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Best Western Plus Krakow Old Town

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Krakow Old Town

Exterior
Bar (on property)
Premium Room, 2 Single Beds, Non Smoking, Refrigerator
Reception
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
Sw. Gertrudy Street 6, Kraków, Lesser Poland, 31-046
  • Royal Road
    2 min walk
  • St. Francis of Assisi Church and Monastery
    5 min walk
  • Main Market Square
    6 min walk
  • Kraków (KRK-John Paul II - Balice)
    24 min drive

Room options

View all photos for Premium Room, 1 Single Bed, Non Smoking, Refrigerator

Premium Room, 1 Single Bed, Non Smoking, Refrigerator

Premium Room, 1 Single Bed, Non Smoking, Refrigerator

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed, Non Smoking, Refrigerator

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds, Non Smoking, Refrigerator

Premium Room, 2 Single Beds, Non Smoking, Refrigerator

Premium Room, 2 Single Beds, Non Smoking, Refrigerator

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking, Refrigerator

Superior Room, 2 Single Beds, Non Smoking, Refrigerator

Superior Room, 2 Single Beds, Non Smoking, Refrigerator

  • Sleeps 3
  • 2 Twin Beds

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About the area

Kraków

With a stay at Best Western Plus Krakow Old Town, you'll be centrally located in Kraków, steps from Royal Road and 6 minutes by foot from Main Market Square. .This hotel is 0.6 mi (0.9 km) from Wawel Castle and 7.7 mi (12.5 km) from Wieliczka Salt Mine.

What's nearby

  • Royal Road - 2 min walk - 0.2 km
  • Main Market Square - 6 min walk - 0.6 km
  • St. Mary's Basilica - 7 min walk - 0.6 km
  • Wawel Castle - 11 min walk - 0.9 km
  • Galeria Krakówska - 12 min walk - 1.0 km

Getting around

  • Turowicza Station - 6 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 24 min drive

Restaurants

  • ‪Miód Malina - ‬5 min walk
  • ‪Vegab - ‬4 min walk
  • ‪Restauracja Czarna Kaczka | Restaurant The Black Duck - ‬4 min walk
  • ‪Pizzatopia - ‬5 min walk
  • ‪Od Jajka Do Jabłka - ‬1 min walk

About this property

Best Western Plus Krakow Old Town

Hotel with free breakfast, steps from Royal Road
Best Western Plus Krakow Old Town offers 92 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 92 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include shopping on site, wedding services, and a banquet hall.
Grab a bite to eat at Midtown, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Midtown - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PLN 65 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Midtown

Things to do

  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 80.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 65 per day
  • Rollaway bed fee: PLN 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Hotel Krakow Old Town
Best Western Plus Krakow Old Town Hotel
Best Western Krakow Old Town Hotel Krakow
Best Western Krakow Old Town Hotel
Monopol Hotel Krakow
Best Western Krakow Old Town
Plus Krakow Old Town Krakow
Best Western Plus Krakow Old Town Hotel
Best Western Plus Krakow Old Town Kraków
Best Western Plus Krakow Old Town Hotel Kraków

Best Western Plus Krakow Old Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 400 out of 1000 reviews" "
Rating 8 - Good. 465 out of 1000 reviews" "
Rating 6 - Okay. 98 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was on floor 2. The elevator stppped on 1 or 3 and you have to use the stairs to go to 2. The room was tiny and cramped. The bathroom worse. The showers you could not move in and barely fit a person. Breakfast was just ok. Nothing great.
Stayed 3 nights in Aug 2024

8/10 Good

elise

Travelled with partner
Liked: Cleanliness, staff & service
The location was great for walking to old town and to the castle and the Jewish quarter. It is a budget hotel . The breakfast was adequate, not special , nothing was special about the hotel. Except the location, which was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Fahad

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice location and nice hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Tomas

