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Fairfield Inn & Suites by Marriott Knoxville/East

2.5 star property

Photo gallery for Fairfield Inn & Suites by Marriott Knoxville/East

Lobby
Free daily continental breakfast
Indoor pool
Studio, 1 King Bed with Sofa bed
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1551 Cracker Barrel Ln, Knoxville, TN, 37914
  • Knoxville Zoo
    ‪10 min drive‬
  • Knoxville Convention Center
    ‪13 min drive‬
  • University of Tennessee
    ‪14 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds

Studio, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Strawberry Inn & Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.0 out of 5, Very good, (1001)
The price is NZ$154
for 1 room
includes taxes & fees
7 May - 8 May
Best Western Plus Strawberry Inn & Suites

About the area

Knoxville

With a stay at Fairfield Inn & Suites by Marriott Knoxville/East in Knoxville (Strawberry Plains Pike), you'll be within a 15-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 12 mi (19.3 km) from Neyland Stadium and 12.2 mi (19.7 km) from Thompson–Boling Arena.

What's nearby

  • Knoxville Zoo - 10 min drive - 12.6 km
  • Market Square - 13 min drive - 17.8 km
  • Knoxville Convention Center - 13 min drive - 18.0 km
  • University of Tennessee - 14 min drive - 18.9 km
  • Neyland Stadium - 15 min drive - 19.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 30 min drive

Restaurants

  • ‪Texas Roadhouse - ‬9 min drive
  • ‪Cruze Farm Ice Cream - East Knoxville - ‬11 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Green Mountain Coffee Roasters - ‬13 min drive
  • ‪Price Less Foods - ‬9 min drive

About this property

Fairfield Inn & Suites by Marriott Knoxville/East

Hotel in Knoxville with free breakfast and a 24-hour fitness center
Fairfield Inn & Suites by Marriott Knoxville/East offers 105 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary continental breakfast is served daily.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Hotel Knoxville/East
Fairfield Inn Knoxville/East
Fairfield Inn Knoxville/East Hotel Knoxville
Fairfield Inn Knoxville/East Hotel
Fairfield Inn Knoxville/East Knoxville
Fairfield Inn Suites Knoxville/East
Fairfield Inn Suites by Marriott Knoxville/East
Fairfield Inn & Suites by Marriott Knoxville/East Hotel
Fairfield Inn & Suites by Marriott Knoxville/East Knoxville

Fairfield Inn & Suites by Marriott Knoxville/East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 334 out of 771 reviews
Rating 8 - Good. 276 out of 771 reviews
Rating 6 - Okay. 93 out of 771 reviews
Rating 4 - Poor. 48 out of 771 reviews
Rating 2 - Terrible. 20 out of 771 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

dale, Amarillo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely quiet. Safe area
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria, ELK RIVER

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tired and worn.
Stayed 1 night in Apr 2025

2/10 Terrible

Ed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and efficient.
Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Liked: Staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Darlene

Stayed 1 night in Mar 2025

6/10 Okay

Rachel

Stayed 1 night in Mar 2025

4/10 Poor

Jacqueline

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Curtains were ripped in the room, linen was dirty on bed, construction was going on all day and night which was never mentioned on the website. Had I known that, I would hav never booked during that time.
Stayed 4 nights in Mar 2025

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness
Everything was very dirty and in bad condition.
Stayed 1 night in Mar 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service
Pool was down, property looked unfinished, but good experience
Stayed 1 night in Mar 2025

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away

This place was remodeling but even with remodeling it is not up to par. Renovations were being done after 11:00 pm and their workers and supplies everywhere. One worker was running around with what looked like blood or red paint all over his face, very shady people around the motel, and pot smoking on each floor. Not the type of hotel we want our family at. It was too late for us to find another place so we stayed and got no sleep and left the next morning even though we had reserved it for two nights. After complaining about the below par standards we still did not get a refund for the second night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very nice room.
Stayed 1 night in Mar 2025

10/10 Excellent

Judy

Travelled with partner
Liked: Amenities
Pleasant staff
Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Dustin

Disliked: Cleanliness, amenities, property conditions & facilities
Pool was out of order. Fitness room was out of order. Construction everywhere. Remodeling inside and out was half finished.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Night in Knoxville

Was our bad timing to arrive as the lobby was being re-tiled, the elevator out of service, and the fitness center closed (for the re-tiling). We stayed on the first floor and our visit was fine; nice breakfast. When we reported a bulb out, front desk provided a new one. Nice comfortable bed
Stayed 1 night in Feb 2025

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The Fairfield Inn & Suites, Knoxville East was very good. The staff was really helpful and kind. Although there was some work being done on the hotel, the staff was very aware of the people staying and very safe. The rooms were very clean and neat. The room was comfortable and the beds good. Overall, our stay was excellent.
Stayed 2 nights in Feb 2025

8/10 Good

Karri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Evangelynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Hotel undergoing remodeling. Very pleasant front desk clerks. Well-lit parking. Place was clean. Breakfast was the usual hotel stuff and was fresh and tasty. I felt it was fairly priced for what you get. Would stay again.
Stayed 1 night in Jan 2025

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

A title

Seemed to be having a lot of repair done.
Stayed 1 night in Jan 2025

10/10 Excellent

Sheri

Travelled with partner
Property has been undergoing renovation for quite a while.
Stayed 2 nights in Dec 2024

8/10 Good

Earlena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was easy to find. The staff seemed stressed and the property needed some TLC. Otherwise, my stay was good and I would stay there again.
Stayed 1 night in Dec 2024

6/10 Okay

Jane

Liked: Staff & service, room comfort

Not up to Fairfield standards

An older hotel that had been redecorated fairly recently. Staff friendly but room we had was in need of repairs. There was duct tape holding the rug down at the door and the toilet lid was broken. The exterior entranceway was “decorated with Astro turf rather than shrubs and grass. It was not what we expected for a Fairfield Inn.
Stayed 1 night in Nov 2024

10/10 Excellent

Tonya

Stayed 2 nights in Nov 2024