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Best Western Plus Krakow Old Town

3.0 star property

Photo gallery for Best Western Plus Krakow Old Town

Exterior
Reception
Superior Room, 2 Single Beds, Non Smoking, Refrigerator
Bar (on property)
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Bar
  • Air conditioning

Explore the area

View map
Sw. Gertrudy Street 6, Kraków, Lesser Poland, 31-046
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Main Market Square
    ‪6 min walk‬
  • Place, Wawel Castle
    ‪8 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed, Non Smoking, Refrigerator

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Single Bed, Non Smoking, Refrigerator

Premium Room, 1 Single Bed, Non Smoking, Refrigerator

Premium Room, 1 Single Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds, Non Smoking, Refrigerator

Premium Room, 2 Single Beds, Non Smoking, Refrigerator

Premium Room, 2 Single Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking, Refrigerator

Superior Room, 2 Single Beds, Non Smoking, Refrigerator

Superior Room, 2 Single Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 2 Twin Beds

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About the area

Kraków

A stay at Best Western Plus Krakow Old Town places you in the heart of Kraków, within a 15-minute walk of Main Market Square and Wawel Castle. .This hotel is 7.7 mi (12.5 km) from Wieliczka Salt Mine and 0.1 mi (0.1 km) from Planty Park.

What's nearby

  • Royal Road - 1 min walk - 0.1 km
  • Planty Park - 1 min walk - 0.1 km
  • Main Market Square - 6 min walk - 0.6 km
  • St. Mary's Basilica - 6 min walk - 0.6 km
  • Wawel Castle - 8 min walk - 0.7 km

Getting around

  • Turowicza Station - 6 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 24 min drive

Restaurants

  • ‪Bar Mleczny Pod Temidą - ‬5 min walk
  • ‪Miód Malina - ‬4 min walk
  • ‪Dziórawy Kocioł - ‬5 min walk
  • ‪Vegab - ‬4 min walk
  • ‪Rzeźnia Ribs on fire - ‬3 min walk

About this property

Best Western Plus Krakow Old Town

Hotel with free breakfast, 6-minute walk to Main Market Square
Best Western Plus Krakow Old Town offers 92 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 92 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include shopping on site, wedding services, and a banquet hall.
Grab a bite to eat at Midtown, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Midtown - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (PLN 65 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Midtown

Things to do

  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 80.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 65 per day
  • Rollaway bed fee: PLN 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Hotel Krakow Old Town
Best Western Plus Krakow Old Town Hotel
Best Western Krakow Old Town Hotel Krakow
Best Western Krakow Old Town Hotel
Monopol Hotel Krakow
Best Western Krakow Old Town
Plus Krakow Old Town Krakow
Best Western Plus Krakow Old Town Hotel
Best Western Plus Krakow Old Town Kraków
Best Western Plus Krakow Old Town Hotel Kraków

Best Western Plus Krakow Old Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 412 out of 1001 reviews
Rating 8 - Good. 461 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff, very clean and a great location

Hotel facilities were fresh and clean, staff were excellent and very helpful. Restaurant service was surprisingly slow despite being very, very quiet when we ate there.
Stayed 1 night in Aug 2025

10/10 Excellent

Gretell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful place. Very close to Old Town, and the staff is very professional . I really enjoy the way we were treated. It really makes your stay pleasant.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the market square in front is the park, 5 minutes to main station.
Stayed 4 nights in Jun 2025

10/10 Excellent

jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent location,room was clean and ready early, breakfast was lovely
Stayed 4 nights in Jun 2025

6/10 Okay

Kelsey

Travelled with group
Liked: Amenities
The location of the property is great with convenient parker. Remember, that you need to call in advance to reserve a parking spot for yourself. The overall design of the inside of the property is interesting. The lighting was very bright inside the room & the hallways. and the AC unit didn't work. But other than that, it was an easy and convenient place to stay in Krakow.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Comfortable. Good buffet breakfast. Friendly helpful staff
Stayed 4 nights in May 2025

10/10 Excellent

Paul

Stayed 2 nights in May 2025

8/10 Good

Emma Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant hotel, the area is very quiet. Within walking distance of the main square
Stayed 4 nights in May 2025

8/10 Good

piaras

Stayed 1 night in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Great location..

The best part of this hotel is the location. You are basically across the street from the old town. So going to places to eat was easy. The staff are actually very friendly and helpful. We even enjoyed a few drinks in the small bar area/room. But if you have the option request a bigger room for more comfort. Some of the rooms are a bit on the small side so if you are with some one else it feels a bit cramped. But it was comfortable for just sleeping.
Stayed 4 nights in Feb 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, clean and staff are very helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Moira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location.
Stayed 3 nights in Feb 2025

10/10 Excellent

matthew

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Feb 2025

8/10 Good

Phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine, Melrose Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area has it all. The best Western offers a free buffet breakfast in the morning, that allows for eating and heading off to your adventure. The best western hotel is really walkable to so many areas in city center and near the old Jewish quarter. Also, the train runs right in front of the hotel. Everything is so easily accessible. The staff is helpful and friendly. Absolutely recommend this hotel ♥️
Stayed 6 nights in Jan 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

A city break and this hotel is really well situated
Stayed 4 nights in Jan 2025

10/10 Excellent

Gabriel

Stayed 4 nights in Jan 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff in an amazingly convenient area. Right next to the kiss and ride stop for day trips and a short 5 min walk from the old square for food sightseeing etc. another short walk to the Jewish quarter. There is a park area opposite the hotel that is well lit at night and the police patrol quite regularly so you felt safe travelling through it even on new years when we were there. Transfer to balice airport was 130zlty and took around 25 minutes.
Stayed 5 nights in Dec 2024

10/10 Excellent

Timothy, Kansas City

Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for the market and old town.

Hotel is in a good location for the Christmas markets, the castle, the old town, riverside, main train station, tram stops and 10 minutes from an excellent shopping mall. Have stayed here before so knew what to expect, rooms are comfortable, check in and out was faultless, staff are friendly, breakfast was good. Would stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our double bed was very small , pillows very soft, bed very soft for our personal preference. Shower small, room was small and warm. Breakfast cups were dirty and very slow in replenishment of food . Well situated for old town .
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria Elena, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff very helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Olga

Stayed 3 nights in Sep 2024

6/10 Okay

Sheila

Liked: Cleanliness, staff & service, amenities
The decoration was not attractive and the breakfast only soso.
Stayed 3 nights in Sep 2024