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DoubleTree Resort by Hilton Lancaster

4.0 star property

Photo gallery for DoubleTree Resort by Hilton Lancaster

Exterior
Lobby
2 indoor pools, open 8:00 AM to 10:00 PM, pool loungers
1st Floor
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
2400 Willow Street Pike, Lancaster, PA, 17602
  • Lancaster County Convention Center
    ‪7 min drive‬
  • Tanger Outlets Lancaster
    ‪12 min drive‬
  • Dutch Wonderland
    ‪13 min drive‬
  • Lancaster, PA (LNS)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible (Bath tub)

Two Queen Beds, Non-Smoking, Accessible (Bath tub)

Two Queen Beds, Non-Smoking, Accessible (Bath tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Aqua View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Aqua View

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1st Floor

1st Floor

1st Floor

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking (Whirlpool)

Two Queen Beds, Non-Smoking (Whirlpool)

Two Queen Beds, Non-Smoking (Whirlpool)

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Lancaster

Located in Lancaster, DoubleTree Resort by Hilton Lancaster is in the suburbs, within a 10-minute drive of Lancaster County Convention Center and Franklin & Marshall College. .This family-friendly hotel is 6.2 mi (10 km) from Millersville University and 7 mi (11.3 km) from Rockvale Outlets.
View more Resorts in LancasterOpens in a new window

What's nearby

  • Lancaster County Convention Center - 7 min drive - 5.4 km
  • Franklin & Marshall College - 10 min drive - 7.5 km
  • Tanger Outlets Lancaster - 12 min drive - 11.4 km
  • American Music Theatre Lancaster - 13 min drive - 11.7 km
  • Dutch Wonderland - 13 min drive - 12.0 km

Getting around

  • Lancaster Station - 11 min drive
  • Lancaster, PA (LNS) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪DBR’s Bourbon-Barreled Beer Basement and Hops-travaganza - ‬9 min drive
  • ‪Caruso's Italian Restaurant - ‬3 min drive
  • ‪Taco Bell - ‬15 min walk
  • ‪Spring House Brewing Company - ‬7 min drive

About this property

DoubleTree Resort by Hilton Lancaster

Family-friendly hotel with 2 indoor pools and a golf course
DoubleTree Resort by Hilton Lancaster offers 185 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters. 50-inch flat-screen televisions come with digital channels. Accommodations at this 4-star hotel have kitchens with refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can play rounds at the 9-hole golf course. 2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility or hot tub.

Make yourself at home in one of the 185 air-conditioned rooms featuring kitchens. 50-inch flat-screen televisions with digital programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Practice your swing on the golf course or dip into one of the 2 indoor swimming pools. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lancaster? This hotel has 4000 square feet (372 square meters) of space consisting of a conference center and 8 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
DoubleTree Resort by Hilton Lancaster has a restaurant on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per stay)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 1.95-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • 2 indoor pools
  • Arcade/games room
  • Children's pool
  • Golf course
  • Shopping

Family friendly

  • 2 indoor pools
  • Arcade/games room
  • Children's games
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • High chair
  • Kitchen
  • Laundry facilities
  • Pool gate
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Golf cart
  • Golf clubs
  • Golf pro shop
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4000 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 1.95 to 15 per person
  • Fee for in-room wireless internet: USD 12.95 per stay (rates may vary)
  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Lancaster
DoubleTree Resort Hilton Hotel
DoubleTree Resort Hilton Hotel Lancaster
DoubleTree Resort Hilton Lancaster
DoubleTree Resort Lancaster
Lancaster DoubleTree Resort
Doubletree Resort By Hilton, Lancaster Hotel Lancaster
DoubleTree Resort by Hilton Hotel Lancaster
Doubletree By Hilton Lancaster
DoubleTree Resort by Hilton Lancaster Resort
DoubleTree Resort by Hilton Lancaster Lancaster
DoubleTree Resort by Hilton Lancaster Resort Lancaster

