6/10 Okay
Kelly
25 Aug 2024
Liked: Staff & service
Disliked: Cleanliness
When we arrived we were told our “suite” wasn’t ready yet.. which was fine bc we were early anyways…. But then comes our room, it was not a “suite” we had friends in other rooms that were actually nicer than ours. No fridge, no microwave, had to turn the water on ourselves in the toilet when we got there. Ice machine? From the 1960s and gave us one cube.. We were told they are undergoing renovations and the new appliances hadn’t arrived yet, if that’s the case then good luck to them. As we were checking out we questioned the “suite” to the staff from the day prior.. she got very defensive telling us it was in fact a suite. It was 2 full beds with box springs springing out and a tv. It is what it is I suppose and did the job for a night, but never again.
The night employees were great by the way though, it was daytime that was the issue.
Kelly
Stayed 1 night in Aug 2024