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Ascott Kuala Lumpur

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ascott Kuala Lumpur

2 outdoor pools
Reception
2-Bedroom Executive | Private kitchen
Premium bedding, down duvets, minibar, in-room safe
Aromatherapy, hot stone massages, deep-tissue massages, Swedish massages

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Barbecue grill
    Barbecue grill
  • Pool
    Pool
  • Bar
    Bar
  • Outdoor space
    Outdoor space
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly

Explore the area

Map
No 9 Jalan Pinang, Kuala Lumpur, 50450
  • Kuala Lumpur Convention Centre
    2 min walk
  • Suria KLCC Shopping Centre
    3 min walk
  • Aquaria KLCC
    5 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    47 min drive

Room options

View all photos for 1-Bedroom Premier Twin

Premium bedding, down duvets, minibar, in-room safe

1-Bedroom Premier Twin

  • 78 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2-Bedroom Premier

2-Bedroom Premier

2-Bedroom Premier

  • 133 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for 3-Bedroom Premier

3-Bedroom Premier | Living area

3-Bedroom Premier

  • 168 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Twin Beds

View all photos for 1-Bedroom Premier

Premium bedding, down duvets, minibar, in-room safe

1-Bedroom Premier

  • 78 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2-Bedroom Executive

2-Bedroom Executive

2-Bedroom Executive

  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio Premier

Studio Premier

Studio Premier

  • 57 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool
Ascott Star KLCC Kuala Lumpur
Pool
Pet-friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (122)
The price is NZ$346
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Ascott Star KLCC Kuala Lumpur

About the area

Kuala Lumpur

With a stay at Ascott Kuala Lumpur, you'll be centrally located in Kuala Lumpur, steps from Kuala Lumpur Convention Centre and 3 minutes by foot from Suria KLCC Shopping Centre. .This family-friendly aparthotel is 0.3 mi (0.5 km) from Petronas Twin Towers and 0.4 mi (0.6 km) from KLCC Park.
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Suria KLCC Shopping Centre - 3 min walk - 0.3 km
  • Petronas Twin Towers - 6 min walk - 0.5 km
  • KLCC Park - 8 min walk - 0.7 km
  • Pavilion Kuala Lumpur - 11 min walk - 1.0 km
  • Berjaya Times Square - 3 min drive - 2.5 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Samad Al Iraqi Restaurant - ‬3 min walk
  • ‪M Marini Grand Caffe - ‬1 min walk
  • ‪Beta - ‬7 min walk
  • ‪WIP On The Park - ‬1 min walk
  • ‪Subway - ‬2 min walk

About this property

Ascott Kuala Lumpur

Luxury Kuala Lumpur aparthotel in Kuala Lumpur City Centre with 2 outdoor swimming pools
Ascott Kuala Lumpur offers 221 accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 29-inch LCD televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2019.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ozmosis Wellness Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Treat yourself to a stay in one of the 221 individually decorated guestrooms, featuring fireplaces and LCD televisions. Your bed comes with down comforters and premium bedding. Kitchenettes are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get around on the complimentary shuttle, which operates within 5 kilometers.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the aparthotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this aparthotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Steam room
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • 2 treatment rooms
  • Thai massages
  • Ayurvedic treatments
  • Prenatal massages
  • Reflexology
  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages
  • Aromatherapy
  • Body scrubs
  • Facials

Internet

  • Free WiFi

Parking and transport

  • Covered self parking on site (MYR 10 per day)
  • Covered extended parking on site (MYR 250 per week)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Free local area shuttle up to 5 kilometres
  • Free shopping centre shuttle
  • Car not required

Family friendly

  • Free cot/infant bed
  • Children's pool
  • Babysitting (surcharge)

Kitchenette

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Freezer
  • Water dispenser
  • Toaster
  • Cookware/dishes/utensils
  • Cleaning supplies
  • Electric kettle

Dining

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 21 for adults and MYR 15 for children
  • 1 bar
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Down duvet
  • Bed sheets provided
  • Rollaway/extra beds: MYR 180.0 per night

Bathrooms

  • Bath or shower
  • Toilet paper
  • Bidet
  • Shampoo
  • Eco-friendly toiletries
  • Towels provided
  • Slippers
  • Soap
  • Hairdryer
  • Free toiletries

Living spaces

  • Fireplace
  • Dining room
  • Sitting area

Entertainment

  • 29-inch LCD TV with satellite service
  • Books
  • TV in a common area

Outdoor areas

  • Terrace
  • Barbecue
  • Vegetable garden
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Laptop workspace
  • Desk chair
  • Conference space

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • MYR 800 per accommodation per night
  • 2 total (up to 10 kg per pet)
  • Welcoming cats and dogs only
  • Food and water bowls and litter trays are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • In-room massages

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the shopping district
  • In the city centre
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Fitness centre
  • Bike rentals nearby
  • Golf nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 221 rooms
  • 33 floors
  • 1 building
  • Built in 1999
  • Individually decorated