DoubleTree Resort by Hilton Lancaster Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1003 reviews
Rating 8 - Good. 189 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

EL TORITO

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The property is beautiful, very well maintained, we stayed for 1 night, the staff was friendly. The only downfall was that in our room we found dog food, and that made us pay special attention to the overall cleanness.
Stayed 1 night in Dec 2024

6/10 Okay

Kyle

Travelled with family and small children
Disliked: Staff & service, amenities
Staff was incredibly rude, I spent about 15 minutes following signs to the ice machine to find out there isn’t one on my floor. I called the front desk to ask if I can have some delivered to keep my babies bottles cold, the staff was incredibly rude to me and told me I had to go up the elevator to the 4th floor and get it myself. This facility is also a banquet hall and we got the (un)pleasure of listening to loud music all night it’s like we were sleeping next door to the hall. Oh and open the window to your room? Expect to see a view of the parking lot? No it’s another one of the banquet halls, super weird. Luckily it wasn’t in use. Rooms seamed a bit dated with wallpaper peeling however they were clean dispite the old use coffee cup left in the fridge. Double tree not living up to the Hilton name and we won’t be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

RAJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kariny

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a wonderful water playground for the little ones.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Clean, spacious, feels newly renovated & staff is friendly. Hot cookies upon arrival. Great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Romanny

Stayed 1 night in Nov 2024

6/10 Okay

AbbyLynn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was wonderful upon our arrival. Lovely greeting. The first floor however had a very strong chemical moth ball smell and the room was musty.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic accommodations for an overnighter
My husband and I got a day and night away from our teenagers for the first time in years. This hotel was fantastic! The lobby is fancy and beautiful. The large gathering room was our view from our window, which was nice. There was an event happening in the evening but it wasn't loud. The bed was comfortable and clean. The room was spacious. The jacuzzi tub in the room worked nicely. Everything in the room was extremely clean. We didn't use the pool this stay, but we have in the past and it's clean and huge. The people at the reception desk were pleasant and helpful. The only complaint was that we couldn't get the temperature of the room down to a very comfortable level. It was one of those warm November days and this was an interior room, so I can understand. Overall, I highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Miklos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

CHRISTINA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful family stay. Beautiful pool. Close to Sight and Sound theatre.
Stayed 2 nights in Nov 2024

10/10 Excellent

Abid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but not sure would stay again
nice place and beautiful presentation as you walk in. One defect was there was no coffee offered FREE in the lobby other than a few pods that were in the room. Our bad about not realizing that breakfast was not included which cost $15 a person! Staff was very cordial. Room was clean and fairly comfortable. Bathroom was in a bit awkward position and once in a while there as a slight sewer smell.
Stayed 3 nights in Nov 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
Excellent stay. Comfortable. Check in and check out. Quick and easy.
Stayed 2 nights in Nov 2024

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant on site
Stayed 1 night in Nov 2024

2/10 Terrible

Rodrigo

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent two night there, room immaculate, food excellent and most of all staff very pleasant and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience!!! We will definitely be back soon! Great service! Great room! Very clean! Everyone was friendly! Free cookies and great coffee! Nice eatery on the property! Just overall EXCELLENT! I would give it even more stars if I could!
Stayed 1 night in Nov 2024

6/10 Okay

Oziel, Greenwich

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Oct 2024

4/10 Poor

Ronald

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Definitely wasn't as good as our last stay. The beds were absolutely horrible, sunken spring mattresses insanely uncomfortable. The room was meh, but the whirlpool was clean which was a huge plus. The website said there was room service, which there was not. The menu refused to let us have menus and call in our order, so there was a lot of back and forth. Just a lot of work for the price I feel, and not even a continental breakfast or anything. The pool is great for the kids, but I expected the great stay we had the last time we came here and we just didn't get it. If you have small kids and come here for a little family stay, just go across the street to McDonald and save yourself the money and the headache.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael, Streetsboro

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went as anticipated. The staff and facilities were all good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, location, and customer service :)
Stayed 1 night in Oct 2024