Stayed 2 nights in Jul 2024

10/10 Excellent

Janet Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, plenty of options. Staff very friendly. Rooms very clean
Stayed 4 nights in Jun 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Really good location! Nice and central! Just used as a base but bring an extra pillow if staying as only provided with one pillow. Facilities in the room were great! Shampoo, body wash and hairdryer were in there! Staff were helpful
Stayed 4 nights in Jun 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good, clean, etc. and had a great breakfast. The location is between the Castle and Old Town and is adjacent to the park between the two. The older building creates some inconvenience with 1) no good place to unload, 2) a number of steps to get to the front door, and 3) a small elevator
Stayed 1 night in May 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Amenities
Lovely staff and service, wonderful breakfast, we were very happy with our stay. Thank you to the front desk staff for some great helpful tips on plays to see and how to get around the city. The cleaning attendants were very nice and we got a chance to chat with a couple of them, also got some excellent tips on good places to visit. I will stay here again.
Stayed 4 nights in Jun 2024

2/10 Terrible

SungMin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is really old. Elevator doesn't stop on the floor of where my room is. Stains on the carpet. Very small beds and shower.
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location... just 5 minutes to old town. Tram station just across street. You can book a tour that can pick you up from hotel. Super convenient location and super friendly staff. Breakfast was included and you can't go wrong with polish buffet. Fresh and tasty food, many beverages to choose from. Room was a little outdated, but i did not mind for the price at it was adequate to what to expect. I highly recommend Best Western Plus.
Stayed 2 nights in May 2024

8/10 Good

Jillian

Stayed 4 nights in May 2024

10/10 Excellent

Jadwiga, Kent

Unique building! Elevator stops @ 3rd floor for rooms on 2nd floor you need to walk down at least 15 steps, or walk up 10 steps for 3rd floor. Our 1st room #112, handicap when using a shower it flooded the bathroom floor. My granddaughter was told by Iwona at front desk take short shower. I took photos to show that bathroom after I took a shower. After 2 days of that, we finally hit an ideal room #102, 1st floor elevator, shower stall to our liking. However, we got to enjoy it for 1 1/2 days, because we had to leave @3:30 am to catch a plane.
Stayed 4 nights in May 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful staff
Stayed 2 nights in May 2024

10/10 Excellent

MR George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadness at leaving!! My second visit in 6 months!!
It was lovely to be recognised and welcomed by reception staff on arrival!! The atmosphere was quiet and peaceful and our room 221 contained all we needed inc safe, tea/coffee, big TV and soft cosy bed! Rooms were fresh, clean, and perfectly laid out. Breakfast contained wide range of food for all nationalities with staff quickly topping up when plates trays and bowls of food disappeared by hungry tourists!! Stepping out side trams were at our disposal but we walked where ever we could. The hotel location is so convenient; use the pedestrian crossing and you are in a few minutes in an area of history and beauty and excitement with hundreds and more dining in and out in the huge square and adjoining streets!! WE felt safe walking through the crowds at night and police were in a number of places Music in church of st Peter and StPaul attracted us on 2 evenings the few kms of walkway with trees and shrubs on either side was so romantic!¬ you coud not get lost as at ran paralell to the road and tramway It was a nice way to walk to the biggest shopping centre I have ever been in! If any one is looking for a nice break go to Poland to the BEST WESTERN ,PLUS KRAKOW OLD TOWN!!! and you wont be disappointed. excuse haste!
Stayed 3 nights in May 2024

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service Had a problem with the fridge , they replaced it straight away, staff all friendly and informative, would definitely recommend
Stayed 3 nights in May 2024

10/10 Excellent

Ivona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location
Stayed 3 nights in Apr 2024

8/10 Good

steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location located within 10 minute to the main square and the jewish quarter
Stayed 5 nights in Mar 2024

10/10 Excellent

KATHLEEN ANN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Deborah

Stayed 3 nights in Feb 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Carla

Stayed 2 nights in Dec 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rafael was so pleasant and help only downside we didn’t have breakfast one day as too busy
Stayed 3 nights in Nov 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, helpful staff, nice room, good breakfast and evening meals. Nice hotel would stay there again.
Stayed 5 nights in Nov 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023