 sq m
  • City view
  • Sleeps 2
  • 2 King Beds OR 2 Twin Beds

View all photos for Deluxe Twin Room

Balcony view

Deluxe Twin Room

  • Golf view
  • Sleeps 2
  • 1 Large Twin Bed

Similar properties

Exterior

Park Inn by Radisson Kigali

Pool
Spa
Parking included
Free WiFi
4.5 out of 5, Wonderful, (92)
The price is NZ$195
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Park Inn by Radisson Kigali

About the area

Kigali

With a stay at The Manor Hotel in Kigali (Remera), you'll be a 15-minute drive from Presidential Palace Museum. .This family-friendly hotel is 2.6 mi (4.2 km) from Kigali Convention Centre and 0.5 mi (0.7 km) from Kigali Golf Club.

What's nearby

  • Kigali Golf Club - 9 min walk
  • Kigali Heights - 5 min drive
  • BK Arena - 6 min drive
  • Kigali Convention Centre - 6 min drive
  • Kigali Genocide Memorial Centre - 7 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 21 min drive

Restaurants

  • ‪Casa Keza - ‬3 min drive
  • ‪Inzora Rooftop Cafe - ‬5 min drive
  • ‪PILI PILI RESTAURANT - ‬4 min drive
  • ‪Meze Fresh - ‬6 min drive
  • ‪360° Degrees Pizza - ‬6 min drive

About this property

The Manor Hotel

Family-friendly Kigali hotel in Remera with 3 restaurants
The Manor Hotel offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and complimentary toiletries. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

SALS' SPA has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. Children under 16 years old are not allowed in the spa without adult supervision.
Make yourself at home in one of the 23 individually decorated guestrooms, featuring refrigerators and minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Indian cuisine at Shere Sardar, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM. A complimentary manager's reception is offered each day.
Shere Sardar - This poolside restaurant specializes in Indian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Marco´s - This poolside restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Silk - Overlooking the pool and garden, this restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner.
O´Connels - Overlooking the pool and garden, this bar serves lunch and dinner.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, French, Hindi, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Shere Sardar
  • Marco´s
  • Silk
  • O´Connels

Things to do

  • Fitness classes
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Karaoke
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Fridge
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Accessible airport shuttle
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Mosquito nets
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Manor Hotel Kigali
Manor Kigali
The Manor Hotel Hotel
The Manor Hotel Kigali
The Manor Hotel Hotel Kigali

The Manor Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 79 reviews" "
Rating 8 - Good. 28 out of 79 reviews" "
Rating 6 - Okay. 21 out of 79 reviews" "
Rating 4 - Poor. 8 out of 79 reviews" "
Rating 2 - Terrible. 4 out of 79 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Liked: Cleanliness
View of the golf course. Large shower/bath/toilet, verandah. Swimming pool, outside seating areas.
Stayed 4 nights in Jul 2024

2/10 Terrible

Jimmy Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in May 2024

6/10 Okay

Michel, Kalamazoo

Liked: Staff & service
Disliked: Amenities
The place has great potential. A few things can be improved to make it better. The breakfast is basic, there is less things to eat each day. The food at restaurants is overcharged based on what you can find at nearby and better restaurants. Room are comfortable but amenities in room is lacking.. eg: there was only 2 hangers. Sanitary equipment is very old and outdated in bathrooms etc. The few improvements can give the place a better reputation and attract more customers.
Stayed 8 nights in Dec 2023

6/10 Okay

Fergus

Travelled with partner
Liked: Cleanliness, staff & service
Noise and owner using hotel for other business, like swimming lessons for kids.
Stayed 5 nights in Mar 2022

8/10 Good

Eduardo

Stayed 6 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2021

4/10 Poor

Mansoor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing non-stay
Was brought to the hotel and asked to pay for the transport which they did not say how much before the transport. Then they told us they are full and sent us to another hotel which I paid for that hotel and asked for them to make sure hotels.com does not charge me. Did not do that for me. Poor management and support.
Stayed 1 night in Nov 2020

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great value for business stays.
Stayed 2 nights in Nov 2020

8/10 Good

Joakim

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Friendly staff butt worn down
Staff is very friendly and helpful. The hotel itself could be in better condition. It’s clean and all but everything is quite worn down.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The balcony was so nice to have. The outdoor music was quite loud while I was in my room. The dining was so nice open to the outdoors. The service was more than perfect!
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 11 nights in Oct 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I think this property has recently changed ownership or management since we last stayed there in 2017. It’s poorly run, terrible Management. The pictures on this site are misleading are not what the place looks like. Their rooms were nasty, mold in the showers, poor drainage, unvaccumed rooms. It was just a terrible experience.
Stayed 2 nights in Aug 2019

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Great service friendly staff needs s makeover
The hotel needs to be updated however the staff were incredible. Restaurants good.new atmosphere
Stayed 12 nights in Aug 2019

8/10 Good

yogesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
It was comfortable
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Very friendly and well mannered staff. Keep up the good work !
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good bones, good staff, bathroom updates suggested
This hotel is tucked away in a quiet residential area. It was ideal for adjusting to the time change. It does require taxis to head to any points of interest. The food was good, and the staff was very kind and helpful. Our room needed updating (particularly the bathroom) but was very spacious and we had a beautiful view of the Rwandan hills.
Stayed 2 nights in Nov 2018

10/10 Excellent

Tricia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was great! beautiful view of the city. I would highly recommend this hotel.
Stayed 1 night in Nov 2018

6/10 Okay

Anneke, Mombasa

Liked: Staff & service
Disliked: Property conditions & facilities
Very friendly staff. Rooms old fashioned. Nice city view from the balcony.
Stayed 2 nights in Sep 2018

10/10 Excellent

Dr Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We were very satisfied about the service and the standard of the place
Stayed 8 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Some amazing photoshop done on the photos... place is falling apart, from shower heads to doorknobs... few staying here so while the staff were friendly, they hover around and watch your every move, impossible to relax. Does not match the price, 40 bucks maximum, even in Kigali. I left early. Beware the reviews, take a glance and you’ll see some patterns that arise suspicions of how genuine they are.
Stayed 4 nights in May 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dated and overpriced.
This hotel is so overrated. It's old and dumpy, although the beds were clean and comfortable and the staff were extremely friendly. In general though, the rooms are old and smell musty. There's no working elevator so you have to take mazes of stairs to the rooms. My first room had a leak in the ceiling which led to dripping all night. The shower was also spraying into the room. There are like 5-6 restaurants and bars in the place, but almost all empty except for 1-2 people. It may have been glorious back in the day, but now it's dated and overpriced.
Stayed 4 nights in Mar 2018

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relax in Kigali
Trip was amazing to Kigali The Manor Hotel was a bonus the staff was so polite and kind at all times Staying at the manor hotel was wonderful very good food and service
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel with friendly staff and good facilities. Has a variety of pretty nice restaurants and a pleasant garden. The double bed in the suite was the biggest I have ever seen. Carpet in the hallways could need a revamp here and there, but over all this place is in pretty good shape.
Stayed 4 nights in Nov 2017

10/10 Excellent

Christian , MDR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Not in Kigali Center but very convenient .Food is excellent by Rwandan standards

6/10 Okay

Vishal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
badget hotel with Indian restaurant
badly needs maintenance, shower was very poor