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Banyan Tree Kuala Lumpur

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Banyan Tree Kuala Lumpur

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
2 restaurants, breakfast served
Lobby sitting area
Banyan Tree Suite | Living area
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Room service
    Room service

Explore the area

Map
02 Jalan Conlay, Kuala Lumpur, 50450
  • Pavilion Kuala Lumpur
    5 min walk
  • Kuala Lumpur Convention Centre
    7 min walk
  • Aquaria KLCC
    8 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

View all photos for Signature Sky Retreat, 1 King Bed, KL Tower View

Signature Sky Retreat, 1 King Bed, KL Tower View

Signature Sky Retreat, 1 King Bed, KL Tower View

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Banyan Retreat, 1 King Bed

Signature Banyan Retreat, 1 King Bed

Signature Banyan Retreat, 1 King Bed

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Sanctuary Suite, Twin Tower View)

Suite, 1 King Bed (Sanctuary Suite, Twin Tower View)

Suite, 1 King Bed (Sanctuary Suite, Twin Tower View)

  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Banyan Retreat, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Banyan Retreat, 2 Twin Beds

  • 51 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sky Suite, 1 King Bed, Twin Tower View or City Skyline View

Sky Suite, 1 King Bed, Twin Tower View or City Skyline View

Sky Suite, 1 King Bed, Twin Tower View or City Skyline View

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Sky Retreat, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Signature Sky Retreat, 2 Twin Beds

  • 54 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Banyan Retreat, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Signature Banyan Retreat, 2 Twin Beds

  • 63 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Banyan Retreat, 1 King Bed

Banyan Retreat, 1 King Bed

Banyan Retreat, 1 King Bed

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sky Sanctuary Suite

Sky Sanctuary Suite

Sky Sanctuary Suite

  • 116 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Banyan Tree Suite

Banyan Tree Suite

Banyan Tree Suite

  • 313 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Wellbeing Retreat King

Signature Wellbeing Retreat King

Signature Wellbeing Retreat King

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Kuala Lumpur

A stay at Banyan Tree Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Pavilion Kuala Lumpur and KLCC Park. .This luxury hotel is 0.6 mi (0.9 km) from Suria KLCC Shopping Centre and 0.8 mi (1.2 km) from Petronas Twin Towers.

What's nearby

  • Pavilion Kuala Lumpur - 5 min walk - 0.5 km
  • KLCC Park - 11 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 11 min walk - 1.0 km
  • Petronas Twin Towers - 15 min walk - 1.3 km
  • Berjaya Times Square - 19 min walk - 1.6 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Grand Imperial Restaurant - ‬1 min walk
  • ‪KyoChon 1991 - ‬2 min walk
  • ‪Altitude @ Banyan Tree Kuala Lumpur - ‬2 min walk
  • ‪Vertigo - ‬1 min walk
  • ‪Red Box Plus - ‬3 min walk

About this property

Banyan Tree Kuala Lumpur

Luxury hotel with 2 restaurants connected to a shopping center in Kuala Lumpur
Banyan Tree Kuala Lumpur offers 55 accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Banyan Tree Spa has 4 treatment rooms including rooms for couples. Services include body scrubs and body treatments.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 55 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Horizon Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Horizon Grill - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Vertigo - This rooftop bar serves light fare only. Happy hour is offered. Open daily.
Bake By Banyan Tree - Onsite café. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, Italian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 155-180 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Horizon Grill
  • Vertigo
  • Bake By Banyan Tree

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • High chair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Pool sunloungers

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 155 to 180 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 14 years old are not allowed in the spa without adult supervision

Property is also known as

Banyan Tree Kuala Lumpur Hotel
Banyan Tree Kuala Lumpur
Banyan Tree Kuala Lumpur Hotel
Banyan Tree Kuala Lumpur Kuala Lumpur
Banyan Tree Kuala Lumpur Hotel Kuala Lumpur

Banyan Tree Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 222 out of 281 reviews" "
Rating 8 - Good. 37 out of 281 reviews" "
Rating 6 - Okay. 15 out of 281 reviews" "
Rating 4 - Poor. 4 out of 281 reviews" "
Rating 2 - Terrible. 3 out of 281 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Hakam

Liked: Cleanliness, staff & service, amenities
over priced hotel Bath tube did not work Restaurant food was very generic The roof top bar service sucked and a local beer (tiger beer) was ~8us$.avoid
Stayed 3 nights in Aug 2024

6/10 Okay

Dixon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Do not have the service expected from a luxury hotel. Offered us to upgrade for a fee and when i asked for free upgrade based on my platinium status, they said the hotel is fully booked. Then why its available if we are willing to pay? Lobby dark and warm.

8/10 Good

Hasan

Liked: Staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

Antonio, LAND O LAKES

Stayed 1 night in Jun 2024

10/10 Excellent

Dan

Stayed 3 nights in Jun 2024

10/10 Excellent

Ibrahim

Liked: Property conditions & facilities
Good
Stayed 2 nights in Jun 2024

8/10 Good

May lan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

POH LANG

Stayed 1 night in May 2024

10/10 Excellent

AMAR

Stayed 1 night in May 2024

10/10 Excellent

Madiha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the spa
Stayed 2 nights in May 2024

10/10 Excellent

Chan Hang Yee Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good staff service!
Stayed 3 nights in Apr 2024

10/10 Excellent

Michele Jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning rooms and service. Dinner at Altitude was excellent. Room was spacious and no detail overlooked. I look forward to coming back!
Stayed 1 night in May 2024

10/10 Excellent

Kam, San Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a bridge to the Pavilion Mall which is so convenient when rain was pouring.
Stayed 4 nights in Apr 2024

8/10 Good

Danish

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 3 nights in Apr 2024

10/10 Excellent

Franklin T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a fine truly five star hotel. The breakfast on the roof restaurant was excellent. The service of staff is top notch. The spa was relaxing and moderately priced. The hotel has a walkway to the mall across the street with excellent shopping and dining choices. The only bad experience is that the room takes a long time to cool down if the air conditioner is shut down due to vacancy. I would definitely book this hotel again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gaige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 2 nights in Jan 2024

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Banyan Tree is a great option for anyone travelling to KL on holiday, due to its convenient location. The rooms are spacious and very comfortable. Vertigo Bar is a must for a sunset cocktail and the staff are so attentive. The only slight negative is breakfast which is confused (waiters getting orders muddled) and it’s not particularly appetising, although if you like pastries you won’t be disappointed!
Stayed 3 nights in Jan 2024

10/10 Excellent

Ming Long

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a luxurious experience, the service was out of this world and the entire property just felt really safe with a super nice view from the room. The breakfast and food were pretty good as well and it was definitely worth the price for the stay if you are looking for something more luxurious. The room was very spacious together with the toilet and there was even a toto washlet toilet bowl!
Stayed 3 nights in Jan 2024

10/10 Excellent

Jamila, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Maria, Miramar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent
Stayed 3 nights in Oct 2023

10/10 Excellent

Anil

Stayed 2 nights in Dec 2023

10/10 Excellent

SUJIT

Stayed 5 nights in Nov 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

German

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at the hotel are super nice and kind, the lady at the front desk of the roof top always find us table even when the place was full, the concierge people also very helpfull
Stayed 5 nights in Oct 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023