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Room type Options Nightly price Book
Triple Room
25 square metres
1 Double Bed and 1 Twin Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Suite
55 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Single Room
Room with view
26 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 1 guest
Select dates to see price
Double or Twin Room
25 square metres
1 Double Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with free breakfast and a sauna

Popular property highlights

Breakfast included
Free WiFi
24-hour business centre
Laundry facilities
Babysitting or childcare (surcharge)

With a stay at Terra Mistica Ciudad Del Lago Hotel, you'll be centrally located in Puno, within a 5-minute drive of Lake Titicaca and Carlos Dreyer Museum. This family-friendly hotel is 0.1 mi (0.2 km) from Casa del Corregidor and 0.2 mi (0.4 km) from San Juan Church.

Make yourself at home in one of the 32 air-conditioned rooms featuring MP3 docking stations and flat-screen televisions. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and minibars.

Take advantage of recreation opportunities including a spa tub and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy international cuisine at Bar Ciudad del lago, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Puno? This hotel has 269 square feet (25 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a cruise ship terminal shuttle.

Languages spoken

  • English

Show all languages

Terra Mistica Ciudad Del Lago Hotel

Jr Conde De Lemus No 120, Puno, Puno 21001

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 32
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Conference space
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Laundry facilities
  • Arcade/game room
  • Library
  • Free breakfast
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Sauna
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Area shuttle (surcharge)
  • Number of restaurants - 1
  • 24-hour business centre
  • Conference space size (feet) - 269
  • Conference space size (meters) - 25
  • Number of meeting rooms - 1
  • Free reception
  • Number of spa tubs - 1
  • Cruise terminal shuttle (surcharge)
  • Designated smoking areas (fines apply)
  • Conference centre
  • Snack bar/deli
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Computer station
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Free parking nearby
  • Terrace
  • Free buffet breakfast
  • Babysitting or childcare (surcharge)
  • Proposal/romance packages available

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • French
  • Italian
  • Spanish
  • Portuguese

Parking

Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby

Room Amenities

Terra Mistica Ciudad Del Lago Hotel offers 32 air-conditioned accommodations with MP3 docking stations and DVD players. Beds feature premium bedding. Flat-screen televisions come with cable channels and video-game consoles. Bathrooms include shower/tub combinations with jetted bathtubs and complimentary toiletries. This Puno hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include minibars and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Jetted bathtub
  • Room service (24 hours)
  • Video-game console
  • Premium bedding
  • Soundproofed rooms
  • DVD player
  • Blackout drapes/curtains
  • Shower/tub combination
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • MP3 docking station
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Number of bathrooms: 1

Where to Eat

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Bar Ciudad del lago - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

24-hour room service is available.

Nearby Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Motor boating nearby
  • Fishing nearby

Spa Services

  • Massages

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

Check-in time starts at 1:00 PM

Minimum check-in age is: 18

Check-in time ends at 11:00 AM

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for PEN 42 per night.
  • Cribs (infant beds) are available for PEN 42 per night.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

Children stay free

Cash Deposit Required

Service animals not allowed

One child stays free

Debit cards

UnionPay

Staffed front desk

Children stay free - maximum age 5

Social distancing measures are in place

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 30 per person (roundtrip)
  • Self parking fee: PEN 10 per night
  • Valet parking fee: PEN 15 per night
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: PEN 42 per night
  • Rollaway bed fee: PEN 42 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Ciudad del Lago
  • Ciudad del Lago Puno
  • TERRA MISTICA CIUDAD LAGO HOTEL Puno
  • Hotel Ciudad del Lago Puno
  • TERRA MISTICA CIUDAD LAGO HOTEL
  • TERRA MISTICA CIUDAD LAGO Puno
  • TERRA MISTICA CIUDAD LAGO
  • Terra Mistica Ciudad Del Lago
  • TERRA MISTICA CIUDAD DEL LAGO HOTEL Puno
  • TERRA MISTICA CIUDAD DEL LAGO HOTEL Hotel
  • TERRA MISTICA CIUDAD DEL LAGO HOTEL Hotel Puno

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

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