6/10 Okay
Jeffrey
2 Jan 2025
Disliked: Cleanliness, staff & service
The room updates were an improvement over the previous decor, but there are still some issues. Firstly the way it was recovering in hand prints as much as, which should be cleaned by housekeeping along with the white shower bottom (bleach and elbow grease go a long way). The mini fridge froze everything, so it needs a revamp. If I hadn't notice, I would have had busted soda canceled over the fridge. Housekeeping is done every 3 days unless requested more frequently, but I was only given enough towels for 2 days. Someone needs to learn how to count. I called for more towels on my second day and reported the broken toilet seat. When I return, I had additional towels on washcloss on the spare bed (not the amount I asked for, so again, someone needs to learn how to count), and the toilet seat was down but still not fixed. The pamphlet in the room claims the quality and has plush blankets, pillows, and salt beds. Nope. The beds are hard, the pillows are flat, and the blankets are thin. The toilet is a standard round one, so gentleman, be cautious when using it. Considering the handprint, smudges and dingy shower bottom, One can only wonder about the cleanliness of the toilet (protect the Johnson). The bathroom is too small for an oval toilet, but that would have made a significant difference. When they refurbish the room, they should have extended the wall by 6 in to accommodate an oval toilet. Check in and check out we're slow.
Jeffrey
Stayed 2 nights in Dec 2024
