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Embassy Suites by Hilton Knoxville West

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Knoxville West

Courtyard
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
9621 Parkside Dr, Knoxville, TN, 37922
  • Tennova Hospitalist Group
    5 min drive
  • Turkey Creek Shopping Center
    6 min drive
  • Dead Horse Lake Golf Course
    8 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    18 min drive

Room options

View all photos for Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, One King Bed

Premium bedding, in-room safe, desk, blackout curtains

Studio, One King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Studio Suite

Flat-screen TV

King, Premium Studio Suite

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite

Premium bedding, in-room safe, desk, blackout curtains

King, Premium Suite

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, Two Queen Beds

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds

Minibar

Premium Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, One King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, One King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, One King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, Two Queen Beds

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Drury Inn & Suites Knoxville West

Pool
Breakfast included
Pet-friendly
Parking included
4.9 out of 5, Exceptional, (1298)
The price is NZ$270
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Drury Inn & Suites Knoxville West

About the area

Knoxville

With a stay at Embassy Suites by Hilton Knoxville West in Knoxville (Knoxville West), you'll be within a 15-minute drive of Turkey Creek Shopping Center and University of Tennessee. .This hotel is 11.5 mi (18.6 km) from Knoxville Convention Center and 11.6 mi (18.7 km) from Neyland Stadium.

What's nearby

  • Tennova Hospitalist Group - 5 min drive - 4.1 km
  • Turkey Creek Shopping Center - 6 min drive - 4.5 km
  • West Town Mall - 6 min drive - 7.1 km
  • Pellissippi State Community College - 7 min drive - 8.7 km
  • University of Tennessee - 13 min drive - 18.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cookout - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Embassy Suites by Hilton Knoxville West

Knoxville hotel in Knoxville West with free breakfast and a fitness center
Embassy Suites by Hilton Knoxville West offers 142 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 142 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy American cuisine at Flying Spoons, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Flying Spoons - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Flying Spoons

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 188
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 246
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West Hotel
Embassy Suites Knoxville West
Embassy Suites by Hilton Knoxville West Hotel
Embassy Suites by Hilton Knoxville West Knoxville
Embassy Suites by Hilton Knoxville West Hotel Knoxville

Embassy Suites by Hilton Knoxville West Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 756 out of 996 reviews" "
Rating 8 - Good. 162 out of 996 reviews" "
Rating 6 - Okay. 46 out of 996 reviews" "
Rating 4 - Poor. 14 out of 996 reviews" "
Rating 2 - Terrible. 18 out of 996 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Stayed 2 nights in Aug 2024

10/10 Excellent

John W

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Embassy Suites as usual! The room was clean & comfortable & breakfast was very good.
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Robert

Travelled with family
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, friendly.
Excellent stay. Stay super friendly and accommodating to our requests. Breakfast was awesome.
Stayed 1 night in Jul 2024

2/10 Terrible

Christopher

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Clean room, great breakfast!!
Stayed 1 night in Jul 2024

10/10 Excellent

Vicki, MONTICELLO

Stayed 2 nights in Jul 2024

10/10 Excellent

Jimmy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay number one reason Chesapeake’s across the street
Stayed 1 night in Jul 2024

10/10 Excellent

Adascia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathtub had a little rust in the corner but overall very quiet and clean
Stayed 1 night in May 2024

10/10 Excellent

Candi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Colin

Stayed 5 nights in Jun 2024

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The retro decor of the property was awesome, the hotel is beautiful and staff is very friendly and professional. It’s clean and quiet, the breakfast was wonderful. There are many restaurants in the area which is good because the only negative is the dining was limited if you have food allergies at the hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Joesph, Nashville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!
Stayed 1 night in Jun 2024

10/10 Excellent

Josh

Stayed 1 night in Jun 2024

8/10 Good

Darin

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I am a Facilities professional, so I noticed that the bathroom floor cleaning needs improvement. As I entered the bathroom in my Room 401, there was dried urine in front of the toilet on the floor that had not been properly mopped. The rest of my stay was very good.
Stayed 2 nights in Jun 2024

6/10 Okay

Mary

Travelled with family
Liked: Staff & service, amenities
Room had not been vacuumed there was used tissue and eye contacts on the floor in the bathroom. They were there our full stay. Trash was not emptied on two of the days during our stay.
Stayed 4 nights in Jun 2024

10/10 Excellent

C.J.

Stayed 2 nights in Jun 2024

8/10 Good

Fabrizya

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good.
Stayed 2 nights in Jun 2024

8/10 Good

Tiffany

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay, Bad lighting
Embassy Suites is always good, but the light between the 2 beds wasn’t working & another bulb near the closet was out, which made it hard to see at night.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great. Dinners were good. Omelette bar was great. The bacon and eggs, not so much(not the cook's fault.)
Stayed 12 nights in May 2024

4/10 Poor

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not bad but HOT
No A/C for the 3 nights we were there, been waiting on a manger to call about adjusting room rates for this and still nothing , got a different response for a/c to be resolved from a couple rooms to the whole building being out, had I known this was an issue would had gone somewhere else
Stayed 2 nights in May 2024