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
The listed parking fee does not include in/out privileges. Guests must pay upon each exit of the parking area.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 800 per accommodation, per night
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 180.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately MYR 21 for adults and MYR 15 for children
  • Airport shuttle fee: MYR 275 per vehicle (one-way, maximum occupancy 5)
  • Covered self parking fee: MYR 10 per day
  • Covered extended parking fee: MYR 250 per week
  • Pet fee: MYR 800 per accommodation, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Ascott Aparthotel Kuala Lumpur
Ascott Kuala Lumpur
Kuala Lumpur Ascott
Ascott Hotel Kuala Lumpur
Ascott Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Kuala Lumpur
Ascott Kuala Lumpur Aparthotel Kuala Lumpur

Ascott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 418 out of 765 reviews" "
Rating 8 - Good. 266 out of 765 reviews" "
Rating 6 - Okay. 49 out of 765 reviews" "
Rating 4 - Poor. 11 out of 765 reviews" "
Rating 2 - Terrible. 21 out of 765 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Nur Izzah, Singapore

Travelled with group
Disliked: Amenities, property conditions & facilities
Property is dated, reception is clueless, reservations made months in adv but put us on diff floors. Almost charged me twice for tourism tax until I showed bank charge earlier. Not worth it…
Stayed 3 nights in Aug 2024

10/10 Excellent

ahmad

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities
Very good location, nice place
Stayed 4 nights in Jul 2024

8/10 Good

paul

Travelled with family
Liked: Room comfort
The hotel as an apartment is good and had a lovely massage . The area where it really lets itself down is the breakfast . we ate there the first morning and everything is below standard including coffee which you have to pay for espresso and they don't taste nice . we did not complain but ate at Gravy Baby so don't book breakfast . PS other guests have said the same to me
Stayed 4 nights in Jul 2024

8/10 Good

Zhen Wei, Singapore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
N.A
Stayed 5 nights in Jul 2024

10/10 Excellent

khairiani

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I’ve been staying here for the past 5 trips in KL, location is perfect for families
Stayed 2 nights in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, room comfort
Rooms are well kept and very clean. Very good sized room as well. Great location and easy 10 min to Pavillion on the walkway or 2 min to the Petronius towers.
Stayed 4 nights in Jun 2024

10/10 Excellent

Elrando

Travelled with family
Liked: Cleanliness, room comfort
Family trip
Amazing Location, friendly staff very helpful, nice hotel
Stayed 1 night in Jun 2024

8/10 Good

Fook Chin, Petaling Jaya

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Quiet and location
Stayed 1 night in Apr 2024

10/10 Excellent

Hwee Ling

Liked: Cleanliness, amenities, property conditions & facilities
Spacious. Walking distance to KLCC mall.
Stayed 2 nights in Apr 2024

10/10 Excellent

YIEN

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

4/10 Poor

Chi Un

Stayed 2 nights in May 2024

6/10 Okay

Tak Mei, Singapore

Business traveller
Disliked: Property conditions & facilities
Property facilities is dated and old. Need refresh
Stayed 2 nights in Apr 2024

10/10 Excellent

Jose Rogelio

Business traveller
Liked: Amenities, property conditions & facilities
I always use this hotel due its priviliged location, unfortunately this time, the room smelt like tabacco and both phones were not working.
Stayed 1 night in Apr 2024

8/10 Good

Muhammad Mustakeem, London

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival, the check-in process was ok, not much information about the hotel's facilities and services. The bed was incredibly comfortable, and the amenities provided in the room were of high quality. The hotel's location was perfect for exploring the city. The buffet breakfast at the hotel was really bad, with no food display and very limited. Overall, my stay at the Ascott Hotel was good. Rating 5/3
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Hotel is old. Room is stuffy and aircon doesnt work well. Windows are thin, service is not great.
Stayed 3 nights in Apr 2024

10/10 Excellent

YUSOFF

Stayed 1 night in Mar 2024

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness
The staff was friendly and helpful. The area was close to the KLCC Park and nightly water show. Walking distance to the Petronis Towers. Aquarium was walking. Also the hop on and off bus has 2 stops close to the hotel.
Stayed 7 nights in Mar 2024

10/10 Excellent

Fayaz

Travelled with family
Liked: Cleanliness, room comfort
Thank you Widya!
Great time in Ascott. Perfect for a family with young kids. Excellent location and a 3 mins walk to KLCC. Thank you so much to Widya for making our stay amazing - we had a slight issue and Widya resolved the problem immediately.
Stayed 8 nights in Dec 2023

10/10 Excellent

CHEE BOON

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the quietness of the surrounding.
Stayed 4 nights in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable, the gym was excellent, and the staff were courteous and helpful. The location was ideal for access to the Convention Center, Petronas Twin Towers and other center city attractions. The breakfast at the adjacent Bodega was somewhat limited, but the staff were accommodating.
Stayed 8 nights in Nov 2023

10/10 Excellent

Khalid

Travelled with group
Liked: Cleanliness, room comfort
Very comfortable stay, clean and well maintained room. Equiped with modern furnitures and design.
Stayed 4 nights in Nov 2023

10/10 Excellent

Ann

Business traveller
Liked: Cleanliness, room comfort
100% Recommended!
Absolutely fantastic. Kind and accomodating staff, a clean and beautiful suite, 100% recommend.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jill

Stayed 3 nights in Oct 2023

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is not well maintained, we had issues with the aircon and was super warm and though they sent their staff trying to fix it, it didn’t help at all and they didn’t even entertain our request changing the room. The room over all sure it was spacious, but nothing special. The pool area was just mediocre, it’s not staffed, and the ambience felt like a condominium pool. Do not recommend.